Hampton Inn Manhattan/Downtown-Financial District
3-star hotel · Financial District, New York
Long Weekend score
Mixed2 serious reports in 226 reviews: someone fell ill (2)
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 38% of New York hotels
- 76% of guest comments are praise
- 95% of guest photos show no damage
How this score is made
- Rated higher than 38% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 76% of guest comments are praise. 409 praise, 129 complain. Counts for 30% of the score.
- 95% of guest photos show no damage. 57 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $265 a nighttypical for two, before tax · from $102
- 1 min walkto Whitehall Street–South Ferry station
- 226 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceWhitehall Street–South Ferry is 61 m away
- Staff124 praise · 14 complain
- Location115 praise · 1 complain
- Cleanliness48 praise · 8 complain
Against
- On a main road: Water Street38 m from the building
- Room sizecomplaints falling: 13.6 in 100 a year ago, 8.5 now26 complain · 6 praise
- Quiet at night24 complain · 12 praise
- Room condition12 complain · 2 praise
- Heating and air conditioningcomplaints falling: 12.1 in 100 a year ago, 6.4 now22 of 226 guests
What guests reported
What guests say
226 reviews from the last 2 years. Most praised: staff (124 guests). Weakest: room size, where 26 of the 32 who mention it complain.
Location1151Strength
The location was great, walking distance to almost everything (Statue of Liberty, Wall Street, 9/11 Memorial, Madison Square Garden), short hop on the subway and your in Time Square
Booking network, July 2026, rated 8/10 by this guest
Location : Fantastic ; 5 mins walk to 2 subway stations.
Booking network, January 2026, rated 9/10 by this guest
Staffcomplaints rising: 3.0 in 100 a year ago, 10.6 now12414Strength
The staff were incredibly kind and friendly, and the hotel definitely exceeded my expectations.
Booking network, April 2026, rated 10/10 by this guest
Jonathan at the front desk was incredibly welcoming, helpful, and made a great first impression of the property at check in.
Google, March 2026, rated 5/5 by this guest
Worst hotel customer service I’ve ever received.
Google, October 2025, rated 1/5 by this guest
Cleanlinesscomplaints falling: 5.3 in 100 a year ago, 1.1 now488Strength
Clean hotel with free breakfast.
Tripadvisor, January 2026, rated 5/5 by this guest
The room was clean and roomy.
Booking network, December 2025, rated 5/10 by this guest
Our rooms were mostly clean, although there was a long hair between our sheets.
Tripadvisor, September 2026, rated 4/5 by this guest
Breakfastcomplaints rising: 5.3 in 100 a year ago, 8.5 now6515Mostly good
Breakfast was great, Front desk was accommodating & the location was safe and out the way.
Google, June 2026, rated 5/5 by this guest
Location , Breakfast , chocolate drink ;
Booking network, August 2026, rated 10/10 by this guest
The breakfast was so basic.
Booking network, January 2026, rated 9/10 by this guest
Beds168Mostly good
Very clean rooms and comfortable beds
Booking network, May 2026, rated 10/10 by this guest
The bed was very comfortable, hot coffee was always available, room was clean, staff was friendly and helpful at all hours (front desk staff deserve a chair).
Booking network, April 2026, rated 9/10 by this guest
The bed was very hard and I would have liked extra blankets.
Booking network, December 2025, rated 8/10 by this guest
Value1915Split
The price is to high to match to the noisy environment.
Booking network, September 2025, rated 5/10 by this guest
Would rather stay in Holiday Inn Express than this $275/night shoebox.
Google, May 2025, rated 2/5 by this guest
The price is too high for this room
Booking network, April 2025, rated 6/10 by this guest
Quiet at night1224Weak spot
The rooms are nice and clean, the service is accommodating, the location is easy accessible to the financial district, but is loud with city noises
Google, September 2026, rated 5/5 by this guest
Basic breakfast and room, little bit noisy.
Booking network, October 2025, rated 6/10 by this guest
Warm welcome by Q and other staff members, upgraded to a King room on 7th Floor away from the elevator so a quieter room.
Booking network, August 2026, rated 9/10 by this guest
Views26Weak spot
My room had very little windows with no outside view
Booking network, January 2025, rated 5/10 by this guest
Too small room and no view from the room
Booking network, July 2025, rated 3/10 by this guest
It's great place to spend a night in but window's view is far from decent.
Google, October 2024, rated 4/5 by this guest
Room sizecomplaints falling: 13.6 in 100 a year ago, 8.5 now626Weak spot
The rooms are small, power outlets are few, and the wifi is the worst I have seen in a hotel in many years.
Tripadvisor, October 2025, rated 3/5 by this guest
We had a great stay, located in a beautiful location with access to everything needed.
Booking network, July 2026, rated 8/10 by this guest
The room is kind of small and had no real view, but the room and the hotel were clean and up to date.
Tripadvisor, January 2026, rated 3/5 by this guest
Room condition212Weak spot
A hotel in a really great location, but the rooms need an update; then it would be really great.
Google, July 2026, rated 3/5 by this guest
Rooms are out dated brown head board
Booking network, June 2026, rated 5/10 by this guest
The rooms are a bit dated, but clean.
Google, March 2026, rated 3/5 by this guest
Too few mentions to judge: food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 832 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 22 of 226 reviews.
Heating and air conditioningcomplaints falling: 12.1 in 100 a year ago, 6.4 now22 of 2261 in 10 reviews
The ac doesn’t work, our room wouldn’t get below 76°.
Google, December 2025, rated 1/5 by this guest
The room was too hot and temperature dial didn't appear to adjust temperature very quickly.
Booking network, November 2025, rated 8/10 by this guest
Something broken in the room16 of 2261 in 14 reviews
Stationary phones never work and never replaced or fixed, making it hard to reach reception, when needed.
Google, December 2024, rated 1/5 by this guest
Water in the shower wasn’t hot, the toilet wasn’t functioning properly.
Booking network, February 2025, rated 2/10 by this guest
Problems in the bathroom15 of 2261 in 15 reviews
Hot shower was not hot and the room feels like i travelled back to the 70s with antique furniture.
Google, October 2025, rated 1/5 by this guest
Breakfast is nice with good variety and nothing to complain about the rooms (We were on the 3rd floor) except shower pressure was a bit low.
Google, January 2026, rated 5/5 by this guest
Complaints the hotel left unresolvedcomplaints rising: 4.5 in 100 a year ago, 7.4 now13 of 2261 in 17 reviews
Multiple repair people came by and the problem wasn’t fixed.
Booking network, April 2026, rated 4/10 by this guest
The front desk basically shugged at the situation.
Google, May 2026, rated 2/5 by this guest
Unexpected charges and refundscomplaints rising: 1.5 in 100 a year ago, 7.4 now9 of 2261 in 25 reviews
I was told a different amount for the holding fee when I got to the venue than what I received in the email before I got there.
Booking network, January 2026, rated 8/10 by this guest
They provide a room that is uninhabitable and refuse to refund your money.
Google, July 2026, rated 1/5 by this guest
Building work during the stay4 of 2261 in 56 reviews
Slightly hard to find as the construction blocks the view of the front door.
Booking network, August 2026, rated 10/10 by this guest
Earlier in the day no exception was mentioned and I was told I could not be upgraded because the suites were under maintenance.
Google, December 2024, rated 1/5 by this guest
Serious reports
2 in 226 reviews, most common first. Shown beside the score, never averaged into it.
Someone fell ill2 of 226 reviews
I also ended up getting sick the next morning because of this issue.
Google, December 2024, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
3 of the 60 guest photos we checked show damage or dirt (5%).
Guests’ photos confirm: gym (2), restaurant (8).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$265 is a typical night, from 263 dates checked in the coming year.
Weekends cost 11% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $117Dearest month: Dec 2026, $338
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Kayak$306
- stayforlong.com$315
- muvtravel.com$349
- Expedia$351
- Booking.com$351
- Tripadvisor$351
- Priceline$351
- Agoda$351
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Whitehall Street–South Ferry station is 61 m away by road, about 1 minute on foot. There are 6 bars or clubs within 200 metres.
- Nearest main road: Water Street38 m
- Nearest station: Whitehall Street–South Ferry1 min walk61 m by road
- Nearest shop: 100 Marketplace1 min walk111 m by road
- The Brooklyn Bridge2.3 km
- The Empire State Building5.8 km
- Times Square6.6 km
- Rockefeller Center7.2 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
12 room types, from 19 to 23 m².
- Standard with Roll in Shower19 m²Sleeps 21 Double bed
- One King Bed19 m²Sleeps 2
- Studio Suite, 1 King Bed with Sofa bed, Non Smoking19 m²Sleeps 3
- Room, 1 King Bed, Accessible, Non Smoking19 m²Sleeps 2
- Room, Accessible, Non Smoking19 m²Sleeps 21 Queen Bed
- One Queen Bed19 m²Sleeps 2
The other 6 room types
- 1 Double Room - Disability Access/Non-Smoking23 m²Sleeps 2
- Executive Studio Suite with King Bed23 m²Sleeps 3
- Queen Room23 m²Sleeps 2
- King Room with King Bed - Non-Smoking23 m²Sleeps 2
- Room, 1 Queen Bed, Non SmokingNot statedSleeps 2
- Room, 1 King Bed, Non SmokingNot statedSleeps 2
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.2 out of 10. 38% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
36 Google reviewers ticked "Quiet", yet 24 guests complain about noise, and Water Street runs 38 m away.
If room condition matters to you
Here, 12 of the 14 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
226 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 880 most recent reviews from Google, Tripadvisor and the Booking network. 226 of them describe a stay in the last 2 years and are the ones counted here; the rest were 320 older, 59 in other languages, 274 with a score but no words and 1 about the restaurant rather than a stay.
- The hotel replied to 197 of its 200 newest Google reviews.
- 11 in every 100 reviews thank a staff member by name.
- 4 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.