Aloft by Marriott New York Brooklyn
3-star hotel · Brooklyn, New York
Long Weekend score
MixedNo serious reports. in 296 reviews
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 26% of New York hotels
- 75% of guest comments are praise
- 93% of guest photos show no damage
How this score is made
- Rated higher than 26% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 75% of guest comments are praise. 468 praise, 159 complain. Counts for 30% of the score.
- 93% of guest photos show no damage. 56 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $249 a nighttypical for two, before tax · from $110
- 2 min walkto the nearest station
- 296 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 118 m away
- Location165 praise · 0 complain
Against
- Quiet at nightcomplaints rising: 8.1 in 100 a year ago, 18.5 now51 complain · 6 praise
- Room conditioncomplaints rising: 2.7 in 100 a year ago, 6.2 now17 complain · 7 praise
- Something broken in the roomcomplaints rising: 5.4 in 100 a year ago, 10.4 now29 of 296 guests
- Complaints the hotel left unresolvedcomplaints rising: 2.7 in 100 a year ago, 8.1 now22 of 296 guests
- Problems in the bathroom20 of 296 guests
What guests reported
What guests say
296 reviews from the last 2 years. Most praised: location (165 guests). Weakest: quiet at night, where 51 of the 57 who mention it complain.
Location1650Strength
Staff were friendly, location was very central, walking distance from many fun spots in Brooklyn, and otherwise close to the train station such that you could communte to anywhere else you'd like to be.
Booking network, July 2026, rated 10/10 by this guest
Easy to get to from the subway.
Tripadvisor, April 2026, rated 5/5 by this guest
Views112Mostly good
I did stay for breakfast but the location and the view was excellent.
Booking network, June 2026, rated 10/10 by this guest
such cosy beds, amazing view from the 22th floor.
Booking network, October 2025, rated 9/10 by this guest
The only minor downside was the view, as we were surrounded by other skyscrapers, but hey..
Booking network, December 2025, rated 9/10 by this guest
Staffcomplaints rising: 5.4 in 100 a year ago, 8.9 now12125Mostly good
The staff and location are great.
Google, November 2025, rated 3/5 by this guest
Friendly staff, clean building, comfy rooms, excellent location
Booking network, December 2025, rated 9/10 by this guest
I went to ask them to fix it because my room was very hot, and no one helped me.
Google, July 2026, rated 1/5 by this guest
Beds349Mostly good
We had a comfortable clean bed and room to stay in we are grateful
Booking network, January 2026, rated 8/10 by this guest
The beds are very comfortable, the rooms are small but laid out very efficiently.
Booking network, August 2026, rated 9/10 by this guest
The pillows sucked and the beds were too firm
Booking network, August 2026, rated 10/10 by this guest
Cleanlinesscomplaints rising: 2.7 in 100 a year ago, 8.9 now7324Mostly good
clean, great location, great amenities
Booking network, March 2026, rated 10/10 by this guest
Highly recommend for a reasonable price and very clean, hip hotel!
Google, April 2026, rated 5/5 by this guest
Housekeeping missed our room 1 of the days.
Booking network, July 2026, rated 6/10 by this guest
Value279Mostly good
Very reasonably priced and clean hotel.
Booking network, August 2026, rated 9/10 by this guest
Also, just generally a great value!
Google, March 2026, rated 5/5 by this guest
Excellent location, but very expensive for no breakfast included
Booking network, January 2026, rated 9/10 by this guest
Room sizecomplaints rising: 2.7 in 100 a year ago, 8.1 now2422Split
Trying to get ready with multiple people in the room was tight!
Booking network, August 2026, rated 9/10 by this guest
Everything is small and tight including the rooms.
Google, May 2026, rated 3/5 by this guest
The room was small to open a big luggage and we didn't like the bathroom door, but everything else was great.
Booking network, March 2026, rated 10/10 by this guest
Room conditioncomplaints rising: 2.7 in 100 a year ago, 6.2 now717Weak spot
Older rooms -paint & showers could use some updating
Booking network, January 2026, rated 8/10 by this guest
The maintenance, remote control of the air-conditionand the t.v didn't work
Booking network, July 2026, rated 7/10 by this guest
The room is good, The bathroom must be repaired and refresb a little.the bed is huge, room has a nice view from window.
Google, July 2026, rated 5/5 by this guest
Quiet at nightcomplaints rising: 8.1 in 100 a year ago, 18.5 now651Weak spot
We were located on 23th floor, Friday to Sunday was a bit noisy due to rooftop bar in side building, staff could advise us about it.
Booking network, October 2025, rated 9/10 by this guest
Charmless location, no extra services, the included breakfast was at the hotel next door and very basic, the walls/windows let in a lot of noise, even on the 19th floor.
Booking network, August 2026, rated 7/10 by this guest
Rooms are close I could hear my neighboring room why too much
Booking network, September 2026, rated 8/10 by this guest
Too few mentions to judge: breakfast, food and pool.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,579 Google ratings
Problems guests raised
Raised most: something broken in the room, in 29 of 296 reviews.
Something broken in the roomcomplaints rising: 5.4 in 100 a year ago, 10.4 now29 of 2961 in 10 reviews
The toilet didn’t work the whole time there.
Booking network, November 2025, rated 3/10 by this guest
Bed broken, AC so loud you need ear plugs
Booking network, July 2026, rated 1/10 by this guest
Complaints the hotel left unresolvedcomplaints rising: 2.7 in 100 a year ago, 8.1 now22 of 2961 in 13 reviews
days I stayed, I reported this to BBB and also called the manager and she did not get back to me.
Booking network, March 2026, rated 1/10 by this guest
I had to try to call the front desk, and no one answered...several times.
Booking network, January 2026, rated 2/10 by this guest
Problems in the bathroom20 of 2961 in 15 reviews
I stayed for a week, and three days before I checked out, the water heater broke down, leaving us without hot water.
Google, October 2026, rated 1/5 by this guest
but this time the front desk didn't notify when receiving my key that there was no hot water,, I worked 16 hrs that night to go and take a bird bath in ice cold water 😉 😀
Booking network, March 2026, rated 7/10 by this guest
Unexpected charges and refunds19 of 2961 in 16 reviews
Was then promised I’d receive a refund but never did.
Booking network, February 2026, rated 1/10 by this guest
Thy charged usd 100 for security deposit but not give back saying after 15 days back automatically my 200 Usd already in thier account still not back deposit in my account if i pay all amount why security deposit on check in ??
Booking network, August 2026, rated 3/10 by this guest
A booking not honouredcomplaints falling: 8.1 in 100 a year ago, 5.0 now16 of 2961 in 18 reviews
They canceled my reservation without my knowledge and had nothing to do to accommodate me.
Booking network, September 2026, rated 1/10 by this guest
After driving 6 plus hours we arrived only to be told they OVERBOOKED the hotel and had given away our reservation.
Google, August 2026, rated 3/5 by this guest
Heating and air conditioningcomplaints rising: 2.7 in 100 a year ago, 5.8 now16 of 2961 in 18 reviews
The window could not properly seal, so the room was rather cold during the winter storm when we stayed.
Booking network, January 2026, rated 8/10 by this guest
The A/C unit in our room did not work well, and most of the rest of the hotel was pretty hot (visited in early June).
Booking network, June 2026, rated 8/10 by this guest
Serious reports
None found in 296 reviews.
Photos, checked
4 of the 60 guest photos we checked show damage or dirt (7%).
What it advertises, against the photos
Guests’ photos confirm: gym (1), bar (4).
The hotel says it has no spa or hot tub.
Price, place and rooms
Price
$249 is a typical night, from 299 dates checked in the coming year.
Weekends cost 38% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $129Dearest month: Jun 2027, $384
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Kayak$328
- Booking.com$394
- Priceline$394
- Hotels.com$394
- h-en.reserving.com$394
- Agoda$394
- businesshotels.com$394
- deals.dealbase.com$394
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 118 m away by road, about 2 minutes on foot. There are 4 bars or clubs within 200 metres.
- Nearest shop: Brooklyn Deli1 min walk63 m by road
- Nearest station2 min walk118 m by road
- Nearest main road: Flatbush Avenue Extension162 m
- The Brooklyn Bridge29 min walk2.2 km by road
- The Empire State Building7.0 km
- Times Square7.8 km
- Rockefeller Center8.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
8 room types, from 26 to 51 m².
- Larger Guest room, 1 King, Corner room26 m²Sleeps 2
- King Room - Mobility and Hearing Accessible with Roll-in Shower26 m²Sleeps 2
- Guest Room, 1 King26 m²Sleeps 2
- Guest room, 2 Double29 m²Sleeps 4
- Suite, 1 King, Sofa bed, Corner room51 m²Sleeps 4
- King Suite with Sofa Bed - Mobility and Hearing Accessible with Roll-in Shower51 m²Sleeps 3
The other 2 room types
- Room, 1 King Bed, Terrace, Non SmokingNot statedSleeps 2
- Single Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)Not statedSleeps 4Balcony in its photos
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 7.9 out of 10. 26% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
14 Google reviewers ticked "Quiet", yet 51 guests complain about noise.
If quiet at night matters to you
Here, 51 of the 57 guests who mention quiet at night complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
296 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 895 most recent reviews from Google, Tripadvisor and the Booking network. 296 of them describe a stay in the last 2 years and are the ones counted here; the rest were 138 older, 120 in other languages, 340 with a score but no words and 1 about the restaurant rather than a stay.
- The hotel replied to 171 of its 200 newest Google reviews.
- 5 in every 100 reviews thank a staff member by name.
- 2 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.