Fairfield by Marriott Inn & Suites New York Manhattan/Central Park
3-star hotel · Midtown West, New York
Long Weekend score
Mixed3 serious reports in 290 reviews: something stolen (3)
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 38% of New York hotels
- 74% of guest comments are praise
- 93% of guest photos show no damage
How this score is made
- Rated higher than 38% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 74% of guest comments are praise. 510 praise, 182 complain. Counts for 30% of the score.
- 93% of guest photos show no damage. 56 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $286 a nighttypical for two, before tax · from $110
- 11 min walkto the nearest station
- 290 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Staff156 praise · 22 complain
- Location122 praise · 7 complain
- Cleanliness79 praise · 10 complain
- Beds24 praise · 2 complain
Against
- On a main road: West 57th Street59 m from the building
- Room size67 complain · 11 praise
- The liftcomplaints falling: 64.7 in 100 a year ago, 23.0 now81 of 290 guests
- Quiet at nightcomplaints rising: 5.9 in 100 a year ago, 9.4 now26 complain · 20 praise
- Valuecomplaints falling: 14.7 in 100 a year ago, 3.9 now15 complain · 11 praise
What guests reported
What guests say
290 reviews from the last 2 years. Most praised: staff (156 guests). Weakest: room size, where 67 of the 78 who mention it complain.
Location1227Strength
The location is convenient to the upper east side, Central Park, and Broadway.
Google, November 2025, rated 4/5 by this guest
We drove, so it was great to be close to a lot with discounted parking.
Google, September 2026, rated 4/5 by this guest
little distance from subway ..
Booking network, April 2026, rated 8/10 by this guest
Beds242Strength
The hotel room was clean and the bed was comfortable, but the room was small especially the wardrobe was tiny, not enough space for clothes, bathroom and shower was clean and nice.
Tripadvisor, January 2026, rated 3/5 by this guest
Overall, the service is excellent, the breakfast is plentiful, and the bed is very comfortable.
Google, November 2025, rated 4/5 by this guest
We did request extra pillows since the ones we had were so flat.
Booking network, December 2025, rated 9/10 by this guest
Cleanlinesscomplaints falling: 5.9 in 100 a year ago, 3.1 now7910Strength
The place was very clean and comfortable.
Booking network, November 2025, rated 8/10 by this guest
Expectedly basic Fairfield property but it is clean and has free adequate breakfast.
Google, June 2026, rated 4/5 by this guest
More importantly, the room was advertised as having a "city view," but the only thing I could see were the garbage bins through very dirty windows.
Google, May 2026, rated 4/5 by this guest
Staff15622Strength
The staff was incredibly accommodating and friendly, and the rooms were always kept very clean.
Google, August 2026, rated 5/5 by this guest
Perks: Friendly staff and a solid free breakfast.
Google, July 2026, rated 4/5 by this guest
this hotel has the most atrocious and rude night staff , the person at the front is hostile and rude at all times.
Google, July 2026, rated 2/5 by this guest
Breakfast7620Mostly good
Awesome hotel, location and great breakfast.
Google, June 2026, rated 5/5 by this guest
Great breakfast and cookie treats and tea/ hot chocolate for cold days.
Google, January 2026, rated 5/5 by this guest
Breakfast was nothing special, just basic.
Google, November 2025, rated 4/5 by this guest
Room condition64Mostly good
My renovated room with open view.
Booking network, January 2026, rated 10/10 by this guest
Clean, new, and comfortable.
Booking network, July 2026, rated 10/10 by this guest
It was a horrible stay…we carried our luggage seven flights (after recent knee surgery)…the carpet and decor also needs
Booking network, January 2026, rated 1/10 by this guest
Quiet at nightcomplaints rising: 5.9 in 100 a year ago, 9.4 now2026Split
Luckily I only stayed one night but I barely slept all night because it sounded like someone was moving furniture above me.
Google, April 2026, rated 2/5 by this guest
Like any small NY hotel, walls are thin and you can hear everything.
Google, December 2025, rated 4/5 by this guest
Super tiny rooms, no lobby really, hard vinyl floors so noise from neighbors but very pleasant staff and elevator is locked with security staff at night.
Google, March 2026, rated 4/5 by this guest
Valuecomplaints falling: 14.7 in 100 a year ago, 3.9 now1115Split
700$ for 1 night and I can’t even get a cup of coffee from the breakfast area not until I wait until 630 am .
Google, June 2026, rated 1/5 by this guest
It was very very small and pricey
Booking network, April 2026, rated 6/10 by this guest
Good hotel, very expensive for what you get.
Booking network, October 2025, rated 7/10 by this guest
Viewscomplaints rising: 0.0 in 100 a year ago, 3.5 now59Weak spot
Window 20 meters away from the building next, super depressing.
Google, April 2026, rated 1/5 by this guest
The view where businesses see right into my room.
Booking network, December 2025, rated 8/10 by this guest
The view from the room was just awful (ugly stairs and construction).
Tripadvisor, September 2026, rated 3/5 by this guest
Room size1167Weak spot
Not very big but like everywhere in New York.
Tripadvisor, February 2026, rated 4/5 by this guest
Rooms were small for our family of 4, but know that is normal for NYC.
Google, March 2026, rated 5/5 by this guest
Room was much smaller than expected.
Google, January 2026, rated 4/5 by this guest
Too few mentions to judge: food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,886 Google ratings
Problems guests raised
Raised most: the lift, in 81 of 290 reviews.
The liftcomplaints falling: 64.7 in 100 a year ago, 23.0 now81 of 2901 in 4 reviews
The only annoying thing was the elevator.
Google, October 2025, rated 5/5 by this guest
Only one elevator works and you have to call the front desk to get the elevator to go down.
Booking network, January 2026, rated 1/10 by this guest
Complaints the hotel left unresolvedcomplaints rising: 2.9 in 100 a year ago, 6.2 now17 of 2901 in 17 reviews
I asked about reducing the paid in advance charge and was told NO, too late.
Booking network, June 2026, rated 5/10 by this guest
I complained but they did not move me because hotel was full occupancy.
Booking network, October 2025, rated 3/10 by this guest
Building work during the staycomplaints falling: 8.8 in 100 a year ago, 4.3 now14 of 2901 in 21 reviews
The folks are nice lot of construction around the building though for the roads.
Google, June 2026, rated 5/5 by this guest
The only negative was the elevator; only one worked, the other was under maintenance.
Google, October 2025, rated 4/5 by this guest
Heating and air conditioningcomplaints rising: 2.9 in 100 a year ago, 4.3 now12 of 2901 in 24 reviews
Our room was also on the street side and could feel the cold air coming through the window, we had to keep the shades down which made the room extremely dark
Booking network, November 2025, rated 9/10 by this guest
Room poorly insulated and letting in the cold through the window, an unworthy breakfast served in a room worse than a cafeteria with food that was not fresh and industrial.
Tripadvisor, August 2026, rated 2/5 by this guest
Unexpected charges and refundscomplaints falling: 5.9 in 100 a year ago, 2.7 now9 of 2901 in 32 reviews
I checked out 1/3 and they still haven't released the incidental charge on my credit card.
Google, January 2026, rated 3/5 by this guest
They charged on our credit cards formally undue amounts after departure.
Tripadvisor, January 2026, rated 1/5 by this guest
Something broken in the room9 of 2901 in 32 reviews
That the room I stood at the tv was completely out I could not watch any tv
Booking network, September 2026, rated 6/10 by this guest
The tv didn't work which was a bummer, but it was late so I just let staff know about it when I checked out.
Google, October 2026, rated 3/5 by this guest
Serious reports
3 in 290 reviews, most common first. Shown beside the score, never averaged into it.
Something stolen3 of 290 reviews
Nightmare stay: theft in the room.
Tripadvisor, June 2026, rated 1/5 by this guest
Furthermore, my friend's AirPods were stolen.
Google, June 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
4 of the 60 guest photos we checked show damage or dirt (7%).
What it advertises, against the photos
Guests’ photos confirm: restaurant (1), bar (1).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$286 is a typical night, from 298 dates checked in the coming year.
Weekends cost 6% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $176Dearest month: Dec 2026, $444
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- evendo.com$292
- billabook.com$302
- muvtravel.com$333
- wego.com$384
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 807 m away by road, about 11 minutes on foot.
- Nearest main road: West 57th Street59 m
- Nearest shop: Cozumel Gourmet Deli3 min walk188 m by road
- Nearest station11 min walk807 m by road
- Rockefeller Center25 min walk1.9 km by road
- Times Square26 min walk1.9 km by road
- The Empire State Building3.1 km
- The Brooklyn Bridge8.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
21 room types, from 21 to 23 m².
- King Room21 m²Sleeps 2
- Room, 1 King Bed (Mobility Accessible, Tub)22 m²Sleeps 2Bathtub
- Room, 1 King Bed (Hearing Accessible)22 m²Sleeps 2
- Room, 1 King Bed (Mobility Accessible, Roll-In Shower)22 m²Sleeps 2
- Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)22 m²Sleeps 2
- Room, 1 King Bed (Mobility Accessible, Transfer Shower)22 m²Sleeps 2
The other 15 room types
- Room, 1 King Bed (Mobility/Hearing Accessible, Tub)22 m²Sleeps 2Bathtub
- King Room with City View22 m²Sleeps 2A view, going by the room's name
- Double Room with Two Double Beds23 m²Sleeps 4
- Double Room with City View23 m²Sleeps 4A view, going by the room's name
- King Room with City View - Hearing AccessibleNot statedSleeps 2A view, going by the room's name
- Double Room with Two Double Beds and Roll-In Shower - Mobility AccessibleNot statedSleeps 4
- King RoomNot statedSleeps 2
- Double Room with Two Double Beds - Hearing AccessibleNot statedSleeps 4
- King Room with Transfer Shower - Mobility AccessNot statedSleeps 2
- Double Room with Two Double BedsNot statedSleeps 4
- King Room with City ViewNot statedSleeps 2A view, going by the room's name
- King Room with Roll-In Shower - Mobility AccessibleNot statedSleeps 2
- Double Room with Two Double Beds and City ViewNot statedSleeps 4A view, going by the room's name
- King Room with Transfer Shower - Mobility Access/Hearing AccessibleNot statedSleeps 2
- King Room - Hearing AccessibleNot statedSleeps 2
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.2 out of 10. 38% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
36 Google reviewers ticked "Quiet", yet 26 guests complain about noise, and West 57th Street runs 59 m away.
If room size matters to you
Here, 67 of the 78 guests who mention room size complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
290 reviews counted · 81 photos checked · updated 10 October 2026
- We collected this hotel's 831 most recent reviews from Google, Tripadvisor and the Booking network. 290 of them describe a stay in the last 2 years and are the ones counted here; the rest were 192 older, 111 in other languages, 229 with a score but no words and 9 about the restaurant rather than a stay.
- The hotel replied to 196 of its 200 newest Google reviews.
- 17 in every 100 reviews thank a staff member by name.
- 8 reviews mention a free upgrade, a cake or a gift.
- We looked at 81 photos: the first 21 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.