Best Western Corona Hotel
3-star hotel · Pimlico, London
- 75% of guest comments are praise
- 82% of guest photos show no damage
How this score is made
- 75% of guest comments are praise. 248 praise, 84 complain. Counts for 60% of the score.
- 82% of guest photos show no damage. 49 of 60 photos. Counts for 40% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $204 a nighttypical for two, before tax · from $99
- 2 min walkto Pimlico station
- 133 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distancePimlico is 151 m away
- Location75 praise · 1 complain
- Staff74 praise · 2 complain
- Beds9 praise · 0 complain
Against
- On a main road: Belgrave Road20 m from the building
- Guest photos show wear and dirt11 of the 60 photos guests took, and 0 of the hotel's 23
- Room size30 complain · 4 praise
- Room conditioncomplaints falling: 15.2 in 100 a year ago, 7.4 now16 complain · 1 praise
- Heating and air conditioningcomplaints falling: 15.2 in 100 a year ago, 9.3 now17 of 133 guests
What guests reported
What guests say
133 reviews from the last 2 years. Most praised: location (75 guests). Weakest: room size, where 30 of the 34 who mention it complain.
Beds90Strength
The beds are very comfortable.
Google, October 2024, rated 5/5 by this guest
Small but OK rooms and good beds.
Google, October 2025, rated 4/5 by this guest
Location751Strength
Great location and a good standard hotel.
Google, May 2026, rated 4/5 by this guest
Prime location, friendly and professional staff.
Tripadvisor, August 2026, rated 4/5 by this guest
From Essex/East London it’s not the easiest place to get to.
Google, December 2025, rated 2/5 by this guest
Staff742Strength
I must say that the location is truly excellent, as is all the staff at the reception, clean rooms, and a kettle ready for tea and coffee always well stocked.
Tripadvisor, May 2026, rated 4/5 by this guest
The road is lovely and the staff are friendly.
Google, June 2026, rated 1/5 by this guest
Terrible....obscene rooms, indifferent and annoyed staff and terrible food...to be avoided.
Google, October 2025, rated 1/5 by this guest
Cleanlinesscomplaints rising: 3.8 in 100 a year ago, 9.3 now398Mostly good
The family room is large, comfortable, well-equipped, and cleaned daily.
Google, June 2026, rated 5/5 by this guest
Rooms are bit small, but they are very good equiped and clean.
Google, November 2025, rated 5/5 by this guest
My carpet also had a lot of stains on it.
Google, October 2025, rated 1/5 by this guest
Value104Mostly good
A great centrally located hotel and very reasonably priced.
Google, September 2026, rated 5/5 by this guest
hotel was great for what we paid.
Booking network, July 2025, rated 6/10 by this guest
Location is his for underground , staff is very helpful however for a hotel is overpriced
Google, September 2025, rated 2/5 by this guest
Breakfastcomplaints rising: 3.8 in 100 a year ago, 9.3 now188Mostly good
Very good location, good heating, full breakfast.
Tripadvisor, January 2025, rated 5/5 by this guest
The breakfast is delicious and varied.
Google, March 2025, rated 4/5 by this guest
Weak points: I found the breakfast quite expensive.
Google, February 2025, rated 4/5 by this guest
Quiet at night1815Split
Lots of noise from the road, reception and other guests.
Google, December 2025, rated 2/5 by this guest
Very friendly service, spectacular breakfast, excellent location, decent room, very clean, only noisy due to the wooden floors and mezzanine; everything can be improved.
Google, November 2025, rated 4/5 by this guest
At 8.30 on the Saturday morning the cleaners started cleaning the rooms on the floor whilst talking loudly to each other from one end of the corridor to the other.
Tripadvisor, December 2025, rated 2/5 by this guest
Room size430Weak spot
The attitude of the staff compensated for the small room we had.
Google, June 2026, rated 4/5 by this guest
The family room was a little on the small side for 2 adults and a teen but not so small that it effected our holiday.
Google, August 2026, rated 4/5 by this guest
The rooms are a little small but have everything you need.
Google, March 2026, rated 5/5 by this guest
Room conditioncomplaints falling: 15.2 in 100 a year ago, 7.4 now116Weak spot
Look elsewhere- rooms tired and shabby - 2 star at very best - walls paper thin - worst hotel stayed in for many a decade !!!
Google, October 2025, rated 1/5 by this guest
The rooms are TINY, old and definitely need some updating!
Booking network, September 2025, rated 8/10 by this guest
The hotel is old and not renovated.
Google, May 2025, rated 1/5 by this guest
Too few mentions to judge: food and views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 765 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 17 of 133 reviews.
Heating and air conditioningcomplaints falling: 15.2 in 100 a year ago, 9.3 now17 of 1331 in 8 reviews
30 degree hot BUT NO Airconditioner
Tripadvisor, June 2026, rated 1/5 by this guest
Only note is there is NO AIR CONDITIONING at this hotel
Google, August 2025, rated 5/5 by this guest
Problems in the bathroom9 of 1331 in 15 reviews
The only issue was the sink that was kinda clogged.
Google, September 2026, rated 4/5 by this guest
Inside the shower, several fixtures were rusty, and the hot water tap did not seem to function properly.
Google, February 2026, rated 3/5 by this guest
Feeling unsafe5 of 1331 in 27 reviews
The hotel also doesn't feel secure - there's no locked doors at all until you reach your room, so anyone can just stroll in.
Tripadvisor, July 2026, rated 2/5 by this guest
And when I came back, I found that one of my luggages was opened with TSA key, which I don’t have the key.
Google, February 2025, rated 1/5 by this guest
Complaints the hotel left unresolved4 of 1331 in 33 reviews
Unfortunately the tv didnt work properly, staff came to look at it but couldnt sort it and there were no maintenance staff available, offered another room but that tv was the same so just had to make do.
Booking network, December 2024, rated 8/10 by this guest
Unexpected charges and refunds3 of 1331 in 44 reviews
They refused to provide a refund.
Google, February 2026, rated 1/5 by this guest
Imagine my surprise when at checkout, I was told I owed 3 breakfasts.
Tripadvisor, November 2025, rated 2/5 by this guest
Serious reports
5 in 133 reviews, most common first. Shown beside the score, never averaged into it.
Something stolen2 of 133 reviews
On Saturday, September 13, 2025, while sightseeing in London, our room at the Corona Hotel (UK) was robbed of cash and jewelry.
Booking network, September 2025, rated 2/10 by this guest
The next day we went sightseeing and upon our return, we found our room had been burglarized and the entire safe was ripped from the bed stand and taken.
Google, May 2026, rated 1/5 by this guest
A physical hazard2 of 133 reviews
I reported the incident at the reception asap and they offered us another room promptly.
Tripadvisor, September 2025, rated 3/5 by this guest
Bed bugs or bites1 of 133 reviews
Bed bugs found in found in bed (photos attached).
Google, September 2025, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
11 of the 60 guest photos we checked show damage or dirt (18%).
Guest photos showing damage or dirt11 of 6018%
Of 60 guest photos, 11 show damage or dirt: stains in 4, pests in 2, broken fittings in 2 and mould or damp in 2, and some photos show more than one. Of the hotel's own 23, 0 do.
What it advertises, against the photos
Guests’ photos confirm: restaurant (5).
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$204 is a typical night, from 305 dates checked in the coming year.
Weekends cost 16% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $115Dearest month: Jul 2027, $225
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Vio.com$218
- Super.com$220
- stayforlong.co.uk$236
- Booking.com$273
- Agoda$273
- expedia.co.uk$273
- Trip.com$273
- Hotels.com$273
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Pimlico station is 151 m away by road, about 2 minutes on foot. There are 3 bars or clubs within 200 metres.
- Nearest main road: Belgrave Road20 m
- Nearest station: Pimlico2 min walk151 m by road
- Nearest shop: Nisa Local3 min walk205 m by road
- Buckingham Palace19 min walk1.5 km by road
- Big Ben25 min walk1.9 km by road
- The British Museum4.0 km
- Tower Bridge5.7 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
4 room types.
- Standard Room, 2 Twin Beds, Non SmokingNot statedSleeps 2
- Family Room, Multiple Beds, Non SmokingNot statedSleeps 3
- Standard Room, 1 Double Bed, Non SmokingNot statedSleeps 2
- Standard Room, 1 Twin Bed, Non SmokingNot statedSleeps 1
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Not enough comparable hotels to rank it.
Every review site, out of 100
47 Google reviewers ticked "Quiet", yet 15 guests complain about noise, and Belgrave Road runs 20 m away.
If room condition matters to you
Here, 16 of the 17 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
133 reviews counted · 83 photos checked · updated 12 October 2026
- We collected this hotel's 414 most recent reviews from Google, Tripadvisor and the Booking network. 133 of them describe a stay in the last 2 years and are the ones counted here; the rest were 174 older, 16 in other languages and 91 with a score but no words.
- The hotel replied to 0 of its 200 newest Google reviews.
- 11 in every 100 reviews thank a staff member by name.
- 2 reviews mention a free upgrade, a cake or a gift.
- We looked at 83 photos: the first 23 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.