Paramount Times Square - A Generator Hotel
4-star hotel · Theater District, New York
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 10% of New York hotels
- 56% of guest comments are praise
- 62% of guest photos show no damage
How this score is made
- Rated higher than 10% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 56% of guest comments are praise. 368 praise, 288 complain. Counts for 30% of the score.
- 62% of guest photos show no damage. 37 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- From $121 a nightdorm beds for two, before tax
- 4 min walkto the nearest station
- 294 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 5 min walk to Times Square361 m by road
- A station within walking distanceA station is 274 m away
- Location154 praise · 0 complain
Against
- Guest photos show wear and dirt23 of the 60 photos guests took, and 0 of the hotel's 40
- Room size65 complain · 6 praise
- Room condition65 complain · 4 praise
- Quiet at night46 complain · 11 praise
- Value25 complain · 25 praise
What guests reported
What guests say
294 reviews from the last 2 years. Most praised: location (154 guests). Weakest: room condition, where 65 of the 69 who mention it complain.
Location1540Strength
Convenience is how I ended up booking this hotel.
Tripadvisor, August 2026, rated 3/5 by this guest
Hotel Paramount: excellent staff, excellent location.
Google, September 2026, rated 5/5 by this guest
Staff9936Mostly good
The stay was very good, comfortable beds, cleanliness was good, service was good, the breakfasts were excellent, the atmosphere was diverse, the only downside was that sometimes you had to wait for the elevators, but with so many people it's normal, even though there were three
Google, September 2026, rated 5/5 by this guest
Whitney and Tracey gave me a warm, seamless check-in that instantly turned a hectic, exhausting conference day into a "welcome home" moment.
Google, July 2026, rated 5/5 by this guest
The reception staff are completely unhelpful and unwilling to resolve anything.
Google, June 2026, rated 1/5 by this guest
Beds137Mostly good
Perhaps their area for improvement is the breakfast, as the one offered at Le Parisien is very limited, but the hotel is clean and the beds are comfortable.
Google, August 2026, rated 5/5 by this guest
I enjoyed everything and the bed was comfortable.
Booking network, August 2026, rated 10/10 by this guest
The bathroom was super small too, the toilet broke and they implied it was us, the sink was smaller than one on an airplane, the bed was not only small but also sagging, the ice machine broke along with the water machine, the elevator only worked with the room key card, but it didn't always work,…
Google, July 2026, rated 1/5 by this guest
Cleanliness5644Split
The pictures look nothing like the actual room itself with marks and stains all over the place and rusted air con units.
Booking network, August 2026, rated 4/10 by this guest
So many issues dirty bathroom, broken door lock hairdryer was broken, no remote for the TV.
Tripadvisor, September 2026, rated 1/5 by this guest
One of the worst places I've seen in years, not only because of the hotel itself with its 100-year-old rooms, windows, bathrooms, and carpeting, but also because it was filthy!
Google, August 2026, rated 1/5 by this guest
Value2525Split
Good location but not worth it, rooms are in desperate need of updating, check in process took an hour, and the hotel as a whole felt very low quality despite the beautiful lobby.
Google, July 2026, rated 2/5 by this guest
It was a horrible stay—a terrible experience—where we spent a lot of money but had very little comfort.
Tripadvisor, August 2026, rated 1/5 by this guest
Amazing location but the rooms are way too small for the price.
Google, August 2026, rated 3/5 by this guest
Quiet at night1146Weak spot
The soundproofing is terrible; luckily I was on vacation.
Google, October 2026, rated 3/5 by this guest
The construction outside keep us up all night
Booking network, September 2026, rated 6/10 by this guest
Lots of road noise, even at the 12th floor so bring some kind of noise canceling item.
Tripadvisor, August 2026, rated 4/5 by this guest
Room size665Weak spot
The room was small but that’s to be expected for a NYC hotel room.
Booking network, June 2026, rated 10/10 by this guest
Small room but just enough space to be comfortable
Booking network, June 2026, rated 9/10 by this guest
Rooms were small and disappointing for the money paid and also how nice downstairs lobby area was …
Tripadvisor, August 2026, rated 3/5 by this guest
Room condition465Weak spot
A good renovation would do wonders for the hotel's reputation.
Google, July 2026, rated 3/5 by this guest
Old hotel, really small room, small bed, there is a bathtub in the shower room, the water is stagnant.
Google, August 2026, rated 3/5 by this guest
Very good location, outdated rooms and bathrooms
Tripadvisor, July 2026, rated 3/5 by this guest
Too few mentions to judge: views, breakfast and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 7,749 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 44 of 294 reviews.
Problems in the bathroom44 of 2941 in 7 reviews
Big roach in the lounge, broken tv, no outlets worked in the bahtroom, wash cloths not provided, mildwey/BO smell coming from the bathroom, TINY space, no refrigerator or microwave, no iron, a steamer for clothes but it was exremely dirty.
Tripadvisor, October 2026, rated 2/5 by this guest
The sink was warped and broken, and a huge amount of something—whether limescale or sewer pipe grime—kept coming out of the gaps.
Google, September 2026, rated 2/5 by this guest
Something broken in the room43 of 2941 in 7 reviews
We also got locked out of our room for about an hour because there was a fault with the key.
Booking network, July 2026, rated 7/10 by this guest
So about 10-20 minutes after turning the tv off it would turn itself on again so all night long my wife and i were turning it off again, i went to unplug it but didn't see the wall outlet needless to say we didn't sleep very well
Booking network, August 2026, rated 3/10 by this guest
Heating and air conditioning27 of 2941 in 11 reviews
Air-conditioning does not work.
Google, July 2026, rated 1/5 by this guest
My room was always clean and tidy; the only issue was that the air conditioning sometimes wasn't very cold.
Google, August 2026, rated 4/5 by this guest
Complaints the hotel left unresolved26 of 2941 in 11 reviews
Smallest room I’ve ever stayed in, TV wasn’t working, our hot water wasn’t working either and they couldn’t do anything about it.
Google, July 2026, rated 2/5 by this guest
They did nit cleaned my room, even after asking twice and sending them messages over bookingcom and mail.
Booking network, August 2026, rated 4/10 by this guest
Unexpected charges and refunds25 of 2941 in 12 reviews
Was only offered a partial refund that was less than the price per night and no one will get back to the email about a refund.
Tripadvisor, September 2026, rated 1/5 by this guest
Beware of the hidden resort fee that is required when arrive at the hotel.
Tripadvisor, July 2026, rated 1/5 by this guest
The lift25 of 2941 in 12 reviews
The elevators a number of times had a line of people waiting for them.
Booking network, September 2026, rated 8/10 by this guest
we waited 15 minutes for the elevator at around the check in time which thankfully we didn’t have to pay a late checkout fee but it was quite inconvenient to wait for the elevator for that long, other than that it was great!
Booking network, August 2026, rated 8/10 by this guest
Serious reports
5 in 294 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard4 of 294 reviews
Also the bathroom step is a trip hazard because the slat is loose.
Google, October 2026, rated 1/5 by this guest
Not my favorite sorry - wish the tub drained, springs popping out of bed causing multiple cuts, no fridge for drinks or food.
Tripadvisor, September 2026, rated 3/5 by this guest
Something stolen1 of 294 reviews
Son’s wallet stolen from the room.
Tripadvisor, July 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
23 of the 60 guest photos we checked show damage or dirt (38%).
Guest photos showing damage or dirt23 of 6038%
Of 60 guest photos, 23 show damage or dirt: peeling paint or cracks in 11, stains in 10, mould or damp in 4 and rust or limescale in 3, and some photos show more than one. Of the hotel's own 40, 0 do.
Guests’ photos confirm: bar (10), bathtub (5).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
Dorm beds for two start at $121 a night, from 300 dates checked in the coming year.
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked.
- Vio.com$270
- deals.etrip.net$270
- Super.com$273
- travelup.com$286
- hotelsinamerica.com$296
- secure-hotel-tracker.com$320
- deals.goseek.com$337
- billabook.com$340
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 274 m away by road, about 4 minutes on foot. There are 7 bars or clubs within 200 metres.
- Nearest shop: Grace 48 Deli & Grocery3 min walk247 m by road
- Nearest station4 min walk274 m by road
- Nearest main road: 9th Avenue344 m
- Times Square5 min walk361 m by road
- Rockefeller Center10 min walk769 m by road
- The Empire State Building20 min walk1.5 km by road
- The Brooklyn Bridge6.9 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
16 room types, from 9 to 88 m².
- Single Room9 m²Sleeps 1Bathtub in its photos
- Standard Room11 m²Sleeps 21 Double bedBathtub in its photos
- Standard Room - Disability Access11 m²Sleeps 21 Double bed
- Superior Queen Room14 m²Sleeps 2Bathtub in its photos
- Superior Room with Two Double Beds15 m²Sleeps 4Bathtub in its photos
- Superior Room with 2 Twin Beds15 m²Sleeps 2Bathtub
The other 10 room types
- Queen Room - Disability Access15 m²Sleeps 2
- Classic Quadruple Room18 m²Sleeps 42 Bunk bed
- Deluxe King Room19 m²Sleeps 2Bathtub in its photos
- Private 6 Bed Room23 m²Sleeps 6
- Executive King Room26 m²Sleeps 2Bathtub
- 6-Bed Mixed Dormitory Room26 m²Sleeps 6
- Entertainment Suite70 m²Sleeps 21 King bed
- Deluxe Suite70 m²Sleeps 21 super-king bed
- Executive Suite88 m²Sleeps 41 super-king bed + 1 Double bed
- Couture Suite88 m²Sleeps 41 King bed + 1 Queen Bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 7 out of 10. Only 10% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
12 Google reviewers ticked "Quiet", yet 46 guests complain about noise.
Trip.com rates it 78 out of 100 and Booking network rates it 70. Booking network only takes reviews from people who booked and stayed, while Trip.com takes them from anyone.
More hotels in New York
The nearest first, with our score for each.
How we know
294 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 796 most recent reviews from Google, Tripadvisor and the Booking network. 294 of them describe a stay in the last 2 years and are the ones counted here; the rest were 118 older, 97 in other languages, 285 with a score but no words and 2 about the restaurant rather than a stay.
- The hotel replied to 127 of its 200 newest Google reviews.
- 6 in every 100 reviews thank a staff member by name.
- 3 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.