The Mark Hotel
5-star hotel · Upper East Side, New York
Long Weekend score
StrongNo serious reports. in 69 reviews
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 95% of New York hotels
- 80% of guest comments are praise
- 92% of guest photos show no damage
How this score is made
- Rated higher than 95% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 80% of guest comments are praise. 63 praise, 16 complain. Counts for 30% of the score.
- 92% of guest photos show no damage. 55 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $1,149 a nighttypical for two, before tax · from $1,095
- 4 min walkto the nearest station
- 69 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 318 m away
- Staff36 praise · 5 complain
- Location12 praise · 0 complain
Against
- Valuecomplaints rising: 0.0 in 100 a year ago, 27.6 now8 complain · 3 praise
- Complaints the hotel left unresolved4 of 69 guests
What guests reported
What guests say
69 reviews from the last 2 years. Most praised: staff (36 guests). Weakest: value, where 8 of the 11 who mention it complain.
Location120Strength
The hotel is very well located, making it easy to explore the area.
Google, October 2026, rated 5/5 by this guest
Quick access to everything.
Google, September 2026, rated 5/5 by this guest
Staff365Strength
Duke, the concierge, is amazing!!
Google, September 2026, rated 3/5 by this guest
Love this place, and the whole staff was great with our kids.
Tripadvisor, July 2026, rated 5/5 by this guest
I lost my $600 lv scarf and called the hotel to see if they saw it and when I asked they hung up didn’t give me no answer I called again and they did the same thing.
Google, February 2026, rated 1/5 by this guest
Food123Mostly good
The lobby bar and restaurants are great — the truffle pizza is a must!
Tripadvisor, October 2024, rated 5/5 by this guest
The food in the restaurant and bar is outstanding.
Tripadvisor, April 2025, rated 5/5 by this guest
Food is more or less solid, but not exceptional.
Google, September 2025, rated 4/5 by this guest
Valuecomplaints rising: 0.0 in 100 a year ago, 27.6 now38Weak spot
Based on my personal experience, I believe the room was worth approximately $450 rather than $1,450.
Google, August 2026, rated 1/5 by this guest
Chic NYC hotel, very luxurious, but in my opinion, the price/performance ratio is not appropriate.
Google, August 2026, rated 4/5 by this guest
Amazing Hotel Just very expensive.
Google, June 2026, rated 5/5 by this guest
Too few mentions to judge: cleanliness, quiet at night, room condition, breakfast, room size, beds and views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 951 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 4 of 69 reviews.
Complaints the hotel left unresolved4 of 691 in 17 reviews
We asked to move we were ignored .
Tripadvisor, May 2026, rated 1/5 by this guest
After reporting the issues, the manager’s only solution was a room upgrade.
Google, December 2025, rated 1/5 by this guest
Serious reports
None found in 69 reviews.
Photos, checked
5 of the 60 guest photos we checked show damage or dirt (8%).
Guest photos showing damage or dirt5 of 608%
Of 60 guest photos, 5 show damage or dirt: dirty surfaces in 3, stains in 3, mould or damp in 2 and peeling paint or cracks in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
Guests’ photos confirm: bar (2), bathtub (3).
The hotel says it has no swimming pool or hot tub.
Price, place and rooms
Price
$1,149 is a typical night, from 299 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $1,109Dearest month: Dec 2026, $1,632
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$1,702
- Kayak$1,706
- Booking.com$1,706
- guide.michelin.com$1,706
- Priceline$1,706
- h-en.reserving.com$1,706
- Vio.com$1,706
- Agoda$1,706
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 318 m away by road, about 4 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest main road: Park Avenue183 m
- Nearest shop: Marche Madison4 min walk308 m by road
- Nearest station4 min walk318 m by road
- Rockefeller Center2.6 km
- Times Square3.1 km
- The Empire State Building3.7 km
- The Brooklyn Bridge9.1 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
15 room types, from 36 to 153 m².
- Superior Courtyard Queen Room36 m²Sleeps 2Bathtub
- Madison Queen Room36 m²Sleeps 2Bathtub
- Madison King Room41 m²Sleeps 2Bathtub
- Superior Courtyard King Room43 m²Sleeps 2Bathtub
- Seventy-Seven King Room46 m²Sleeps 2Bathtub
- Courtyard Junior Suite65 m²Sleeps 41 Queen BedBathtub
The other 9 room types
- Park Studio72 m²Sleeps 31 King bedBathtub
- Seventy-Seven Junior Suite72 m²Sleeps 41 King bedBathtub
- Manhattan Suite79 m²Sleeps 31 King bedBathtub
- Garden Suite82 m²Sleeps 31 King bedBathtub
- Premier Suite92 m²Sleeps 31 King bedBathtub
- Madison Suite102 m²Sleeps 51 King bedBathtub
- Two Bedroom Mark Suite139 m²Sleeps 6Bathtub
- Two Bedroom Premier Suite153 m²Sleeps 6Bathtub
- Mark Accessible RoomNot statedSleeps 21 King bedBathtub
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.6 out of 10. 95% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If value matters to you
Here, 8 of the 11 guests who mention value complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
69 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 414 most recent reviews from Google, Tripadvisor and the Booking network. 69 of them describe a stay in the last 2 years and are the ones counted here; the rest were 197 older, 3 in other languages, 138 with a score but no words and 7 about the restaurant rather than a stay.
- The hotel replied to 35 of its 200 newest Google reviews.
- 16 in every 100 reviews thank a staff member by name.
- 2 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.