Comfort Inn & Suites LaGuardia Airport
4-star hotel · Maspeth, New York
Long Weekend score
Weak5 serious reports in 298 reviews: bed bugs or bites (5)
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 17% of New York hotels
- 73% of guest comments are praise
- 85% of guest photos show no damage
How this score is made
- Rated higher than 17% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 73% of guest comments are praise. 404 praise, 146 complain. Counts for 30% of the score.
- 85% of guest photos show no damage. 51 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $147 a nighttypical for two, before tax · from $90
- 280 mto Nearest main road: Long Island Expressway
- 298 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Staff120 praise · 19 complain
- Location58 praise · 9 complain
Against
- Guest photos show wear and dirt9 of the 60 photos guests took, and 0 of the hotel's 40
- Quiet at night19 complain · 11 praise
- Room conditioncomplaints rising: 4.7 in 100 a year ago, 7.9 now18 complain · 2 praise
- Views4 complain · 4 praise
What guests reported
What guests say
298 reviews from the last 2 years. Most praised: staff (120 guests). Weakest: room condition, where 18 of the 20 who mention it complain.
Location589Strength
great location for quick trips in NYC!
Booking network, January 2026, rated 10/10 by this guest
Good location to the city and airports
Booking network, October 2025, rated 8/10 by this guest
Location, far from subways and the city.
Booking network, July 2026, rated 8/10 by this guest
Staffcomplaints rising: 5.2 in 100 a year ago, 7.9 now12019Strength
The staff were very friendly and professional.
Booking network, June 2026, rated 8/10 by this guest
Friendly and helpful desk clerk.
Booking network, January 2026, rated 5/10 by this guest
staff wasn't always at the desk- the few times we were there, we were waiting and no one was there.
Booking network, August 2026, rated 7/10 by this guest
Cleanlinesscomplaints falling: 10.5 in 100 a year ago, 6.3 now9326Mostly good
The free breakfast spread was very good and the area was kept clean at all times by the staff.
Google, September 2026, rated 3/5 by this guest
its good hotel with balances price 4 , 5 miles away from mai city boroughs ,, close to sub way bus station is right in the corner , its not fancy but u its nice , good staff , good breakfast , nice clean rooms , plus free parking spot ( hard to find in nyc) , its good product with less burden on…
Google, July 2026, rated 4/5 by this guest
Sheets did not smell clean at all.
Booking network, November 2025, rated 5/10 by this guest
Breakfastcomplaints rising: 4.7 in 100 a year ago, 9.5 now5720Mostly good
It was clean comfortable and breakfast every morning was delicious.
Booking network, June 2026, rated 10/10 by this guest
furniture looks little tired/old
Booking network, June 2026, rated 8/10 by this guest
Need more variety of breakfast
Booking network, June 2026, rated 9/10 by this guest
Bedscomplaints rising: 1.7 in 100 a year ago, 4.0 now238Mostly good
Beds are comfortable, breakfast is good, price is affordable, public transport available
Booking network, April 2026, rated 8/10 by this guest
Loved how clean it was and the beds were very comfortable.
Booking network, April 2026, rated 10/10 by this guest
Ok for night before flight
Booking network, July 2026, rated 7/10 by this guest
Value2615Mostly good
The location, value and hospitality is 10/10.
Google, January 2026, rated 5/5 by this guest
Convenient and great for the price.
Booking network, April 2026, rated 9/10 by this guest
Overall my stay was reasonable but not worth money I was charged.
Booking network, September 2026, rated 6/10 by this guest
Room size108Split
Room small, bathroom tight, bed was comfortable
Booking network, September 2026, rated 7/10 by this guest
Smaller rooms (it’s NYC)..
Booking network, December 2025, rated 8/10 by this guest
Everything was clean and spacious
Booking network, September 2026, rated 10/10 by this guest
Views44Split
Breakfast was lacking, view of a cemetery across the street was a bit unpleasant (but there is nothing that can be done about that), bed sheets were a bit frayed.
Booking network, August 2026, rated 7/10 by this guest
Near a cemetery didn't expect that view lol
Google, June 2025, rated 3/5 by this guest
View was not something you would want to wake up to daily.
Google, April 2025, rated 3/5 by this guest
Quiet at night1119Weak spot
Thin walls so heard some slamming of doors and loud hallway conversations during the night.
Booking network, December 2025, rated 7/10 by this guest
One of the two bed frames in my room was squaky.
Booking network, January 2026, rated 8/10 by this guest
The bed mattress springs made noise every time I moved, and it wasn't comfortable for my back, so I had trouble sleeping.
Booking network, January 2026, rated 5/10 by this guest
Room conditioncomplaints rising: 4.7 in 100 a year ago, 7.9 now218Weak spot
Place looked a bit run down but interestingly enough as we were leaving it looked like they were getting a delivery of new furniture.
Booking network, January 2026, rated 6/10 by this guest
Nice comfortable 3 star hotel, but should have had a facelift many years ago
Booking network, August 2026, rated 5/10 by this guest
Room and everything is old and bad.
Booking network, April 2026, rated 1/10 by this guest
Too few mentions to judge: food and pool.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 917 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 10 of 298 reviews.
Problems in the bathroomcomplaints falling: 4.1 in 100 a year ago, 2.4 now10 of 2981 in 30 reviews
Our sink faucet did not work- could not lift the handle to turn on.
Booking network, September 2026, rated 6/10 by this guest
Had to take shower in standing water
Google, September 2026, rated 3/5 by this guest
Heating and air conditioningcomplaints rising: 2.3 in 100 a year ago, 4.8 now10 of 2981 in 30 reviews
The room temperature was 57degrees when we got there but when we tried to lower the air conditioning it would blow hot air, even though the thermostat setting was on cool.
Booking network, August 2026, rated 5/10 by this guest
Internet was not working .AC not enough cold .
Booking network, August 2026, rated 5/10 by this guest
Unpleasant surroundingscomplaints rising: 2.3 in 100 a year ago, 4.8 now10 of 2981 in 30 reviews
No restaurants, plazas, stores
Booking network, May 2026, rated 7/10 by this guest
Unexpected charges and refunds9 of 2981 in 33 reviews
I was charged a full amount and then when I got there, they charged me again.
Booking network, January 2026, rated 8/10 by this guest
Then I still haven’t received my damn deposit back when my room was $386 and at the end of my stay cost me $486.
Booking network, August 2026, rated 3/10 by this guest
Complaints the hotel left unresolvedcomplaints rising: 2.3 in 100 a year ago, 4.0 now9 of 2981 in 33 reviews
No general manager on duty for over a week and no response to any requests.
Booking network, October 2025, rated 1/10 by this guest
But they said they were fully booked and couldnt, so they would send someone to clean it in the morning.
Google, May 2026, rated 3/5 by this guest
Something broken in the roomcomplaints falling: 3.5 in 100 a year ago, 1.6 now8 of 2981 in 37 reviews
One with door couldn’t lock, another with broken or unadjustable AC we had no heater in winter, another were dusty.
Booking network, March 2025, rated 4/10 by this guest
BATHROOM Sink was clogged No ice on my floor.
Booking network, September 2025, rated 7/10 by this guest
Serious reports
5 in 298 reviews, most common first. Shown beside the score, never averaged into it.
Bed bugs or bites5 of 298 reviews
A very unpleasant surprise two hours into bed: the beds were infested with bedbugs.
Google, July 2026, rated 1/5 by this guest
We were not able to stay after finding bed bugs in our room.
Booking network, June 2025, rated 2/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
9 of the 60 guest photos we checked show damage or dirt (15%).
Guest photos showing damage or dirt9 of 6015%
Of 60 guest photos, 9 show damage or dirt: dirty surfaces in 3, peeling paint or cracks in 2, broken fittings in 1 and building work in 1. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: gym (3), bathtub (5).
The hotel says it has no spa or hot tub.
Price, place and rooms
Price
$147 is a typical night, from 301 dates checked in the coming year.
Weekends cost 26% more than weekdays
A typical night, month by month
Cheapest month: Feb 2027, $102Dearest month: Jun 2027, $182
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Kayak$176
- hotelscombined.com$176
- momondo.com$176
- Super.com$180
- Vio.com$185
- hotelsinamerica.com$185
- deals.etrip.net$185
- deals.goseek.com$188
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
No landmark, beach or station is within a half-hour walk; the closest is the Empire State Building, 8.4 km away.
- Nearest main road: Long Island Expressway280 m
- Nearest shop: Plaho Deli Grocery7 min walk504 m by road
- The Empire State Building8.4 km
- Times Square9.1 km
- Rockefeller Center9.2 km
- The Brooklyn Bridge10.0 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
9 room types, from 19 to 28 m².
- Standard Room, 1 King Bed, Non Smoking19 m²Sleeps 2
- Suite, 1 King Bed with Sofa bed, Non Smoking19 m²Sleeps 2
- Queen Room with Two Queen Beds20 m²Sleeps 4Bathtub in its photos
- King Room - Disability Access20 m²Sleeps 2Bathtub in its photos
- King Room with Accessible Tub - Accessible/Non-Smoking20 m²Sleeps 2Bathtub
- King Room with Roll-In Shower - Accessible/Non-Smoking20 m²Sleeps 2Bathtub in its photos
The other 3 room types
- Suite with King Bed28 m²Sleeps 2Bathtub in its photos
- One Room Suite with Two Queen Beds - Non Smoking28 m²Sleeps 4Bathtub
- Efficiency Suite with Two Queen Beds Upgrade - Accessible/Non Smoking28 m²Sleeps 5Bathtub
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 7.5 out of 10. Only 17% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
36 Google reviewers ticked "Quiet", yet 19 guests complain about noise.
If room condition matters to you
Here, 18 of the 20 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
298 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 893 most recent reviews from Google, Tripadvisor and the Booking network. 298 of them describe a stay in the last 2 years and are the ones counted here; the rest were 195 older, 52 in other languages and 348 with a score but no words.
- The hotel replied to 141 of its 200 newest Google reviews.
- 3 in every 100 reviews thank a staff member by name.
- 1 review mentions a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.