Margaritaville Resort Times Square
4-star resort · Theater District, New York
Long Weekend score
Strong1 serious report in 274 reviews: someone fell ill
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 84% of New York hotels
- 73% of guest comments are praise
- 97% of guest photos show no damage
How this score is made
- Rated higher than 84% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 73% of guest comments are praise. 510 praise, 192 complain. Counts for 30% of the score.
- 97% of guest photos show no damage. 58 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $332 a nighttypical for two, before tax · from $172
- 1 min walkto Times Square–42nd Street station
- 274 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 3 min walk to Times Square234 m by road
- A station within walking distanceTimes Square–42nd Street is 27 m away
- Swimming pool12 guest photos show it
- Location155 praise · 0 complain
- Cleanliness82 praise · 14 complain
Against
- Room size48 complain · 8 praise
- Value18 complain · 8 praise
- Unexpected charges and refunds28 of 274 guests
- Breakfast13 complain · 5 praise
- The lift20 of 274 guests
What guests reported
What guests say
274 reviews from the last 2 years. Most praised: location (155 guests). Weakest: room size, where 48 of the 56 who mention it complain.
Location1550Strength
Location, location, location.
Google, June 2026, rated 5/5 by this guest
Great location, very nice rooms
Booking network, July 2026, rated 9/10 by this guest
Views323Strength
Great location, Views and the pool.
Booking network, June 2026, rated 10/10 by this guest
The outdoor pool and the party floor on levels 31 & 32 were awesome especially the city views..
Booking network, June 2026, rated 10/10 by this guest
I would have loved to have a better view outside or even the pool area
Booking network, June 2026, rated 10/10 by this guest
Cleanliness8214Strength
Very clean, and nicely maintained.
Tripadvisor, June 2026, rated 5/5 by this guest
Clean , bright and fresh decor .
Booking network, August 2026, rated 10/10 by this guest
Great location, lovely rooms but could be cleaner
Booking network, August 2026, rated 8/10 by this guest
Beds153Mostly good
The hotel is nice, room is clean and bed is comfortable.
Booking network, August 2026, rated 10/10 by this guest
Clean with comfy bed and a heated outdoor pool with loungers
Booking network, September 2026, rated 8/10 by this guest
Beds are trash, pool is small, chairs on the pool deck are falling apart, and drinks are way overpriced.
Google, August 2026, rated 1/5 by this guest
Room condition124Mostly good
Modern and fresh interior
Booking network, September 2026, rated 8/10 by this guest
Struttura bella e moderna, staff e servizi ottimali
Booking network, August 2026, rated 10/10 by this guest
I feel like this hotel could use an updated for its interior.
Booking network, July 2026, rated 5/10 by this guest
Pool5823Mostly good
The additional of the pool was special and made are trip even better.
Google, August 2026, rated 4/5 by this guest
It was our 2nd visit to NYC and our 2nd stay at the Margaritaville - the rooms are comfy and the bars and pool area incredible
Booking network, May 2026, rated 9/10 by this guest
I couldn’t get a chair for myself and my daughter who is big in the music industry.
Booking network, July 2026, rated 2/10 by this guest
Staff9742Mostly good
The restaurant had a wonderful bartender name Danny he was fun engaging and made fantastic drinks!!
Booking network, August 2026, rated 8/10 by this guest
The staff was very friendly .
Booking network, June 2026, rated 10/10 by this guest
the pool deck was gross chairs were stained and ripped staff was rude and not trained at all ..
Booking network, June 2026, rated 4/10 by this guest
Food2412Mostly good
Great restaurants in hotel.
Booking network, June 2026, rated 9/10 by this guest
Great location can walk to a lot of places food and drinks were awesome.
Google, October 2026, rated 5/5 by this guest
Staff not very friendly, I ordered seafood meal, required a special tool to eat, which was lost, the guy looked for it for 20 minutes, my food was cold, never found.
Booking network, August 2026, rated 9/10 by this guest
Quiet at night1412Split
You can hear to the room.
Booking network, June 2026, rated 2/10 by this guest
Staff are rude and unhelpful, rooms are so close to the point where you can hear people talking, showering and using hair dryer.
Booking network, June 2026, rated 1/10 by this guest
They started a fire alarm test at 9am.
Booking network, July 2026, rated 2/10 by this guest
Value818Weak spot
I expected a little more for the price, you have to pay for your breakfast.
Booking network, May 2026, rated 7/10 by this guest
You do not get what you paid for!
Booking network, August 2026, rated 1/10 by this guest
Cost was rather high in comparison with other local hotels with similar star rating
Booking network, September 2026, rated 10/10 by this guest
Breakfast513Weak spot
Det hjelper ikke når alt man bestiller kommer over den prisen, og det kun er frokostretter fra menyen.
Booking network, June 2026, rated 3/10 by this guest
Paid for breakfast included, but it was a voucher system not covering the cost
Booking network, June 2026, rated 8/10 by this guest
Overall great customer service, they gave us free complimentary breakfast which was very convenient and overall good, the location is great, also clean rooms and very fast service.
Google, June 2026, rated 5/5 by this guest
Room size848Weak spot
My room was small and had no place to put the suitcase.
Booking network, June 2026, rated 8/10 by this guest
Compact room and limited view, but considering the location that was absolutely fine.
Booking network, June 2026, rated 9/10 by this guest
Nowhere to put a suitcase though.
Booking network, August 2026, rated 9/10 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 3,303 Google ratings
Problems guests raised
Raised most: unexpected charges and refunds, in 28 of 274 reviews.
Unexpected charges and refunds28 of 2741 in 10 reviews
You rent the pool for events, and charge fraudulent charges in excessive amounts on guest credit cards.
Google, August 2026, rated 1/5 by this guest
Hotel wrongfully does not return deposit.
Tripadvisor, September 2026, rated 3/5 by this guest
The lift20 of 2741 in 14 reviews
During peak times, the elevators can get slow, full and hot...
Google, July 2026, rated 5/5 by this guest
Elevators have sometimes long waiting times
Booking network, July 2026, rated 8/10 by this guest
Complaints the hotel left unresolved15 of 2741 in 18 reviews
From the bacon on my room floor when we checked in, blood on our bed sheets, hair, pimple patches, and bandaids floating in the pool, open water bottles left by our coffee machine and over flowing garbages in the lobby- or perhaps the staff when these details were brought to their attention…
Booking network, August 2026, rated 1/10 by this guest
I called and they refused to refund this.
Tripadvisor, August 2026, rated 1/5 by this guest
Problems in the bathroom13 of 2741 in 21 reviews
No hot water at the afternoon.
Booking network, June 2026, rated 1/10 by this guest
Our faucet was off and the shower glass should be longer- lots of water on the floor.
Google, August 2026, rated 4/5 by this guest
A facility closed7 of 2741 in 39 reviews
You could not use the facilities as they were either closed or full.
Booking network, June 2026, rated 7/10 by this guest
Closed the pool & bar down at 8:00 pm on a Saturday.
Google, September 2026, rated 4/5 by this guest
A booking not honoured4 of 2741 in 68 reviews
I booked 2 rooms and was told I only had one.
Booking network, August 2026, rated 8/10 by this guest
When we arrived in the lobby to check in, the front desk told us our reservation had been canceled and our room had been given to someone else.
Tripadvisor, October 2026, rated 1/5 by this guest
Serious reports
1 in 274 reviews, most common first. Shown beside the score, never averaged into it.
Someone fell ill1 of 274 reviews
Smoking fee charged even though nobody smoked in the room and the food at the Land Shark Bar & Grill and Margaritaville restaurant made us sick
Booking network, September 2026, rated 1/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
2 of the 60 guest photos we checked show damage or dirt (3%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (12), gym (2), restaurant (3), bar (7).
The hotel says it has no spa or hot tub.
Price, place and rooms
Price
$332 is a typical night, from 304 dates checked in the coming year.
Weekends cost 20% more than weekdays
A typical night, month by month
Cheapest month: Feb 2027, $233Dearest month: Dec 2026, $467
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Vio.com$369
- Super.com$373
- traveluro.com$375
- trivago.deals$379
- hotelsinamerica.com$392
- travelup.com$412
- billabook.com$424
- Kayak$427
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Times Square–42nd Street station is 27 m away by road, about 1 minute on foot. There are 7 bars or clubs within 200 metres.
- Nearest station: Times Square–42nd Street1 min walk27 m by road
- Nearest main road: West 42nd Street127 m
- Times Square3 min walk234 m by road
- Nearest shop: Hashi Market4 min walk318 m by road
- The Empire State Building13 min walk943 m by road
- Rockefeller Center14 min walk1.0 km by road
- The Brooklyn Bridge6.3 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
32 room types, from 17 to 44 m².
- Deluxe Room One Queen Bed17 m²Sleeps 2
- Premium Room One Queen Bed17 m²Sleeps 2
- Deluxe One Queen Bed Mobility Accessible17 m²Sleeps 2
- Deluxe One Queen Bed Hearing Accessible17 m²Sleeps 2
- Standard Room One Queen Bed Hearing Accessible17 m²Sleeps 2
- Premium One Queen Bed Hearing Accessible17 m²Sleeps 2
The other 26 room types
- Standard Room One Queen Bed Mobility Accessible17 m²Sleeps 2
- Standard Room one queen Bed17 m²Sleeps 2
- Premium One Queen Bed Mobility Accessible17 m²Sleeps 2
- Standard Room One King Bed21 m²Sleeps 2
- Standard One King Bed Hearing Accessible21 m²Sleeps 2
- Standard King Room Mobility Accessible21 m²Sleeps 2
- Premium One King Bed Mobility Accessible21 m²Sleeps 2
- Superior Room, 1 King Bed21 m²Sleeps 2
- Deluxe One King Bed Mobility Hearing21 m²Sleeps 2
- Premium One King Bed21 m²Sleeps 2
- Premium One King Hearing Accessible21 m²Sleeps 2
- Deluxe Room One King Bed21 m²Sleeps 2
- Deluxe One King Bed Hearing Accessible21 m²Sleeps 2
- Standard Room Two Double Beds23 m²Sleeps 4
- Deluxe Room two double beds23 m²Sleeps 4
- Premium Room Two Double Beds23 m²Sleeps 4
- Deluxe Two Beds Hearing Accessible23 m²Sleeps 4
- Deluxe Two Beds Mobility Accessible23 m²Sleeps 4
- Standard Two Double Beds Mobility Accessible23 m²Sleeps 4
- Standard Two Double Beds Hearing Accessible23 m²Sleeps 4
- Premium Two Double Beds Mobility Accessible23 m²Sleeps 4
- Premium Two Double Beds Hearing Accessible23 m²Sleeps 4
- Suite One King Bed44 m²Sleeps 4
- Suite One King Bed with Hearing and Mobility Accessibility Features44 m²Sleeps 4
- Studio Suite, 1 King Bed with Sofa bed44 m²Sleeps 4
- Superior Studio Suite, 1 King Bed with Sofa bed (Suite Room Accessible)44 m²Sleeps 4
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.2 out of 10. 84% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If room size matters to you
Here, 48 of the 56 guests who mention room size complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
274 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 878 most recent reviews from Google, Tripadvisor and the Booking network. 274 of them describe a stay in the last 2 years and are the ones counted here; the rest were 123 older, 133 in other languages, 325 with a score but no words and 23 about the restaurant rather than a stay.
- The hotel replied to 121 of its 200 newest Google reviews.
- 10 in every 100 reviews thank a staff member by name.
- 5 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.