Hampton Inn Manhattan/Times Square Central
3-star hotel · Theater District, New York
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 73% of New York hotels
- 83% of guest comments are praise
- 90% of guest photos show no damage
How this score is made
- Rated higher than 73% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 83% of guest comments are praise. 616 praise, 126 complain. Counts for 30% of the score.
- 90% of guest photos show no damage. 54 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $321 a nighttypical for two, before tax · from $122
- 2 min walkto the nearest station
- 299 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 4 min walk to Times Square300 m by road
- A station within walking distanceA station is 126 m away
- Location175 praise · 0 complain
- Staff173 praise · 19 complain
- Cleanliness101 praise · 6 complain
Against
- The lift39 of 299 guests
- Quiet at night17 complain · 17 praise
- Complaints the hotel left unresolved12 of 299 guests
What guests reported
What guests say
299 reviews from the last 2 years. Most praised: location (175 guests). Weakest: breakfast, where 44 of the 102 who mention it complain.
Location1750Strength
Ale Nowy Jork wszystko wynagradza.
Booking network, June 2026, rated 9/10 by this guest
It's very centrally located and within walking distance of everything; even the subway is just around the corner.
Google, September 2026, rated 4/5 by this guest
Cleanliness1016Strength
The location of the hotel is super convenient, rooms are very comfortable, clean, and spacious.
Tripadvisor, September 2026, rated 5/5 by this guest
We loved this very clean, well located hotel and its excellent staff.
Booking network, May 2026, rated 9/10 by this guest
Service was just okay; we stayed for a week, and half the time our room wasn't cleaned, and we had to keep asking the front desk to change the towels.
Google, September 2026, rated 3/5 by this guest
Staff17319Strength
Exceptional service from Claire, who provided precise navigation assistance and excellent local dining options.
Google, August 2026, rated 5/5 by this guest
The Staff are great, the rooms are clean, and the doorman is awesome.
Google, April 2026, rated 5/5 by this guest
They didn’t help us problem solve, re book, or show any hospitality whatsoever.
Google, June 2026, rated 1/5 by this guest
Views162Strength
I asked for a room with a good view, the staff gave room on 25th floor and the view was great.
Booking network, August 2026, rated 9/10 by this guest
A nice bonus is the small terrace with a view.
Google, August 2026, rated 4/5 by this guest
The outside view wasn't good from our window and we didn't have a microwave
Booking network, August 2026, rated 8/10 by this guest
Beds233Strength
Beds were comfortable etc.
Tripadvisor, August 2026, rated 5/5 by this guest
Check-in was efficient, the room was clean, the bed was comfortable, and the price was fair.
Tripadvisor, September 2026, rated 5/5 by this guest
While the bed was very comfortable, the pillows were very, very soft for my liking.
Booking network, July 2026, rated 10/10 by this guest
Room condition104Mostly good
Clean and modernized, great price for location
Tripadvisor, June 2026, rated 5/5 by this guest
The rooms are new and nice, the staff is helpful and friendly , the breakfast is awesome and every inch of the hotel is pure clean.
Google, April 2026, rated 5/5 by this guest
Also the room needs some updating.
Booking network, April 2026, rated 9/10 by this guest
Room size2214Mostly good
the room was very spacious and clean the view was excellent with the premium price that we paid which was excellent price.
Booking network, June 2026, rated 10/10 by this guest
Hotel was clean and the rooms were a good size for a NYC hotel room.
Tripadvisor, May 2026, rated 5/5 by this guest
Updated room but kind of small.
Google, June 2026, rated 4/5 by this guest
Breakfast5844Split
Maybe for breakfast I would recommend to add more choice of fruits and add vegetables to give more options
Booking network, September 2026, rated 10/10 by this guest
The breakfast served on paper plates and cups was so low rent it felt like we were in a soup kitchen or a hostel for the home;ess.
Booking network, April 2026, rated 1/10 by this guest
The breakfast arrangement wasn't great - a tad chaotic and needed more staff to organise the customers as they were often rude due to the lack of people and space management.
Booking network, April 2026, rated 9/10 by this guest
Value2117Split
Cleanliness was very important.
Booking network, July 2026, rated 9/10 by this guest
It's a great value for your money!
Booking network, June 2026, rated 10/10 by this guest
I would recommend it to everyone because it is also budget friendly.
Booking network, May 2026, rated 8/10 by this guest
Quiet at night1717Split
Terrible location , stayed on 25th floor still was kept up by sirens and loud music from street .
Google, June 2026, rated 2/5 by this guest
The only downside was the noise level in the room.
Google, August 2026, rated 4/5 by this guest
Airconditioning loud in room
Booking network, July 2026, rated 6/10 by this guest
Too few mentions to judge: food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 3,733 Google ratings
Problems guests raised
Raised most: the lift, in 39 of 299 reviews.
The lift39 of 2991 in 8 reviews
The elevator went out of service and therefore we couldn’t go up to the roof top and we had to walk down 17 floors because everything was backed up
Booking network, September 2026, rated 9/10 by this guest
Out of 3 elevators, two were constantly broken.
Booking network, June 2026, rated 8/10 by this guest
Complaints the hotel left unresolved12 of 2991 in 25 reviews
I asked for them to cancel the reservation but they wouldn’t.
Booking network, August 2026, rated 4/10 by this guest
In the last day my room was not cleaned although I called reception twice
Booking network, May 2026, rated 7/10 by this guest
Problems in the bathroom9 of 2991 in 33 reviews
The bathroom door was sliding, couldn't be locked, and left a gap that showed the inside.
Google, September 2026, rated 4/5 by this guest
Minor drawbacks: The room didn't have a microwave, the water pressure was slightly weak, and the heating was a bit noisy.
Google, April 2026, rated 5/5 by this guest
Something broken in the room6 of 2991 in 50 reviews
Needs microwave, refrigerator, fix the drawer and provide bottled H2O daily not only on day of check-in.
Tripadvisor, September 2026, rated 4/5 by this guest
The TV in the room didn’t work, and the elevators can’t support guest demand
Booking network, September 2026, rated 9/10 by this guest
Building work during the stay6 of 2991 in 50 reviews
Construction noise at 4am.
Google, August 2026, rated 2/5 by this guest
We could hear people talking loudly in the hallways at 1 a.m., as well as trucks and construction noise throughout the night.
Tripadvisor, August 2026, rated 1/5 by this guest
A slow check-in6 of 2991 in 50 reviews
Had to wait 45 min to check in because of a computer glitch.
Google, July 2026, rated 1/5 by this guest
Asked for late checkout (confirmed on app and with 3 different people as I needed to take a work call that would go slightly past 11) had housekeeping barge in at 11:03, argue with me that I didn’t have late check out.
Google, April 2026, rated 2/5 by this guest
Serious reports
2 in 299 reviews, most common first. Shown beside the score, never averaged into it.
Bed bugs or bites1 of 299 reviews
Our room had bedbugs and we got a ton of bites
Google, September 2026, rated 1/5 by this guest
Something stolen1 of 299 reviews
Housekeeping stole my diamond ring and wedding band.
Google, April 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
6 of the 60 guest photos we checked show damage or dirt (10%).
Guest photos showing damage or dirt6 of 6010%
Of 60 guest photos, 6 show damage or dirt: building work in 5, peeling paint or cracks in 1 and rust or limescale in 1, and some photos show more than one. Of the hotel's own 36, 0 do.
What it advertises, against the photos
Guests’ photos confirm: bathtub (1).
The hotel says it has no swimming pool or hot tub.
Price, place and rooms
Price
$321 is a typical night, from 301 dates checked in the coming year.
Weekends cost 21% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $163Dearest month: Dec 2026, $466
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Kayak$407
- hotelscombined.com$407
- momondo.com$407
- businesshotels.com$466
- Super.com$469
- longstaydiscounts.com$469
- hotelsinamerica.com$469
- pilotplans.com$476
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 126 m away by road, about 2 minutes on foot. There are 7 bars or clubs within 200 metres.
- Nearest main road: West 42nd Street111 m
- Nearest station2 min walk126 m by road
- Nearest shop: Corner News Grocery Store3 min walk240 m by road
- Times Square4 min walk300 m by road
- The Empire State Building14 min walk1.1 km by road
- Rockefeller Center15 min walk1.1 km by road
- The Brooklyn Bridge6.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
8 room types, all 20 m².
- Double Room with Two Double Beds and Bath Tub - Disability Access/Non-Smoking20 m²Sleeps 4Bathtub
- Double Room with Two Double Beds with City View20 m²Sleeps 4Bathtub in its photosA view, going by the room's name
- Double Room with Two Double Beds20 m²Sleeps 4Bathtub in its photos
- King Room - Non-Smoking20 m²Sleeps 2
- King Room with City View - Non-Smoking20 m²Sleeps 2A view, going by the room's name
- King Room with Roll-In Shower - Mobility and Hearing Access/Non-Smoking20 m²Sleeps 2
The other 2 room types
- King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking20 m²Sleeps 2Bathtub in its photos
- King Room with City View and Mobility/Hearing Access Tub20 m²Sleeps 2Bathtub in its photosA view, going by the room's name
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9 out of 10. 73% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
12 Google reviewers ticked "Quiet", yet 17 guests complain about noise.
If quiet at night matters to you
Here, 17 of the 34 guests who mention quiet at night complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
299 reviews counted · 96 photos checked · updated 10 October 2026
- We collected this hotel's 847 most recent reviews from Google, Tripadvisor and the Booking network. 299 of them describe a stay in the last 2 years and are the ones counted here; the rest were 93 older, 176 in other languages, 278 with a score but no words and 1 about the restaurant rather than a stay.
- The hotel replied to 195 of its 200 newest Google reviews.
- 20 in every 100 reviews thank a staff member by name.
- 5 reviews mention a free upgrade, a cake or a gift.
- We looked at 96 photos: the first 36 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.