Holiday Inn Manhattan 6th Ave - Chelsea by IHG
3-star hotel · Chelsea, New York
Long Weekend score
Mixed1 serious report in 297 reviews: something stolen
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 26% of New York hotels
- 73% of guest comments are praise
- 93% of guest photos show no damage
How this score is made
- Rated higher than 26% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 73% of guest comments are praise. 500 praise, 185 complain. Counts for 30% of the score.
- 93% of guest photos show no damage. 56 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $240 a nighttypical for two, before tax · from $113
- 3 min walkto the nearest station
- 297 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 12 min walk to the Empire State Building873 m by road
- A station within walking distanceA station is 256 m away
- Location177 praise · 0 complain
Against
- Room size64 complain · 13 praise
- Quiet at night19 complain · 14 praise
- The lift35 of 297 guests
- Room condition15 complain · 2 praise
- Complaints the hotel left unresolved26 of 297 guests
What guests reported
What guests say
297 reviews from the last 2 years. Most praised: location (177 guests). Weakest: room size, where 64 of the 77 who mention it complain.
Location1770Strength
A centrally located house with very friendly staff, especially Rovina, who kept us in good spirits the whole time.
Google, April 2026, rated 4/5 by this guest
Awesome location, room was clean and had everything I needed.
Google, April 2026, rated 5/5 by this guest
Cleanliness8417Mostly good
The room was clean and the bed was comfortable
Booking network, June 2026, rated 8/10 by this guest
The staff was welcoming and attentive, the room was clean and comfortable, and the overall atmosphere was relaxing.
Tripadvisor, April 2026, rated 5/5 by this guest
Under the AC machine God knows how often do they clean I found someone sensodine down there.
Google, August 2026, rated 3/5 by this guest
Views204Mostly good
comfy room with beautiful city view!
Booking network, August 2026, rated 9/10 by this guest
It has a good location, and some rooms have nice views.
Google, May 2026, rated 3/5 by this guest
Well we stayed high up in the hotel but there wasn't much of a view just other buildings but it was nice.
Booking network, June 2026, rated 8/10 by this guest
Staff13732Mostly good
Always stay here, great location and staff are so friendly and helpful.
Booking network, May 2026, rated 8/10 by this guest
Location, friendly staff, luxury feeling linens, great view I had medical appointment and they gave me a room that was available so I could rest before my appointment.
Booking network, September 2026, rated 10/10 by this guest
The staff wasn't helpful, and didn't seem to care about guests' satisfaction.
Booking network, July 2026, rated 1/10 by this guest
Value2210Mostly good
Definitely worth the money with helpful staff
Booking network, April 2026, rated 9/10 by this guest
It was a great value and was clean.
Tripadvisor, June 2026, rated 5/5 by this guest
Pricey, though all the hotels had raised their rates.
Booking network, July 2026, rated 7/10 by this guest
Beds2615Mostly good
The best bed I've ever slept in, extremely comfortable and like sleeping on a cloud, the same for the pillows.
Booking network, July 2026, rated 8/10 by this guest
Comfortable beds and pillows.
Tripadvisor, September 2026, rated 4/5 by this guest
And the pillows were so hard
Booking network, June 2026, rated 7/10 by this guest
Quiet at night1419Split
We heard noises every night from outside so we couldn’t sleep well.
Booking network, May 2026, rated 8/10 by this guest
Fan in bathroom was very loud and bed was lumpy.
Booking network, June 2026, rated 8/10 by this guest
My room was dark, with almost no sunlight, and I could hear some kind of a generator or something from the celler, could use a renovation
Booking network, May 2026, rated 6/10 by this guest
Breakfast59Weak spot
It’s powder eggs and cheap coffee.
Booking network, July 2026, rated 7/10 by this guest
The breakfast quality is also very poor.
Google, May 2026, rated 4/5 by this guest
Breakfast had plenty of choices and the dining area was very peaceful.
Google, August 2026, rated 5/5 by this guest
Room size1364Weak spot
The size of the room is small and deceiving.
Booking network, April 2026, rated 8/10 by this guest
The room was extremely small.
Booking network, June 2026, rated 8/10 by this guest
The room is small, but that’s how it is with most NY hotels - had everything we needed for a quick stay!
Tripadvisor, March 2026, rated 5/5 by this guest
Room condition215Weak spot
Rundown property with little to recommend it other than the location and price.
Booking network, June 2026, rated 6/10 by this guest
Reception and lounge in bad condition, dirty and closed.
Booking network, July 2026, rated 4/10 by this guest
A bit older than I expected.
Booking network, June 2026, rated 4/10 by this guest
Too few mentions to judge: food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 2,961 Google ratings
Problems guests raised
Raised most: the lift, in 35 of 297 reviews.
The lift35 of 2971 in 8 reviews
Only two small lifts / elevators and both very slow.
Booking network, August 2026, rated 8/10 by this guest
Single elevator that randomly will start going down when people are crammed in there trying to go up.
Google, July 2026, rated 2/5 by this guest
Complaints the hotel left unresolved26 of 2971 in 11 reviews
It took them 2 months of calling a few times a week, and several emails to get a receipt.
Google, July 2026, rated 3/5 by this guest
I tried to get clarification with reservations but the representative told me a Google Maps listing was not controlled by the hotel, which is absolutely false.
Google, June 2026, rated 2/5 by this guest
Unexpected charges and refunds24 of 2971 in 12 reviews
I cancelled my first booking, I have not received my $147 yet.
Booking network, September 2026, rated 1/10 by this guest
beds are too small and room is very small, cleaning was not great, when we check the prices online usa prices was same as what we paid with breakfast included but on our room it was extra
Booking network, August 2026, rated 5/10 by this guest
A booking not honoured21 of 2971 in 14 reviews
On top of that, I booked a room with two beds and they gave us only one, and they refused to move us.
Google, July 2026, rated 2/5 by this guest
They took advantage and double booked my room.
Google, July 2026, rated 1/5 by this guest
Problems in the bathroom13 of 2971 in 23 reviews
It would barely get past warm sometimes dropping to cold then back to just warm again.
Google, September 2026, rated 3/5 by this guest
Banyo & tuvalet çok küçük ve yeterli hijyenik şartları sağlamıyor!!
Booking network, May 2026, rated 1/10 by this guest
Not as shown or booked10 of 2971 in 30 reviews
Rooms look a bit smaller than on the pictures
Booking network, May 2026, rated 8/10 by this guest
Not like the pics, too expensive for what it is
Booking network, September 2026, rated 5/10 by this guest
Serious reports
1 in 297 reviews, most common first. Shown beside the score, never averaged into it.
Something stolen1 of 297 reviews
During my stay, my leather jacket was stolen from the reception area.
Google, May 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
4 of the 60 guest photos we checked show damage or dirt (7%).
What it advertises, against the photos
Guests’ photos confirm: bathtub (7).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$240 is a typical night, from 302 dates checked in the coming year.
Weekends cost 31% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $133Dearest month: Dec 2026, $384
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- stayforlong.com$331
- Vio.com$332
- deals.goseek.com$332
- deals.etrip.net$332
- billabook.com$342
- Kayak$348
- deals.dealbase.com$362
- pilotplans.com$385
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 256 m away by road, about 3 minutes on foot. There are 17 bars or clubs within 200 metres.
- Nearest shop: Sunac Fancy Food2 min walk123 m by road
- Nearest station3 min walk256 m by road
- Nearest main road: West 34th Street608 m
- The Empire State Building12 min walk873 m by road
- Times Square19 min walk1.4 km by road
- Rockefeller Center27 min walk2.0 km by road
- The Brooklyn Bridge5.2 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
10 room types, from 17 to 18 m².
- Standard Double Room with Two Double Beds17 m²Sleeps 4Bathtub in its photos
- Standard King Room17 m²Sleeps 2Bathtub in its photos
- Queen Room with Hearing Mobility Accessible Tub - Non-Smoking17 m²Sleeps 2Bathtub in its photos
- Standard Queen Room with Communications Accessible Roll-In Shower17 m²Sleeps 2
- Standard Double Room with Two Double Beds - Communications Accessible17 m²Sleeps 4Bathtub in its photos
- Standard Room17 m²Sleeps 21 super-king bed + 2 Double bedBathtub in its photos
The other 4 room types
- Standard Double Room with Two Double Beds and City View18 m²Sleeps 4Bathtub in its photosA view, going by the room's name
- Standard Double Room with Two Double Beds and City View - Communications Accessible18 m²Sleeps 4Bathtub in its photosA view, going by the room's name
- Standard King Room with City View18 m²Sleeps 2Bathtub in its photosA view, going by the room's name
- Specialty Room18 m²Sleeps 21 Double bedBathtub in its photos
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 7.9 out of 10. 26% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
20 Google reviewers ticked "Quiet", yet 19 guests complain about noise.
The hotel says the rooms are spacious. 64 of 297 guests complain about it.
If room condition matters to you
Here, 15 of the 17 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
297 reviews counted · 96 photos checked · updated 10 October 2026
- We collected this hotel's 831 most recent reviews from Google, Tripadvisor and the Booking network. 297 of them describe a stay in the last 2 years and are the ones counted here; the rest were 132 older, 105 in other languages and 297 with a score but no words.
- The hotel replied to 197 of its 200 newest Google reviews.
- 13 in every 100 reviews thank a staff member by name.
- 10 reviews mention a free upgrade, a cake or a gift.
- We looked at 96 photos: the first 36 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.