Courtyard by Marriott New York Manhattan/Upper East Side
3-star hotel · Upper East Side, New York
Long Weekend score
WeakNo serious reports. in 296 reviews
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 21% of New York hotels
- 70% of guest comments are praise
- 75% of guest photos show no damage
How this score is made
- Rated higher than 21% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 70% of guest comments are praise. 358 praise, 152 complain. Counts for 30% of the score.
- 75% of guest photos show no damage. 45 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $399 a nighttypical for two, before tax · from $183
- 6 min walkto 94th Street & 2nd Avenue at Southwest Corner station
- 296 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distance94th Street & 2nd Avenue at Southwest Corner is 434 m away
- Location99 praise · 3 complain
Against
- On a main road: 1st Avenue54 m from the building
- Guest photos show wear and dirt15 of the 60 photos guests took, and 0 of the hotel's 40
- Value28 complain · 17 praise
- Heating and air conditioningcomplaints rising: 12.8 in 100 a year ago, 22.5 now56 of 296 guests
- Room condition15 complain · 4 praise
What guests reported
What guests say
296 reviews from the last 2 years. Most praised: staff (111 guests). Weakest: value, where 28 of the 45 who mention it complain.
Location993Strength
Reasonable value, good location for my needs, pleasant staff interactions
Booking network, January 2026, rated 8/10 by this guest
we like the location of the hotel.
Booking network, December 2025, rated 8/10 by this guest
A little far from subway and limited food options.
Booking network, September 2025, rated 8/10 by this guest
Cleanliness7523Mostly good
Room was very clean and stocked with shampoo and body wash.
Google, November 2025, rated 4/5 by this guest
Quick efficient check-in and nice public area; rooms were functional and clean.
Booking network, March 2026, rated 8/10 by this guest
The bathroom wasn’t clean, with used tissues and trash left behind.
Google, November 2025, rated 1/5 by this guest
Beds206Mostly good
Loved location, meal options, privacy and comfort (beds, living room chairs).
Booking network, July 2026, rated 9/10 by this guest
We use it for good location to our children and the most comfortable beds anywhere.
Booking network, December 2025, rated 8/10 by this guest
I am stacking three of them just to get my head in a place I can try to sleep.
Google, October 2025, rated 1/5 by this guest
Staffcomplaints rising: 13.8 in 100 a year ago, 19.3 now11151Mostly good
The management staff went above and beyond due to A/C issues and a guest flooding the 9th floor room above our room on the 7th fool.
Booking network, July 2026, rated 8/10 by this guest
The staff were fabulous…even before I arrived the communication from them was friendly and informative.
Booking network, August 2026, rated 10/10 by this guest
Front desk girl had horrible, rude attitude when we checked in.
Google, August 2026, rated 1/5 by this guest
Views63Mostly good
The rooms were clean and nice balcony view.
Booking network, July 2026, rated 10/10 by this guest
The room had a great view.
Booking network, December 2025, rated 8/10 by this guest
Room size108Split
Our room was a small corner "suite" which was actually a small one room studio, but did have a decent view of the river.
Google, October 2025, rated 4/5 by this guest
The room was extremely small, much smaller than expected, which made the stay uncomfortable.
Booking network, December 2025, rated 6/10 by this guest
The rooms are quite small but comfortable
Google, March 2026, rated 4/5 by this guest
Quiet at nightcomplaints rising: 2.8 in 100 a year ago, 6.4 now1615Split
No breakfast option, the heater was loud, and the room was really cold when I arrived and didn't heat up sufficiently when trying to fall asleep.
Booking network, March 2026, rated 8/10 by this guest
Box fan isn’t helping and is very loud, feel like I’m staying in a subpar hotel not a Marriott.
Google, April 2026, rated 1/5 by this guest
The only complain I have is theat the cooling/heatin vents were very loud in my room.
Booking network, June 2026, rated 10/10 by this guest
Value1728Weak spot
So overpriced for what you get.
Google, November 2025, rated 3/5 by this guest
no amenities, ice machine in basement, outrageously OVERPRICED for what you get.
Booking network, December 2025, rated 3/10 by this guest
Too expensive for the simple accommodations.
Booking network, March 2026, rated 8/10 by this guest
Room condition415Weak spot
Mattress was old and sheets rough.
Tripadvisor, June 2026, rated 1/5 by this guest
Older, typically small NYC rooms but relatively clean and the staff at the front desk and up on the floors were very accommodating.
Google, June 2026, rated 4/5 by this guest
This place is run down with miserable management.
Google, September 2026, rated 1/5 by this guest
Too few mentions to judge: breakfast and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,566 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 56 of 296 reviews.
Heating and air conditioningcomplaints rising: 12.8 in 100 a year ago, 22.5 now56 of 2961 in 5 reviews
Although temps outside were in the 40s, the inside temps were to warm.
Booking network, November 2025, rated 8/10 by this guest
There is no working AC, which is unbelievable for the price.
Google, April 2026, rated 1/5 by this guest
Complaints the hotel left unresolvedcomplaints rising: 7.3 in 100 a year ago, 11.8 now30 of 2961 in 10 reviews
I told the front desk, and all she said was 'sorry'
Booking network, January 2026, rated 6/10 by this guest
We tried to contact management and were told there was no manager on duty.
Google, December 2025, rated 1/5 by this guest
Something broken in the room20 of 2961 in 15 reviews
Light fixtures and elevator were broken.
Google, December 2025, rated 2/5 by this guest
The coffee maker in our room only worked on and off.
Booking network, April 2026, rated 8/10 by this guest
Unexpected charges and refundscomplaints falling: 8.3 in 100 a year ago, 4.8 now18 of 2961 in 16 reviews
They will try to charge you for a smoking charge of $500 that's completely false.
Google, September 2026, rated 1/5 by this guest
I was charged a fee over $500 as a smoking fine when all I did was blow dry my hair.
Booking network, April 2026, rated 4/10 by this guest
Problems in the bathroomcomplaints rising: 3.7 in 100 a year ago, 7.0 now17 of 2961 in 17 reviews
Bathroom had nowhere to place toiletries except on the floor, toilet was not completely fixed to the floor and it overflowed when flushed.
Booking network, December 2025, rated 6/10 by this guest
The only slight negative for us was the heat of the water for a bath/shower.
Booking network, December 2025, rated 8/10 by this guest
The liftcomplaints rising: 3.7 in 100 a year ago, 5.9 now15 of 2961 in 20 reviews
To get out of the building took ten minutes plus cuz the elevators weren’t working.
Google, January 2026, rated 1/5 by this guest
Nice reception and hospitality
Booking network, July 2026, rated 8/10 by this guest
Serious reports
None found in 296 reviews.
Photos, checked
15 of the 60 guest photos we checked show damage or dirt (25%).
Guest photos showing damage or dirt15 of 6025%
Of 60 guest photos, 15 show damage or dirt: dirty surfaces in 9, stains in 5, peeling paint or cracks in 3 and broken fittings in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: water view (1).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$399 is a typical night, from 301 dates checked in the coming year.
Weekends cost 13% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $249Dearest month: Aug 2027, $669
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- evendo.com$407
- Kayak$408
- deals.goseek.com$411
- trivago.deals$415
- h-en.reserving.com$424
- traveluro.com$444
- Vio.com$446
- deals.etrip.net$446
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
94th Street & 2nd Avenue at Southwest Corner station is 434 m away by road, about 6 minutes on foot.
- Nearest shop: Prime Gourmet Market1 min walk46 m by road
- Nearest main road: 1st Avenue54 m
- Nearest station: 94th Street & 2nd Avenue at Southwest Corner6 min walk434 m by road
- Rockefeller Center4.8 km
- Times Square5.3 km
- The Empire State Building5.9 km
- The Brooklyn Bridge10.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
8 room types, from 22 to 35 m².
- King Room22 m²Sleeps 2
- King Room - Mobility and Hearing Accessible with Transfer Shower22 m²Sleeps 2
- Queen Room with Two Queen Beds26 m²Sleeps 4
- Corner King Room26 m²Sleeps 3
- One-Bedroom Suite with Sofa Bed35 m²Sleeps 3
- Executive Suite, 1 Bedroom, Balcony35 m²Sleeps 3Balcony
The other 2 room types
- Executive Suite, 1 Bedroom35 m²Sleeps 3
- One-Bedroom King Suite with Sofa Bed and Balcony35 m²Sleeps 3Balcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 7.8 out of 10. Only 21% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
28 Google reviewers ticked "Quiet", yet 15 guests complain about noise, and 1st Avenue runs 54 m away.
If room condition matters to you
Here, 15 of the 19 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
296 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 868 most recent reviews from Google, Tripadvisor and the Booking network. 296 of them describe a stay in the last 2 years and are the ones counted here; the rest were 250 older, 53 in other languages, 267 with a score but no words and 2 about the restaurant rather than a stay.
- The hotel replied to 192 of its 200 newest Google reviews.
- 6 in every 100 reviews thank a staff member by name.
- 1 review mentions a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.