Hotel on Rivington
4-star hotel · Lower East Side, New York
Long Weekend score
Good2 serious reports in 283 reviews: a physical hazard (2)
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 47% of New York hotels
- 80% of guest comments are praise
- 92% of guest photos show no damage
How this score is made
- Rated higher than 47% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 80% of guest comments are praise. 537 praise, 138 complain. Counts for 30% of the score.
- 92% of guest photos show no damage. 55 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $243 a nighttypical for two, before tax · from $152
- 2 min walkto the nearest station
- 283 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 149 m away
- Staff194 praise · 17 complain
- Location117 praise · 1 complain
- Views69 praise · 6 complain
- Room size44 praise · 2 complain
Against
- On a main road: Essex Street40 m from the building
- Room condition39 complain · 10 praise
- Value17 complain · 15 praise
- Quiet at nightcomplaints rising: 3.8 in 100 a year ago, 5.7 now15 complain · 14 praise
- Something broken in the room24 of 283 guests
What guests reported
What guests say
283 reviews from the last 2 years. Most praised: staff (194 guests). Weakest: room condition, where 39 of the 49 who mention it complain.
Location1171Strength
The location is ideal in the LES.
Tripadvisor, May 2026, rated 5/5 by this guest
And the location is great for all the bars and restaurants on the Lower East Side
Booking network, April 2026, rated 9/10 by this guest
Most major attractions are quite far away, and the surrounding area did not feel particularly safe or comfortable, especially outside the hotel.
Google, April 2026, rated 2/5 by this guest
Room size442Strength
An incredible view with a very spacious layout of the room and bathroom.
Booking network, May 2026, rated 10/10 by this guest
Rooms are surprisingly spacious for a NYC hotel, and particularly at this price point.
Google, April 2026, rated 5/5 by this guest
The rooms were very small
Booking network, August 2026, rated 7/10 by this guest
Staffcomplaints falling: 9.4 in 100 a year ago, 5.2 now19417Strength
Great location & very friendly staff!
Booking network, April 2026, rated 5/10 by this guest
Gemma and the whole front desk staff were so great and made an excellent lunch recommendation, me and my friends enjoyed our stay and can’t wait to go back to try the other Thai restaurant that was recommended.
Tripadvisor, August 2026, rated 5/5 by this guest
Hotel with no perks, no hotel bar (always closed) or not so nice or accommodating desk staff.
Google, September 2026, rated 1/5 by this guest
Views696Strength
We were given an amazing room with unforgettable views.
Booking network, May 2026, rated 8/10 by this guest
Very nice room with an incredible view of New York.
Tripadvisor, August 2026, rated 5/5 by this guest
THE VIEW WAS HORRIBLE LOOKING INTO OTHER PEOPLE'S HOMES.
Booking network, October 2025, rated 6/10 by this guest
Beds265Mostly good
Our fun trip to NYC was magnified daily by a comfortable bed and panoramic view of the city.
Booking network, June 2026, rated 9/10 by this guest
Loved my corner room and very comfy Bed.
Tripadvisor, May 2026, rated 5/5 by this guest
Mattress has bad lumbar support, my hips have hurt for a while after that bed.
Google, May 2026, rated 4/5 by this guest
Cleanliness4026Mostly good
Would gladly come back here any time I’m New York and would recommend my friends to this centrally located, clean and nice spot.
Tripadvisor, August 2026, rated 5/5 by this guest
The rooms were clean, comfortable, and well-maintained.
Google, June 2026, rated 5/5 by this guest
My room had human ejaculation on the curtains.
Booking network, July 2026, rated 3/10 by this guest
Quiet at nightcomplaints rising: 3.8 in 100 a year ago, 5.7 now1415Split
I just wish the honking wasn’t has audible in the rooms
Tripadvisor, June 2026, rated 5/5 by this guest
construction happening so things are noisy and dusty at times
Booking network, January 2026, rated 8/10 by this guest
We could hear the bar down the street every night, honking, tons of garbage trucks, traffic.
Google, October 2026, rated 2/5 by this guest
Value1517Split
I do think their rate is overpriced for what you get.
Google, July 2026, rated 4/5 by this guest
bed very comfy….$$$$ for what u get…
Google, November 2025, rated 3/5 by this guest
The place was not worth the price.
Booking network, May 2026, rated 4/10 by this guest
Breakfastcomplaints rising: 1.9 in 100 a year ago, 3.9 now810Split
breakfast was very poor, staff service service at breakfast room was very unhelpful
Booking network, August 2025, rated 7/10 by this guest
The beds are comfortable, service was great and the breakfast was good.
Google, July 2026, rated 5/5 by this guest
The bagels were particularly good and became a highlight of our morning.
Tripadvisor, July 2026, rated 4/5 by this guest
Room condition1039Weak spot
Room looks like they renovated the bathroom then patched up the room but in a low end way.
Booking network, May 2026, rated 6/10 by this guest
The rooms are dated and the furniture is old.
Booking network, October 2025, rated 6/10 by this guest
The staff were great and so is the location, but this hotel is so beat up and dingy.
Google, June 2026, rated 2/5 by this guest
Too few mentions to judge: food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,013 Google ratings
Problems guests raised
Raised most: something broken in the room, in 24 of 283 reviews.
Something broken in the room24 of 2831 in 12 reviews
The room did have very very minimal issues example when i opened the window it did not want to close due to the winder being broken
Google, October 2025, rated 4/5 by this guest
To sum it up - hallways smell, old furniture with hair, dirty bed, dirty walls and bathroom, curtains were falling apart.
Google, May 2026, rated 1/5 by this guest
Problems in the bathroomcomplaints falling: 11.3 in 100 a year ago, 6.1 now20 of 2831 in 14 reviews
The starters they put me on a floor and I have no view no beautiful view like TikTok said toilet stopped up tub stopped up when you tried to take a shower.
Google, December 2025, rated 1/5 by this guest
The Bathroom window privacy sheet was Pealing off
Booking network, August 2026, rated 10/10 by this guest
Not as shown or bookedcomplaints falling: 7.5 in 100 a year ago, 4.3 now14 of 2831 in 20 reviews
It was a little more basic than the pictures suggested for the price.
Booking network, November 2025, rated 8/10 by this guest
i booked this hotel via the Hilton app as a small luxury hotel, well the only true part was the small part
Google, November 2025, rated 1/5 by this guest
Unexpected charges and refundscomplaints falling: 7.5 in 100 a year ago, 3.9 now13 of 2831 in 22 reviews
There was a hiccup on some charges, it was handled but I didn’t care for the initial approach to the situation .
Booking network, April 2026, rated 10/10 by this guest
WARNING: Scam - $45 per day plus tax charge not declared on purchase; and then if you leave something behind YOU have to pay more to get it back and organize it.
Google, January 2026, rated 1/5 by this guest
A facility closedcomplaints rising: 1.9 in 100 a year ago, 5.2 now13 of 2831 in 22 reviews
The carpets in the hallways look a little run down, and the restaurant was closed down with the exception of the bar and breakfast.
Booking network, January 2026, rated 9/10 by this guest
The bar area was closed our entire stay, apparently they are short staffed, yes they put out a freebie wine hour.
Tripadvisor, June 2026, rated 3/5 by this guest
Complaints the hotel left unresolved10 of 2831 in 28 reviews
She pretended not to smell anything.
Google, June 2026, rated 1/5 by this guest
We never had hot water in our shower throughout the entirety of our stay, despite notifying maintenance.
Google, November 2025, rated 1/5 by this guest
Serious reports
2 in 283 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard2 of 283 reviews
My balcony door did not lock and my bathroom window didn’t open.
Google, August 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
5 of the 60 guest photos we checked show damage or dirt (8%).
Guest photos showing damage or dirt5 of 608%
Of 60 guest photos, 5 show damage or dirt: peeling paint or cracks in 2, broken fittings in 1, stains in 1 and rust or limescale in 1. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: gym (2), bathtub (3), private balcony (2).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$243 is a typical night, from 302 dates checked in the coming year.
Weekends cost 21% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $183Dearest month: Dec 2026, $368
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$389
- Vio.com$396
- traveluro.com$396
- deals.goseek.com$396
- deals.etrip.net$396
- Kayak$398
- momondo.com$398
- trivago.deals$399
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 149 m away by road, about 2 minutes on foot. There are 26 bars or clubs within 200 metres.
- Nearest shop: SX Gourmet1 min walk34 m by road
- Nearest main road: Essex Street40 m
- Nearest station2 min walk149 m by road
- The Brooklyn Bridge2.8 km
- The Empire State Building3.7 km
- Times Square4.5 km
- Rockefeller Center5.0 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
10 room types, from 29 to 93 m².
- Room, 2 Double Beds29 m²Sleeps 4
- Superior King Room33 m²Sleeps 2
- Double Room with Two Double Beds33 m²Sleeps 2
- King Studio33 m²Sleeps 2
- Room, 1 King Bed34 m²Sleeps 2
- High Floor, King Room with Tub, Balcony34 m²Sleeps 2BathtubBalcony
The other 4 room types
- Corner King Studio39 m²Sleeps 2
- Executive Studio Suite46 m²Sleeps 21 King bed
- Two-Bedroom Suite93 m²Sleeps 6Bathtub
- Premium Room, 1 Bedroom, Bathtub, City ViewNot statedSleeps 3BathtubBalcony in its photosA view, going by the room's name
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.4 out of 10. 47% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If room condition matters to you
Here, 39 of the 49 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
283 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 699 most recent reviews from Google, Tripadvisor and the Booking network. 283 of them describe a stay in the last 2 years and are the ones counted here; the rest were 184 older, 23 in other languages, 198 with a score but no words and 11 about the restaurant rather than a stay.
- The hotel replied to 0 of its 200 newest Google reviews.
- 33 in every 100 reviews thank a staff member by name.
- 23 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.