Club Quarters Hotel World Trade Center, New York
4-star hotel · Financial District, New York
Long Weekend score
Good1 serious report in 299 reviews: bed bugs or bites
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 56% of New York hotels
- 85% of guest comments are praise
- 92% of guest photos show no damage
How this score is made
- Rated higher than 56% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 85% of guest comments are praise. 575 praise, 105 complain. Counts for 30% of the score.
- 92% of guest photos show no damage. 55 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $256 a nighttypical for two, before tax · from $113
- 4 min walkto the nearest station
- 299 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 276 m away
- One World Trade Center view13 guest photos show it
- Location169 praise · 1 complain
- Cleanliness73 praise · 11 complain
- Views68 praise · 2 complain
Against
- On a main road: West Street58 m from the building
- Room condition15 complain · 3 praise
- Complaints the hotel left unresolved19 of 299 guests
- Not as shown or booked13 of 299 guests
- A booking not honoured13 of 299 guests
What guests reported
What guests say
299 reviews from the last 2 years. Most praised: location (169 guests). Weakest: room condition, where 15 of the 18 who mention it complain.
Location1691Strength
The location was great for what we had planned.
Booking network, July 2026, rated 10/10 by this guest
The hotel is super well located with many subways, restaurants, pharmacy, stores near by.
Booking network, June 2026, rated 10/10 by this guest
Views682Strength
Loved the view of 9/11 memorial.
Tripadvisor, September 2026, rated 4/5 by this guest
The room was fantastic, the view was great, and the subway was about a 4 minute walk.
Booking network, May 2026, rated 10/10 by this guest
We were assigned a much smaller room (about 200 square feet) and a small window overlooking an alley.
Booking network, May 2026, rated 1/10 by this guest
Beds263Strength
The bed is very comfortable and you don't hear anything from the next room.
Tripadvisor, July 2026, rated 5/5 by this guest
Comfortable bed, clean room, friendly staff.
Google, July 2026, rated 5/5 by this guest
A bit too small gym, a bit too soft beds.
Booking network, May 2026, rated 9/10 by this guest
Cleanliness7311Strength
Happy we got a nice clean hotel
Tripadvisor, June 2026, rated 5/5 by this guest
Friendly staff, clean rooms and the view from the restaurant on top floor is fantastic place to meet friends or have meetings.
Booking network, April 2026, rated 10/10 by this guest
Dusty, sheets weren’t changed and the carpet not vacuumed when I first arrived the first few days smelled strongly of weed.
Booking network, August 2026, rated 6/10 by this guest
Staff15329Mostly good
The staff were attentive and helpful, and the location was convenient and quiet at night.
Booking network, May 2026, rated 9/10 by this guest
All team are nice and offer the great hospitality.
Tripadvisor, February 2026, rated 5/5 by this guest
Also, the housekeeping staff were too rude.
Booking network, September 2026, rated 3/10 by this guest
Value2310Mostly good
Location and room were extremely well priced for the period of the year.
Booking network, April 2026, rated 10/10 by this guest
Great value, staff and lovely room
Booking network, April 2026, rated 9/10 by this guest
Great place and convenient parking
Booking network, June 2026, rated 10/10 by this guest
Room size3619Mostly good
The rooms are quite spacious, and it is well located.
Booking network, August 2026, rated 7/10 by this guest
Large room with all necessary amenities.
Tripadvisor, February 2026, rated 5/5 by this guest
False advertising, 2 twin beds pushed together is not a king bed, room was too small
Booking network, April 2026, rated 6/10 by this guest
Quiet at night2415Mostly good
Quiet and insulated if desired, with social spots right there if not.
Booking network, March 2026, rated 8/10 by this guest
Comfortable and quiet room with everything you could need.
Booking network, June 2026, rated 10/10 by this guest
We liked having the option to turn off the air conditioner when needed, especially since it was a bit noisy at night.
Booking network, August 2026, rated 9/10 by this guest
Room condition315Weak spot
It’s a very mediocre hotel room, it’s not bad by any means, but feels like the rooms and lobby and communal areas are due for an upgrade.
Booking network, August 2026, rated 7/10 by this guest
Room felt a little outdated, other than that can’t complain.
Booking network, March 2026, rated 7/10 by this guest
Furnishings a little dated.
Tripadvisor, February 2026, rated 3/5 by this guest
Too few mentions to judge: food and breakfast.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 2,251 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 19 of 299 reviews.
Complaints the hotel left unresolved19 of 2991 in 16 reviews
Despite all these issues, I was told the hotel was fully booked and no room change was possible.
Google, May 2026, rated 2/5 by this guest
informed hotel staff, said will come over to handle, waited, no one ever came till I check out.
Google, May 2026, rated 1/5 by this guest
Not as shown or booked13 of 2991 in 23 reviews
The room I was given was a inner courtyard view and was very dark , we couldn’t see anything unless we turn the lights on.
Booking network, August 2026, rated 5/10 by this guest
The room looked nothing like the pictures and the hallways smelled strongly of urine.
Google, August 2026, rated 1/5 by this guest
A booking not honoured13 of 2991 in 23 reviews
While they moved me upon request and credited for the downgrade, second room was on the second floor and was pretty dingy.
Google, June 2026, rated 2/5 by this guest
The first night was fully overbooked and after some insistence they gave us a downgraded room
Booking network, August 2026, rated 7/10 by this guest
A slow check-in13 of 2991 in 23 reviews
After an hour we checked if the room was ready and they said we will have to wait longer we got a little frustrated because we were tired but we waited there for the room and I got to say it was probably worth the wait.
Google, July 2026, rated 3/5 by this guest
We arrived to check in at 3pm, as it was the requirement but our room was not ready!!
Google, July 2026, rated 1/5 by this guest
Heating and air conditioning11 of 2991 in 27 reviews
Leaky windows, which is quite cold in the part of the room with a window during cold days.
Booking network, May 2026, rated 8/10 by this guest
Ac went out and it took a day for them to fix.
Booking network, August 2026, rated 9/10 by this guest
Something broken in the room11 of 2991 in 27 reviews
One thing was that we’ve stayed 20 days then last minute TVremote controller is dead 🤣 anyway the location is great !
Tripadvisor, March 2026, rated 5/5 by this guest
The toilet paper holder fell off.
Booking network, May 2026, rated 7/10 by this guest
Serious reports
1 in 299 reviews, most common first. Shown beside the score, never averaged into it.
Bed bugs or bites1 of 299 reviews
As I got up to look and put a light on there were bed bugs I got it on video and she had bites on her face arms and legs , I thought I didn’t have bites but days into my stay I begin having a terrible itch on the top corner of my elbow and forearm .
Booking network, February 2026, rated 4/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
5 of the 60 guest photos we checked show damage or dirt (8%).
Guest photos showing damage or dirt5 of 608%
Of 60 guest photos, 5 show damage or dirt: building work in 4 and stains in 1. Of the hotel's own 40, 1 do.
What it advertises, against the photos
Guests’ photos confirm: restaurant (2), bar (1), private balcony (7), landmark view (13).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$256 is a typical night, from 292 dates checked in the coming year.
Weekends cost 12% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $130Dearest month: Dec 2026, $340
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Trip.com$308
- luxuryescapes.com$310
- Super.com$319
- Booking.com$330
- Expedia$330
- Hotels.com$330
- travelocity.com$330
- hotelbookingzone.com$330
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 276 m away by road, about 4 minutes on foot. There are 2 bars or clubs within 200 metres.
- Nearest main road: West Street58 m
- Nearest shop: Eataly4 min walk268 m by road
- Nearest station4 min walk276 m by road
- The Brooklyn Bridge27 min walk2.0 km by road
- The Empire State Building5.2 km
- Times Square5.9 km
- Rockefeller Center6.5 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
23 room types, from 18 to 45 m².
- Club Room18 m²Sleeps 21 Queen Bed
- Small Queen Room19 m²Sleeps 2
- Deluxe Room20 m²Sleeps 21 Queen bed
- Standard Queen Room22 m²Sleeps 2
- Mobility Accessible Standard Room22 m²Sleeps 21 Queen bed
- Standard View Room22 m²Sleeps 21 Queen bedA view, going by the room's name
The other 17 room types
- Standard King Room22 m²Sleeps 2
- Standard Twin Room22 m²Sleeps 2
- Family Room with Two Queen Beds29 m²Sleeps 4
- Superior King with Sofa Bed and View33 m²Sleeps 3A view, going by the room's name
- Superior Queen Room33 m²Sleeps 3
- Superior Studio33 m²Sleeps 21 Queen bed
- Superior Double Room33 m²Sleeps 2
- Superior Double - Double33 m²Sleeps 4
- Superior Twin Room33 m²Sleeps 2
- Superior View Room with Terrace33 m²Sleeps 31 Queen bedBalconyA view, going by the room's name
- Suite, Refrigerator & Microwave (One Room)38 m²Sleeps 41 Queen Bed
- One-Bedroom Suite39 m²Sleeps 4
- One Room Suite with Sofa Bed39 m²Sleeps 4
- Suite, 1 Queen Bed with Sofa bed (One Room)39 m²Sleeps 4
- Family Room with One Queen and Two Twin Beds45 m²Sleeps 4
- Family Twin Room45 m²Sleeps 4
- Superior Room, KitchenetteNot statedSleeps 21 Queen Bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.6 out of 10. 56% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
20 Google reviewers ticked "Quiet", yet 15 guests complain about noise, and West Street runs 58 m away.
If room condition matters to you
Here, 15 of the 18 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
299 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 831 most recent reviews from Google, Tripadvisor and the Booking network. 299 of them describe a stay in the last 2 years and are the ones counted here; the rest were 111 older, 110 in other languages and 311 with a score but no words.
- The hotel replied to 109 of its 200 newest Google reviews.
- 6 in every 100 reviews thank a staff member by name.
- 4 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.