World Center Hotel
4-star hotel · Financial District, New York
Long Weekend score
Good1 serious report in 296 reviews: someone fell ill
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 56% of New York hotels
- 80% of guest comments are praise
- 83% of guest photos show no damage
How this score is made
- Rated higher than 56% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 80% of guest comments are praise. 538 praise, 131 complain. Counts for 30% of the score.
- 83% of guest photos show no damage. 50 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $250 a nighttypical for two, before tax · from $142
- 4 min walkto the nearest station
- 296 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 283 m away
- One World Trade Center view22 guest photos show it
- Location153 praise · 1 complain
- Views84 praise · 12 complain
Against
- Guest photos show wear and dirt10 of the 60 photos guests took, and 0 of the hotel's 40
- Quiet at nightcomplaints rising: 4.8 in 100 a year ago, 7.3 now19 complain · 17 praise
- Room condition19 complain · 10 praise
- Complaints the hotel left unresolvedcomplaints rising: 1.9 in 100 a year ago, 8.3 now18 of 296 guests
- A booking not honouredcomplaints falling: 7.7 in 100 a year ago, 3.6 now15 of 296 guests
What guests reported
What guests say
296 reviews from the last 2 years. Most praised: location (153 guests). Weakest: room condition, where 19 of the 29 who mention it complain.
Location1531Strength
Wonderful location that had accessible subway lines.
Booking network, January 2026, rated 9/10 by this guest
Quite close to the work places around and good places close by for food as well.
Google, August 2026, rated 5/5 by this guest
Make sure you have a map to park your car front desk employee won’t help he just give me the address and get lost after an hour return to ask where exactly asking for a map and he get mad almost throw me the map that in first place he should show me knowing is not easy to get there
Google, August 2025, rated 5/5 by this guest
Viewscomplaints rising: 1.9 in 100 a year ago, 5.2 now8412Strength
The room was very nice and clean, with great views.
Google, October 2025, rated 5/5 by this guest
My room had a wonderful view of the 9/11 memorial fountains and One World Trade Center.
Tripadvisor, April 2026, rated 5/5 by this guest
Stock ohne Aussicht (Fenster zum Innenhof/Lichtschacht)
Booking network, April 2026, rated 8/10 by this guest
Staff13427Mostly good
The staff , the rooms , its clean , everyone is so kind.
Booking network, December 2025, rated 10/10 by this guest
Staff was exceptionally friendly and worked with us on every request during our week long stay.
Tripadvisor, December 2025, rated 5/5 by this guest
The hotel staff doesn't give you the attention you deserve, at the very least, for your stay.
Booking network, November 2025, rated 4/10 by this guest
Cleanlinesscomplaints rising: 2.9 in 100 a year ago, 5.7 now7014Mostly good
Room was clean and set up nicely.
Tripadvisor, December 2025, rated 5/5 by this guest
The room was clean, the bathroom was spotless and it has a modern vibe.
Tripadvisor, February 2026, rated 5/5 by this guest
iThe room was not cleaned, it was small and cramped, almost claustrophobic.
Booking network, December 2025, rated 7/10 by this guest
Bedscomplaints rising: 2.9 in 100 a year ago, 4.2 now2411Mostly good
The beds were really comfortable too!!
Booking network, March 2026, rated 10/10 by this guest
Great views and lovely soft comfortable beds.
Booking network, August 2026, rated 9/10 by this guest
rather 90s decor, sofa bed for children very limited in comfort (OK for a 5-year-old, impossible for anyone older), only one chair for 4 people, but we didn't ask for more
Google, April 2026, rated 4/5 by this guest
Valuecomplaints rising: 1.0 in 100 a year ago, 4.2 now209Mostly good
Great staff, great location and good value
Booking network, April 2026, rated 9/10 by this guest
Great service, super clean, best value for money you can find in downtown 👏
Google, March 2026, rated 5/5 by this guest
A poor night’s stay with inadequate amenities and constant train noise does not justify the $671.48 I was charged.
Booking network, December 2025, rated 1/10 by this guest
Room size2619Split
Location is great, room was quite small but had everything we needed.
Booking network, June 2026, rated 9/10 by this guest
Trochę mały pokój na 3 osoby
Booking network, February 2026, rated 10/10 by this guest
I didn't like the size of my room.
Booking network, October 2025, rated 7/10 by this guest
Quiet at nightcomplaints rising: 4.8 in 100 a year ago, 7.3 now1719Split
The room was quite small and the air conditioning was very noisy.
Google, April 2026, rated 4/5 by this guest
The air con noise that keeps you awake at night
Booking network, June 2026, rated 10/10 by this guest
Really thin walls between rooms, also constant and loud buzzing from ice machine that is noticeable inside a room.
Google, March 2026, rated 4/5 by this guest
Room condition1019Weak spot
The room is a bit old, the isolation is pretty bad, the TV casting doesn't always work.
Booking network, April 2026, rated 8/10 by this guest
Decor is on the older side but all good if you’re not fussy and expecting high luxury.
Tripadvisor, April 2026, rated 4/5 by this guest
Facility needs some upkeep and had old mattresses and desks in the hallway for the 3 nights we were there
Booking network, March 2026, rated 6/10 by this guest
Too few mentions to judge: food and breakfast.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,509 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 18 of 296 reviews.
Complaints the hotel left unresolvedcomplaints rising: 1.9 in 100 a year ago, 8.3 now18 of 2961 in 16 reviews
Great location but terrible HVAC and reporting did nothing, best I got was a space heater.
Google, December 2025, rated 1/5 by this guest
The staff told us they did not find it.
Google, January 2026, rated 1/5 by this guest
A booking not honouredcomplaints falling: 7.7 in 100 a year ago, 3.6 now15 of 2961 in 20 reviews
We reserved a king-size bed; however, upon arrival it was two twin beds pushed together, creating a noticeable gap in the middle.
Google, December 2025, rated 2/5 by this guest
Was not what I reserved and paid for in advance.
Tripadvisor, December 2025, rated 2/5 by this guest
Heating and air conditioningcomplaints falling: 5.8 in 100 a year ago, 3.6 now13 of 2961 in 23 reviews
This was my second time here, but that second time i had one little problem with the heat , that wasn’t coming up in the room, even though they tried to fix it.
Booking network, January 2026, rated 9/10 by this guest
Cold draft from the windows, reception staff recommended to put blankets down round the windows.
Booking network, January 2026, rated 7/10 by this guest
Not as shown or booked12 of 2961 in 25 reviews
There was no queen, but two twin beds put together.
Booking network, December 2025, rated 1/10 by this guest
when we arrived ready to check in ,right before New Year’s Eve ,they announced us that they don’t have availability for the suite we have booked .
Booking network, January 2026, rated 1/10 by this guest
A slow check-incomplaints falling: 5.8 in 100 a year ago, 2.6 now11 of 2961 in 27 reviews
I made reservations and room wasn’t ready upon my arrival.
Booking network, August 2026, rated 7/10 by this guest
Hotel sice komunikoval, ale nevedeli sme sa dohodnut na skorsom chceckine - resp nikdy mi na to neodpovedali ked som sa v spravach pytala
Booking network, August 2026, rated 10/10 by this guest
Something broken in the room10 of 2961 in 30 reviews
Fridge empty and not working.
Booking network, March 2026, rated 9/10 by this guest
The wallpaper was peeling, the furniture had broken corners, and the mirror was dirty.
Google, October 2025, rated 3/5 by this guest
Serious reports
1 in 296 reviews, most common first. Shown beside the score, never averaged into it.
Someone fell ill1 of 296 reviews
The window lock was broken even before I checked in, so the window opened in the middle of the night due to a strong wind, and it became freezing cold, causing me to experience the initial symptoms of a cold.
Google, July 2025, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
10 of the 60 guest photos we checked show damage or dirt (17%).
Guest photos showing damage or dirt10 of 6017%
Of 60 guest photos, 10 show damage or dirt: building work in 6 and broken fittings in 4. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: gym (1), bar (1), private balcony (1), landmark view (22).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$250 is a typical night, from 294 dates checked in the coming year.
Weekends cost 12% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $154Dearest month: Dec 2026, $342
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$311
- Tripadvisor$326
- Booking.com$330
- Expedia$330
- Hotels.com$330
- Kayak$330
- Priceline$330
- Trip.com$330
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 283 m away by road, about 4 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest main road: West Street62 m
- Nearest shop: Eataly4 min walk275 m by road
- Nearest station4 min walk283 m by road
- The Brooklyn Bridge27 min walk2.0 km by road
- The Empire State Building5.2 km
- Times Square5.9 km
- Rockefeller Center6.5 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
23 room types, from 17 to 39 m².
- Small Queen Room17 m²Sleeps 2
- Standard Queen Room20 m²Sleeps 2
- Standard Queen Room with 911 Memorial Site View20 m²Sleeps 2Landmark view
- Mobility Accessible Standard Room20 m²Sleeps 21 Queen bed
- Standard Room with Two Twin Beds20 m²Sleeps 2
- Superior Room with Two Twin Beds20 m²Sleeps 2
The other 17 room types
- Double Room20 m²Sleeps 4
- Standard King Room20 m²Sleeps 2
- Superior Queen Room with 911 Memorial Site View23 m²Sleeps 3Landmark view
- Superior Queen Room with Terrace23 m²Sleeps 3Balcony
- Double Room23 m²Sleeps 2
- Superior Queen Room23 m²Sleeps 3
- Superior King with Sofa Bed and View23 m²Sleeps 3A view, going by the room's name
- Superior Room, 1 King Bed with Sofa bed33 m²Sleeps 3
- One-Bedroom Suite34 m²Sleeps 4
- Family Room with One Queen and Two Twin Beds34 m²Sleeps 4
- One Room Suite with Sofa Bed34 m²Sleeps 4
- Family Room with Two Queen Beds34 m²Sleeps 4
- Suite, 1 Queen Bed with Sofa bed (One Room with Sofa Bed)39 m²Sleeps 4
- Suite, Refrigerator & Microwave (One Room)39 m²Sleeps 41 Queen Bed
- Room, 1 Queen BedNot statedSleeps 2
- Family Twin RoomNot statedSleeps 4
- Superior Room, 2 Double BedsNot statedSleeps 4
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.6 out of 10. 56% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
10 Google reviewers ticked "Quiet", yet 19 guests complain about noise, and West Street runs 62 m away.
If room condition matters to you
Here, 19 of the 29 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
296 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 862 most recent reviews from Google, Tripadvisor and the Booking network. 296 of them describe a stay in the last 2 years and are the ones counted here; the rest were 101 older, 124 in other languages, 340 with a score but no words and 1 about the restaurant rather than a stay.
- The hotel replied to 55 of its 200 newest Google reviews.
- 6 in every 100 reviews thank a staff member by name.
- 2 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.