Ravel Hotel, Trademark Collection by Wyndham
4-star hotel · Long Island City, New York
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 21% of New York hotels
- 70% of guest comments are praise
- 60% of guest photos show no damage
How this score is made
- Rated higher than 21% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 70% of guest comments are praise. 377 praise, 162 complain. Counts for 30% of the score.
- 60% of guest photos show no damage. 36 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $116 a nighttypical for two, before tax · from $80
- 10 min walkto 21st Street–Queensbridge station
- 295 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- Views73 praise · 8 complain
- Room size43 praise · 0 complain
Against
- Guest photos show wear and dirt24 of the 60 photos guests took, and 0 of the hotel's 40
- Quiet at night50 complain · 8 praise
- Room condition16 complain · 12 praise
- Problems in the bathroom21 of 295 guests
- Something broken in the room21 of 295 guests
What guests reported
What guests say
295 reviews from the last 2 years. Most praised: staff (101 guests). Weakest: quiet at night, where 50 of the 58 who mention it complain.
Room size430Strength
Room was large and stylish.
Booking network, December 2025, rated 9/10 by this guest
A pleasant stay with spacious rooms and friendly staff.
Booking network, December 2025, rated 6/10 by this guest
Views738Strength
Beautiful hotel with spectacular views.
Google, July 2026, rated 5/5 by this guest
The room was clean and tidied with all the commodities plus a beautiful view of the city.
Booking network, June 2026, rated 9/10 by this guest
The noise, loud voices, doors slamming, you can hear everything clearly was on the 6 floor by roof top paid balcony had no good view
Booking network, December 2025, rated 3/10 by this guest
Staff10127Mostly good
Staff was courteous and helpful helping us navigate the back and forth from venues for the wedding we attended.
Google, September 2026, rated 5/5 by this guest
Vibes were cool, room was nice and staff was friendly.
Booking network, July 2026, rated 9/10 by this guest
No greeting, Not friendly, no smile , look down when talk to someone ??
Google, April 2026, rated 1/5 by this guest
Location4515Mostly good
Location was perfect for us.
Google, March 2026, rated 5/5 by this guest
Excellent stay my place away from home that hits all the qualities I’m looking for and the location is perfect ..
Booking network, June 2026, rated 10/10 by this guest
Was a little out of the way for short visit
Booking network, October 2025, rated 10/10 by this guest
Beds228Mostly good
The beds are very comfortable, and the bathroom is also good.
Google, March 2026, rated 5/5 by this guest
The bed was so cozy didn't want to leave.
Booking network, March 2026, rated 10/10 by this guest
The bed mattress was very uncomfortable way over do for a replacement!
Booking network, August 2026, rated 6/10 by this guest
Cleanliness5828Mostly good
It’s clean, halls are very dark, lighting in room did not work over sink.
Google, September 2026, rated 4/5 by this guest
The room was clean and comfortable!
Google, May 2026, rated 5/5 by this guest
Beautiful wedding space/venue but guest room needs more attention to cleanliness
Tripadvisor, October 2025, rated 3/5 by this guest
Value1510Mostly good
Good value for your money, but the hotel could use some additional amenities (more food options, better sound attenuation between adjacent doors, water stations at each level).
Tripadvisor, October 2025, rated 3/5 by this guest
Very good value for money!
Booking network, July 2026, rated 10/10 by this guest
Disappointed with how much was paid not worth it at all
Booking network, September 2026, rated 1/10 by this guest
Room condition1216Split
Property has seen better days with signs of wear and tear and not thoroughly cleaned everywhere.
Booking network, December 2025, rated 4/10 by this guest
Good location, parking over priced, bedroom in need of repair.
Booking network, July 2026, rated 3/10 by this guest
Floor tile in the bathroom was cracked and loose.
Booking network, December 2025, rated 1/10 by this guest
Quiet at night850Weak spot
The hotel is very old and not maintained well: the shower is dated, the rooms are barely decorated, and it was noisy both day and night.
Google, September 2026, rated 2/5 by this guest
Loud music continued till around 1-2am (with poor noise insulation)
Google, May 2026, rated 2/5 by this guest
Everything was very good until the last night, when the explosive bass of the wedding music from the hotel’s events venue carried on until well past midnight.
Tripadvisor, June 2026, rated 4/5 by this guest
Too few mentions to judge: food, pool and breakfast.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 2,404 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 21 of 295 reviews.
Problems in the bathroom21 of 2951 in 14 reviews
The shower door didnt keep water in the shower, nor did the tub.
Google, March 2026, rated 2/5 by this guest
There’s a strong weed smell in the bathroom and the hallway.
Booking network, August 2026, rated 2/10 by this guest
Something broken in the room21 of 2951 in 14 reviews
The shower was really bad (floor caved in around the drain, shower head really bad), and it was not possible to turn off the TV when I was working in the lobby because the front desk didnt know where the remote was.
Booking network, October 2025, rated 7/10 by this guest
Ours were more or less open on arrival and impossible to latch closed.
Google, September 2026, rated 1/5 by this guest
Complaints the hotel left unresolved20 of 2951 in 15 reviews
Do not stay here, room was dirty (hair all over the bathroom and shower from previous guests), there is black mold growing on the ceiling in the room and when I mentioned to the staff all they said was “sorry” and did not try and even offer a partial refund or anything.
Tripadvisor, September 2026, rated 1/5 by this guest
No hot water when we arrived, which they did send someone to fix, so they said but still had none.
Google, August 2026, rated 2/5 by this guest
Not as shown or booked14 of 2951 in 21 reviews
The pictures on the website DO NOT match the reality believe me.
Google, April 2026, rated 1/5 by this guest
Images of the pool and patio with a view of the city used in their advertising (on Hotels.com) are not available for guest use.
Google, September 2026, rated 2/5 by this guest
Heating and air conditioning14 of 2951 in 21 reviews
The bathroom didn’t have any heat 😞
Booking network, May 2026, rated 10/10 by this guest
Heat didn't work so room was cold.
Tripadvisor, December 2025, rated 3/5 by this guest
Unexpected charges and refunds12 of 2951 in 25 reviews
Manager was called by booking agents and he refused to refund the money.
Google, October 2026, rated 1/5 by this guest
The worst ever the room smelled so bad of cleaning chemicals could not breathe checked in went to eat with my partner came back could not breath left never got my money back it was the worst and will let every person I know how bad the experience was !!!!!
Booking network, August 2026, rated 1/10 by this guest
Serious reports
7 in 295 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard6 of 295 reviews
However, the situation became much worse when a rock was thrown through our hotel room window, causing glass to shatter throughout the room.
Google, June 2026, rated 2/5 by this guest
The only positive thing of the views the rooms were dingy, dark, and flooded.
Tripadvisor, July 2026, rated 1/5 by this guest
Something stolen1 of 295 reviews
On checkout day I found two things missing from my room: my AirPods and a credit card.
Tripadvisor, September 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
24 of the 60 guest photos we checked show damage or dirt (40%).
Guest photos showing damage or dirt24 of 6040%
Of 60 guest photos, 24 show damage or dirt: peeling paint or cracks in 17, stains in 8, mould or damp in 5 and dirty surfaces in 5, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: restaurant (3).
The hotel says it has no spa or hot tub.
Price, place and rooms
Price
$116 is a typical night, from 154 dates checked in the coming year.
Weekends cost 34% more than weekdays
A typical night, month by month
Cheapest month: Feb 2027, $88Dearest month: Dec 2026, $250
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$311
- Kayak$312
- hotelscombined.com$312
- deals.etrip.net$324
- hotelsinamerica.com$331
- luxuryescapes.com$336
- billabook.com$340
- Expedia$343
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
21st Street–Queensbridge station is 780 m away by road, about 10 minutes on foot.
- Nearest main road: Ed Koch Queensboro Bridge Lower Roadway78 m
- Nearest shop: Fine Fare7 min walk544 m by road
- Nearest station: 21st Street–Queensbridge10 min walk780 m by road
- The Empire State Building4.2 km
- Times Square4.9 km
- Rockefeller Center5.0 km
- The Brooklyn Bridge8.6 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
14 room types, from 23 to 65 m².
- Deluxe King Room23 m²Sleeps 2
- Superior King Balcony Room23 m²Sleeps 2Balcony
- Deluxe Queen Room - Mobility Access/Non-Smoking23 m²Sleeps 2
- Premier King City View Room28 m²Sleeps 2Balcony in its photosA view, going by the room's name
- Deluxe Family Room with Two Queen Beds and One Bunk Bed28 m²Sleeps 6Bathtub in its photos
- Queen Room28 m²Sleeps 2
The other 8 room types
- Deluxe Family Suite with Two Queen Beds and One Bunk Bed - Mobility Access/Non-Smoking28 m²Sleeps 6
- Deluxe Queen Room with Two Queen Beds with balcony, Non Smoking28 m²Sleeps 4Bathtub in its photosBalcony
- King Studio Suite - Mobility Access65 m²Sleeps 3Bathtub in its photos
- Studio with Sofa Bed65 m²Sleeps 3Bathtub in its photos
- Deluxe Family King RoomNot statedSleeps 4
- Room, 2 Queen Beds, Accessible, Non Smoking (First Floor)Not statedSleeps 4
- Studio Suite, 1 King Bed, Accessible, Non SmokingNot statedSleeps 3
- Studio Suite, 1 King Bed, Non SmokingNot statedSleeps 3
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 7.8 out of 10. Only 21% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
10 Google reviewers ticked "Quiet", yet 50 guests complain about noise, and Ed Koch Queensboro Bridge Lower Roadway runs 78 m away.
If quiet at night matters to you
Here, 50 of the 58 guests who mention quiet at night complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
295 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 865 most recent reviews from Google, Tripadvisor and the Booking network. 295 of them describe a stay in the last 2 years and are the ones counted here; the rest were 131 older, 47 in other languages, 388 with a score but no words and 4 about the restaurant rather than a stay.
- The hotel replied to 12 of its 200 newest Google reviews.
- 3 in every 100 reviews thank a staff member by name.
- 4 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.