The Renwick Hotel
4-star hotel · Murray Hill, New York
Long Weekend score
Good1 serious report in 294 reviews: bed bugs or bites
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 56% of New York hotels
- 90% of guest comments are praise
- 73% of guest photos show no damage
How this score is made
- Rated higher than 56% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 90% of guest comments are praise. 614 praise, 67 complain. Counts for 30% of the score.
- 73% of guest photos show no damage. 44 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $313 a nighttypical for two, before tax · from $149
- 3 min walkto the nearest station
- 294 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 14 min walk to the Empire State Building1.0 km by road
- A station within walking distanceA station is 221 m away
- Staff223 praise · 11 complain
- Location173 praise · 0 complain
- Cleanliness81 praise · 11 complain
Against
- Guest photos show wear and dirt16 of the 60 photos guests took, and 0 of the hotel's 40
- Room condition13 complain · 6 praise
- Complaints the hotel left unresolved13 of 294 guests
What guests reported
What guests say
294 reviews from the last 2 years. Most praised: staff (223 guests). Weakest: room condition, where 13 of the 19 who mention it complain.
Location1730Strength
We were right next to Grand Central and just ten minutes from Times Square.
Tripadvisor, August 2026, rated 5/5 by this guest
The Renwick is perfectly located and we loved being right around the corner from Los Tacos 1.
Google, October 2026, rated 5/5 by this guest
Staff22311Strength
Room was great, location is convenient to midtown, and the staff was great.
Google, August 2026, rated 5/5 by this guest
charming unique rooms definitely not spacious but well thought out the bathrooms are small but comfortable staff are uniformly friendly and helpful and it most of all doesn't feel all that much like a hotel but like a funky little apartment in Manhattan and we would stay there again
Google, August 2026, rated 5/5 by this guest
Poor service and mediocre hotel
Booking network, August 2026, rated 3/10 by this guest
Cleanliness8111Strength
Sweet staff, regular cleaning, spacious rooms, great location (next to food carts, convenience shop, $3 coffees, 5th ave!)
Booking network, August 2026, rated 10/10 by this guest
The rooms were spacious and clean.
Google, August 2026, rated 5/5 by this guest
The carpets could have been a tad bit cleaner, but I'm knit picking here.
Booking network, June 2026, rated 8/10 by this guest
Room size527Strength
Our room was spacious and comfortable.
Booking network, May 2026, rated 10/10 by this guest
Beautiful accommodations, friendly staff, great use of space, and fantastic food/drinks at Agency of Record.
Google, August 2026, rated 5/5 by this guest
The rooms are small but beautifully decorated and very clean, and the staff are very friendly.
Google, October 2026, rated 5/5 by this guest
Beds193Strength
Very comfortable bed and pillows.
Booking network, May 2026, rated 9/10 by this guest
Room was spacious, comfortable beds and clean.
Google, September 2026, rated 5/5 by this guest
Bed was not really confortable.
Booking network, May 2026, rated 7/10 by this guest
Views133Mostly good
We had a beautiful view of the Empire State Building from our window.
Booking network, August 2026, rated 10/10 by this guest
No view is better in the city
Booking network, July 2026, rated 9/10 by this guest
Our view was another building’s patio.
Booking network, September 2026, rated 9/10 by this guest
Breakfast72Mostly good
Comfortable beds and room.
Booking network, June 2026, rated 10/10 by this guest
Breakfast is delicious and highly recommended.
Google, September 2026, rated 5/5 by this guest
Food62Mostly good
Drinks at the bar are amazing !
Tripadvisor, July 2026, rated 5/5 by this guest
Great design and cocktails too.
Booking network, May 2026, rated 9/10 by this guest
Quiet at night2711Mostly good
My room is very nice, modern and clean and surprisingly quiet for New York.
Google, July 2026, rated 4/5 by this guest
Location, friendly, comfy bed, relaxed, quiet
Booking network, June 2026, rated 9/10 by this guest
I feel that they should have informed us that there is building work in progress across the street that goes on until midnight.
Booking network, May 2026, rated 4/10 by this guest
Value74Mostly good
Hotel is a fair value for the money though, as everything in New York seems to be overpriced.
Tripadvisor, August 2026, rated 5/5 by this guest
I have paid up to 1k at some places in NYC during peak seasons, they are priced approiately for all the service you get.
Tripadvisor, September 2026, rated 5/5 by this guest
Room condition613Weak spot
Lovely old hotel very close to Grand Central Station.
Tripadvisor, September 2026, rated 5/5 by this guest
Rooms could use a few repairs, but overall a really great hotel.
Google, June 2026, rated 5/5 by this guest
Bathroom very small rooms need updating
Booking network, June 2026, rated 5/10 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,516 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 13 of 294 reviews.
Complaints the hotel left unresolved13 of 2941 in 23 reviews
Then offered talking to the manager, which never happened.
Google, July 2026, rated 1/5 by this guest
I asked to have this fixed and someone came and then no one did anything about it.
Google, September 2026, rated 2/5 by this guest
Unexpected charges and refunds10 of 2941 in 29 reviews
Prepaid, however was charged the full amount, they fixed that issue after going through it TWICE!
Google, September 2026, rated 1/5 by this guest
Also , an email was sent to you guys about the complaint and an explanation of my unauthorized charge , hoping that somebody in this company can actually answer the phone and take ownership !
Google, June 2026, rated 1/5 by this guest
Not as shown or booked8 of 2941 in 37 reviews
The hotel looks a lot nicer in the photos.
Booking network, July 2026, rated 4/10 by this guest
The nightstands were bare and looked nothing like the room presentation in the booking photos.
Booking network, May 2026, rated 1/10 by this guest
Heating and air conditioning8 of 2941 in 37 reviews
The Airconditioning was very weak.
Booking network, July 2026, rated 7/10 by this guest
During my stay at The Renwick, the air conditioning in my room stopped working and was not functioning for an entire night.
Google, June 2026, rated 1/5 by this guest
Problems in the bathroom6 of 2941 in 49 reviews
The shower tub was slow to drain.
Booking network, August 2026, rated 10/10 by this guest
We opted to pay for early check in after a long flight and our shower was broken.
Booking network, May 2026, rated 8/10 by this guest
Serious reports
1 in 294 reviews, most common first. Shown beside the score, never averaged into it.
Bed bugs or bites1 of 294 reviews
My wife had a dozen bed bug bites from their beds.
Booking network, June 2026, rated 2/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
16 of the 60 guest photos we checked show damage or dirt (27%).
Guest photos showing damage or dirt16 of 6027%
Of 60 guest photos, 16 show damage or dirt: peeling paint or cracks in 7, dirty surfaces in 5, stains in 4 and building work in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: bar (2), bathtub (2), private balcony (1).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$313 is a typical night, from 301 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $170Dearest month: Dec 2026, $418
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- luxuryescapes.com$377
- traveluro.com$378
- travelup.com$380
- trivago.deals$381
- Tripadvisor$384
- billabook.com$386
- h-en.reserving.com$405
- Hotels.com$407
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 221 m away by road, about 3 minutes on foot. There are 6 bars or clubs within 200 metres.
- Nearest shop1 min walk91 m by road
- Nearest main road: Park Avenue104 m
- Nearest station3 min walk221 m by road
- The Empire State Building14 min walk1.0 km by road
- Times Square15 min walk1.1 km by road
- Rockefeller Center19 min walk1.4 km by road
- The Brooklyn Bridge6.0 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
10 room types, from 23 to 84 m².
- Gallery King Accessible23 m²Sleeps 2
- Gallery King23 m²Sleeps 2
- Gallery Room, 1 Queen Bed23 m²Sleeps 2
- Gallery Queen23 m²Sleeps 2
- Gallery Two Queens25 m²Sleeps 4
- Gallery Two Queens Accessible25 m²Sleeps 4Balcony in its photos
The other 4 room types
- Gallery Studio Suite32 m²Sleeps 41 super-king bed + 1 Sofa bed
- Gallery King Suite44 m²Sleeps 4
- Superior Suite84 m²Sleeps 41 super-king bed + 1 Sofa bed
- Suite, Balcony (James Renwick)Not statedSleeps 41 Sofa bed + 1 King bedBalcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.6 out of 10. 56% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If room condition matters to you
Here, 13 of the 19 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
294 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 841 most recent reviews from Google, Tripadvisor and the Booking network. 294 of them describe a stay in the last 2 years and are the ones counted here; the rest were 144 older, 141 in other languages and 262 with a score but no words.
- The hotel replied to 194 of its 200 newest Google reviews.
- 48 in every 100 reviews thank a staff member by name.
- 8 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.