New York Marriott at the Brooklyn Bridge
4-star hotel · Brooklyn, New York
Long Weekend score
Mixed1 serious report in 296 reviews: a physical hazard
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 28% of New York hotels
- 73% of guest comments are praise
- 77% of guest photos show no damage
How this score is made
- Rated higher than 28% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 73% of guest comments are praise. 454 praise, 164 complain. Counts for 30% of the score.
- 77% of guest photos show no damage. 46 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $387 a nighttypical for two, before tax · from $208
- 2 min walkto the nearest station
- 296 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 158 m away
- Location130 praise · 1 complain
- Room size52 praise · 2 complain
Against
- On a main road: Adams Street22 m from the building
- Guest photos show wear and dirt14 of the 60 photos guests took, and 0 of the hotel's 40
- Room condition31 complain · 5 praise
- Value20 complain · 4 praise
- Unexpected charges and refundscomplaints rising: 6.7 in 100 a year ago, 13.5 now33 of 296 guests
What guests reported
What guests say
296 reviews from the last 2 years. Most praised: staff (147 guests). Weakest: room condition, where 31 of the 36 who mention it complain.
Location1301Strength
The location and the staff were fantastic.
Booking network, April 2026, rated 7/10 by this guest
Great location beside Brooklyn Bridge with jay st station and borough Hall subway no distance away to get all around New York.
Tripadvisor, August 2026, rated 5/5 by this guest
Room size522Strength
This was one of the biggest rooms I had the privilege to stay in between Brooklyn and New York.
Google, April 2026, rated 5/5 by this guest
The hotel was very nice and our room was very spacious.
Booking network, July 2026, rated 8/10 by this guest
Room a little smaller than expected.
Booking network, April 2025, rated 8/10 by this guest
Staffcomplaints rising: 9.6 in 100 a year ago, 16.7 now14742Mostly good
The staff are extremely helpful and friendly, the room is amazing, and it's the perfect location to walk all around Brooklyn.
Google, September 2026, rated 5/5 by this guest
THey were so understanding
Booking network, November 2025, rated 10/10 by this guest
Front Desk could not have cared less.
Google, June 2026, rated 1/5 by this guest
Food196Mostly good
Staff are present the steak was too salty cheesecake was good.
Google, August 2026, rated 4/5 by this guest
Additionally I had an opportunity to have a meal there and it was great.
Google, December 2025, rated 5/5 by this guest
Brak śniadania, tylko śmieszny bar z kanapkami.
Booking network, August 2025, rated 6/10 by this guest
Cleanlinesscomplaints rising: 1.9 in 100 a year ago, 8.3 now5118Mostly good
The hotel staff were very friendly and helpful, the rooms were super clean, and of course the beds were very comfortable as they usually are in Marriotts.
Google, June 2026, rated 5/5 by this guest
Rooms were very clean and my was spacious.
Google, June 2026, rated 5/5 by this guest
Maybe some rooms look like the picture, but I was given a room that was so dirty and disgusting as you can see in the pictures.
Google, March 2026, rated 1/5 by this guest
Views125Mostly good
The view to the airport is welcoming.
Google, January 2026, rated 5/5 by this guest
Great staff and beautiful view of the Bridge (even for a displaced New Yorker that visits once a month) We came for the Knicks Championship parade and were treated like royalty!!
Google, July 2026, rated 4/5 by this guest
All I'm seeing is a roof top of the hotel every time.
Google, August 2026, rated 4/5 by this guest
Beds167Mostly good
The beds are very comfortable.
Booking network, January 2026, rated 6/10 by this guest
Yes, it's a little dated, but the bed is very comfortable, and the hot water pressure is excellent!
Google, December 2025, rated 5/5 by this guest
My son complained about the comfort of the sofa bed .
Tripadvisor, December 2025, rated 4/5 by this guest
Quiet at nightcomplaints rising: 1.0 in 100 a year ago, 4.2 now89Split
Lobby was very loud and my room was in the thick of it.
Google, June 2026, rated 3/5 by this guest
We could hear the train roll by below and we were on the 4th floor.
Google, December 2025, rated 1/5 by this guest
They put me in a room right above the garbage dumpster, so I was abruptly woken up at 2am by the garbage truck very loudly dumping the dumpster.
Google, May 2026, rated 1/5 by this guest
Breakfast914Weak spot
Good location, breakfast not great, no proper tables.
Google, March 2026, rated 4/5 by this guest
My only complaint and reason for 3 stars is the unacceptable breakfast that consisted of grab and go plastic containers, muffins and toast yourself bagels.
Google, December 2025, rated 3/5 by this guest
Biggest drawback is that it really has absolutely NO eating options besides a to go breakfast nook and a minimalist bar.
Google, May 2026, rated 2/5 by this guest
Value420Weak spot
The rooms are average and definitely not worth the price.
Google, April 2026, rated 1/5 by this guest
Value was a little over priced in our experience
Booking network, November 2025, rated 9/10 by this guest
Prices were high for what i got.
Google, June 2026, rated 5/5 by this guest
Room condition531Weak spot
Rooms are a bit dated but not bad.
Google, March 2026, rated 4/5 by this guest
Beat up like a used Buick and very uncared for property.
Google, September 2026, rated 2/5 by this guest
This is not really worthy of Marriot, outdated hotel and my deposit would be refunded within 5 working days, but so far nothing and still waitingfor morethan 10 days.
Google, December 2025, rated 1/5 by this guest
Poolcomplaints rising: 1.0 in 100 a year ago, 4.2 now19Weak spot
There were signs for a pool and I asked about it and the staff person said very rudely it was closed forever.
Google, January 2026, rated 1/5 by this guest
The one drawback is the hotel doesn't have a pool anymore (i was told they closed it 3 years ago)......
Tripadvisor, June 2026, rated 5/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 4,599 Google ratings
Problems guests raised
Raised most: unexpected charges and refunds, in 33 of 296 reviews.
Unexpected charges and refundscomplaints rising: 6.7 in 100 a year ago, 13.5 now33 of 2961 in 9 reviews
they hit you with a $30 fee when you check in which was not listed anywhere when we booked the room.
Booking network, October 2025, rated 5/10 by this guest
They charged us 30 usd per night, they said it is a hotel fee.
Booking network, January 2026, rated 4/10 by this guest
Complaints the hotel left unresolvedcomplaints rising: 3.8 in 100 a year ago, 10.9 now25 of 2961 in 12 reviews
I booked through a wedding block, but cancelled my refundable room months in advance but they claimed they never processed it and still charged me.
Tripadvisor, October 2025, rated 1/5 by this guest
Had to reach out 5 times, still haven’t received it
Booking network, November 2025, rated 6/10 by this guest
A facility closedcomplaints rising: 1.9 in 100 a year ago, 6.8 now15 of 2961 in 20 reviews
Expecting that the restaurant (which doesn’t exist) would be closed, but would offer room service.
Google, February 2026, rated 2/5 by this guest
They have a lounge, but it’s closed on weekends.
Google, July 2026, rated 3/5 by this guest
Something broken in the roomcomplaints rising: 1.9 in 100 a year ago, 5.7 now13 of 2961 in 23 reviews
The nail in the coffin was getting back on night three after a great client meeting and after trying to get into my room, which should be the absolute bare minimum, I could not get in.
Google, September 2026, rated 1/5 by this guest
Housekeeping and facilities (bad refrigerator) requests were addressed very quickly.
Booking network, August 2025, rated 10/10 by this guest
Heating and air conditioningcomplaints rising: 1.9 in 100 a year ago, 4.7 now11 of 2961 in 27 reviews
A/C doesn't get as cool as desired, but cracking open the window helps in the winter.
Google, February 2026, rated 4/5 by this guest
The big disappointment was that l would anticipate a Marriott property, when nighttime temperatures were down in the 50's, to provide heat.
Tripadvisor, September 2026, rated 2/5 by this guest
Serious reports
1 in 296 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard1 of 296 reviews
Exposed wire running down the wall.
Booking network, June 2026, rated 3/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
14 of the 60 guest photos we checked show damage or dirt (23%).
Guest photos showing damage or dirt14 of 6023%
Of 60 guest photos, 14 show damage or dirt: stains in 8, dirty linen in 6, peeling paint or cracks in 3 and broken fittings in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: bar (2), bathtub (4), water view (2).
The hotel says it has no swimming pool or hot tub.
Price, place and rooms
Price
$387 is a typical night, from 302 dates checked in the coming year.
Weekends cost 5% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $238Dearest month: Jun 2027, $497
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Kayak$445
- momondo.com$445
- traveluro.com$476
- Expedia$479
- Booking.com$479
- Tripadvisor$479
- Hotels.com$479
- Priceline$479
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 158 m away by road, about 2 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest main road: Adams Street22 m
- Nearest station2 min walk158 m by road
- Nearest shop: Duane Reade4 min walk292 m by road
- The Brooklyn Bridge22 min walk1.6 km by road
- The Empire State Building6.7 km
- Times Square7.5 km
- Rockefeller Center8.1 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
23 room types, from 37 to 217 m².
- Deluxe View Room with Two Double Beds37 m²Sleeps 4A view, going by the room's name
- Double Room with Two Double Beds - Hearing Accessible37 m²Sleeps 4
- King Room with Adapted Tub - Mobility Accessible37 m²Sleeps 3Bathtub
- Double Room with Two Double Beds and Adapted Tub - Mobility Accessible37 m²Sleeps 4Bathtub
- King Room with Roll-in Shower - Mobility Accessible37 m²Sleeps 3
- Room, 2 Double Beds, City View37 m²Sleeps 4A view, going by the room's name
The other 17 room types
- Room, 1 King Bed, City View37 m²Sleeps 3A view, going by the room's name
- King Room37 m²Sleeps 3
- Deluxe View Room, King Bed37 m²Sleeps 3A view, going by the room's name
- Double Room with Two Double Beds37 m²Sleeps 4
- Executive Room with 2 Double Beds45 m²Sleeps 4
- Executive Room, 1 King Bed45 m²Sleeps 3
- Large Executive King Room45 m²Sleeps 3
- Double Suite49 m²Sleeps 4
- Suite, 1 Bedroom49 m²Sleeps 3
- Suite, 1 Bedroom, River View49 m²Sleeps 3Sea or water view
- One-Bedroom King Suite49 m²Sleeps 3
- Water View Suite, 1 Bedroom 2 room Suite, 1 King, Sofa bed51 m²Sleeps 3A view, going by the room's name
- Terrace Suite, 1 Bedroom 2 room Suite, 1 King, Sofa bed51 m²Sleeps 3
- Vise Presidential, 1 Bedroom Larger Suite, 1 King, Sofa bed93 m²Sleeps 3
- Suite, 1 King Bed with Sofa bed, City View116 m²Sleeps 3Sea or water view
- Presidential Suite, 1 Bedroom Presidential Suite, 1 King217 m²Sleeps 4
- Presidential Suite, 1 King Bed with Sofa bed217 m²Sleeps 4
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8 out of 10. 28% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
18 Google reviewers ticked "Quiet", yet 9 guests complain about noise, and Adams Street runs 22 m away.
If pool matters to you
Here, 9 of the 10 guests who mention pool complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
296 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 857 most recent reviews from Google, Tripadvisor and the Booking network. 296 of them describe a stay in the last 2 years and are the ones counted here; the rest were 211 older, 36 in other languages, 310 with a score but no words and 4 about the restaurant rather than a stay.
- The hotel replied to 0 of its 200 newest Google reviews.
- 10 in every 100 reviews thank a staff member by name.
- 8 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.