Club Quarters Hotel London City, London
4-star hotel · City of London, London
Long Weekend score
StrongNo serious reports. in 293 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 78% of London hotels
- 90% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 78% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 90% of guest comments are praise. 619 praise, 72 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $281 a nighttypical for two, before tax · from $149
- 4 min walkto Monument station
- 293 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceMonument is 281 m away
- Location185 praise · 1 complain
- Staff173 praise · 3 complain
- Cleanliness103 praise · 12 complain
- Beds36 praise · 6 complain
Against
- On a main road: Gracechurch Street20 m from the building
- Unexpected charges and refunds12 of 293 guests
What guests reported
What guests say
293 reviews from the last 2 years. Most praised: location (185 guests). Weakest: quiet at night, where 16 of the 34 who mention it complain.
Location1851Strength
Perfect location, great value for money, easy check-in and out process.
Booking network, June 2026, rated 10/10 by this guest
Location, comfortable room, excellent shower.
Booking network, July 2026, rated 10/10 by this guest
Staff1733Strength
Személyzet nagyon kedves, szállás lokációja jó.
Booking network, September 2026, rated 6/10 by this guest
Super friendly staff (shout out Roxane).
Tripadvisor, August 2026, rated 5/5 by this guest
Even simple requests trigger an unnecessary defensive attitude with little real support.
Tripadvisor, September 2026, rated 3/5 by this guest
Cleanliness10312Strength
The hotel room ,the lounge area ,the staff ,housekeeping.Overall it was a perfect honeymoon stay .
Tripadvisor, September 2026, rated 5/5 by this guest
Friendly staff, well located, spotless and comfortable room.
Booking network, August 2026, rated 6/10 by this guest
Biggest issue was cleanliness - hairs in the bathroom and on the carpet.
Tripadvisor, May 2026, rated 1/5 by this guest
Beds366Strength
Beautiful rooms and very comfortable beds.
Tripadvisor, August 2026, rated 5/5 by this guest
I stayed here for a weekend with friends and I have absolutely nothing to complain about, the hotel is well located, the rooms were clean and the bedding was quite decent and comfortable.
Google, June 2026, rated 5/5 by this guest
It was very uncomfortable.
Google, July 2026, rated 4/5 by this guest
Room size5512Mostly good
Very large room with a king-size bed, bedside outlets, and good wifi.
Google, September 2026, rated 5/5 by this guest
The rooms/Flats are very spacious and comfortable.
Google, June 2026, rated 5/5 by this guest
Nice hotel, room/bed a little on the small side
Tripadvisor, April 2026, rated 5/5 by this guest
Value2410Mostly good
Worth to stay, great value for money
Tripadvisor, April 2026, rated 5/5 by this guest
Great hotel, great staff, was worth paying just that little bit more.
Booking network, September 2026, rated 9/10 by this guest
Room did not feel as it expensive as it cost, no water in the room.
Booking network, July 2026, rated 7/10 by this guest
Room condition177Mostly good
The room was new clean and basic.
Booking network, July 2026, rated 9/10 by this guest
For London a fairly spacious room, clean and modern.
Booking network, August 2026, rated 10/10 by this guest
Older style hotel in the room.
Booking network, July 2026, rated 8/10 by this guest
Breakfast85Mostly good
Nice hotel, good breakfast, convenient location.
Booking network, August 2026, rated 10/10 by this guest
Typical English, sufficient and also varied.
Tripadvisor, May 2026, rated 5/5 by this guest
Continental bfast choice was poor.
Booking network, May 2026, rated 10/10 by this guest
Quiet at night1816Split
The constant noise from some ventilation system, it wouldn’t stop.
Booking network, July 2026, rated 3/10 by this guest
View from the room was a bit dark, unfortunately it was underneath the pub so we could hear them recycling the glass bottles
Booking network, September 2026, rated 9/10 by this guest
Only one slight thing I noticed when awake was noise from corridor and doors closing to other rooms.
Booking network, July 2026, rated 8/10 by this guest
Too few mentions to judge: views and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,518 Google ratings
Problems guests raised
Raised most: unexpected charges and refunds, in 12 of 293 reviews.
Unexpected charges and refunds12 of 2931 in 24 reviews
This hotel charges you more than the actual room rate for your deposit (£308) and then proceeds to keep it for over a week after the stay (and still counting).
Tripadvisor, May 2026, rated 1/5 by this guest
Decent-ish hotel, however what annoys me is I paid via booking.com the full amount in advance (£258) but on arrival they charge me another £308 deposit.
Google, May 2026, rated 1/5 by this guest
Complaints the hotel left unresolved11 of 2931 in 27 reviews
Refused to move me from a leaking room
Tripadvisor, October 2026, rated 1/5 by this guest
I requested a fridge they said they would advise me but I did not hear back from staff
Booking network, July 2026, rated 8/10 by this guest
Problems in the bathroom11 of 2931 in 27 reviews
Shower was clean but not too powerful.
Booking network, August 2026, rated 7/10 by this guest
Some damp patches above the skirting on the bedroom wall opposite the shower, shower on/off knob not fastened properly so prone to coming loose and falling off
Booking network, August 2026, rated 9/10 by this guest
Building work during the stay7 of 2931 in 42 reviews
The noise from the building work very early in the morning
Booking network, September 2026, rated 9/10 by this guest
The street is undergoing a lot of construction, so it can be a bit noisy during the day, but nothing major (and the hotel has nothing to do with it anyways).
Booking network, August 2026, rated 10/10 by this guest
Something broken in the room6 of 2931 in 49 reviews
The shower was faulty and flooded the bathroom.
Google, June 2026, rated 5/5 by this guest
Wi-Fi5 of 2931 in 59 reviews
Only one weakness, wifi is very poor
Tripadvisor, May 2026, rated 5/5 by this guest
The internet wasn't the best as it lagged a lot and disconnected often, the self check in process could be improved.
Booking network, July 2026, rated 8/10 by this guest
Serious reports
None found in 293 reviews.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
What it advertises, against the photos
Guests’ photos confirm: bar (3).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$281 is a typical night, from 303 dates checked in the coming year.
Weekends cost 12% less than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $201Dearest month: Jun 2027, $376
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$239
- Vio.com$240
- deals.goseek.com$240
- deals.etrip.net$240
- Booking.com$289
- hotelprive.net$297
- billabook.com$301
- kayak.co.uk$305
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Monument station is 281 m away by road, about 4 minutes on foot. There are 22 bars or clubs within 200 metres.
- Nearest main road: Gracechurch Street20 m
- Nearest shop: Amazon Fresh1 min walk58 m by road
- Nearest station: Monument4 min walk281 m by road
- Tower Bridge20 min walk1.5 km by road
- The British Museum3.2 km
- Big Ben3.7 km
- Buckingham Palace4.8 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
10 room types, from 19 to 33 m².
- Club Room19 m²Sleeps 21 Queen bed
- Standard King Room21 m²Sleeps 2
- Room, 1 Queen Bed (Renovated)21 m²Sleeps 2
- Standard Queen Room21 m²Sleeps 2
- Mobility Accessible Standard Room21 m²Sleeps 21 Queen bed
- Superior Room, Kitchenette26 m²Sleeps 31 Queen Bed
The other 4 room types
- Superior Queen Room26 m²Sleeps 3
- Superior Twin Room26 m²Sleeps 3
- Suite, Kitchenette (One Room)33 m²Sleeps 41 Queen Bed
- One-Bedroom Suite with Kitchenette33 m²Sleeps 4
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9 out of 10. 78% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
35 Google reviewers ticked "Quiet", yet 16 guests complain about noise, and Gracechurch Street runs 20 m away.
If quiet at night matters to you
Here, 16 of the 34 guests who mention quiet at night complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
293 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 855 most recent reviews from Google, Tripadvisor and the Booking network. 293 of them describe a stay in the last 2 years and are the ones counted here; the rest were 73 older, 104 in other languages, 381 with a score but no words and 4 about the restaurant rather than a stay.
- The hotel replied to 151 of its 200 newest Google reviews.
- 22 in every 100 reviews thank a staff member by name.
- 9 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.