Kaya Great Northern Hotel, London
5-star hotel · London, London
Long Weekend score
Strong2 serious reports in 290 reviews: a physical hazard (2)
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 70% of London hotels
- 85% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 70% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 85% of guest comments are praise. 571 praise, 97 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $315 a nighttypical for two, before tax · from $204
- 1 min walkto King's Cross St Pancras Underground Station
- 290 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceKing's Cross St Pancras Underground Station is 90 m away
- Location204 praise · 2 complain
- Staff128 praise · 13 complain
- Cleanliness56 praise · 2 complain
- Quiet at night48 praise · 5 complain
Against
- On a main road: Pancras Road22 m from the building
- Room size30 complain · 18 praise
- Value18 complain · 15 praise
- Problems in the bathroom14 of 290 guests
What guests reported
What guests say
290 reviews from the last 2 years. Most praised: location (204 guests). Weakest: room size, where 30 of the 48 who mention it complain.
Location2042Strength
The location between St Pancras and King’s Cross train station was a perfect location as we had train travel from both of them.
Booking network, September 2026, rated 9/10 by this guest
Hotel is right in the Kings Cross station, so easy to get to and great as a hub.
Booking network, May 2026, rated 9/10 by this guest
Cleanliness562Strength
I really like this hotel, very clean, nice decor and a fantastic location right next to King’s Cross
Booking network, April 2026, rated 9/10 by this guest
Compact functional well presented room clean and tidy with helpful pantry at the end of the corridor.
Booking network, April 2026, rated 7/10 by this guest
Staff12813Strength
The staff was very kind and helpful.
Booking network, March 2026, rated 10/10 by this guest
Decent size breakfast that's filling and comfy rooms with friendly staff.
Booking network, September 2026, rated 9/10 by this guest
The receptionist when we checked in needs some communication and welcoming skills
Booking network, August 2026, rated 8/10 by this guest
Quiet at night485Strength
The rooms are also unbelievably well soundproofed and there is vitality no noise from outside.
Booking network, March 2026, rated 10/10 by this guest
The rooms are comfortable and quiet, the breakfast is delicious, the service is attentive, and the design is stylish.
Google, June 2026, rated 5/5 by this guest
It was quite noisy during the night but not the hotels fault it’s central London in summer!
Booking network, June 2026, rated 8/10 by this guest
Food283Strength
The restaurant was top-notch and the room well appointed.
Booking network, September 2026, rated 9/10 by this guest
Great rooms Great food highly recommend
Google, March 2026, rated 5/5 by this guest
The dinner was mediocre, fries were inedible.
Booking network, March 2026, rated 6/10 by this guest
Breakfast4410Mostly good
Every aspect of our visit was exceptional from the service to the quality of ingredients in our breakfast…..oh and the room was delight.
Booking network, March 2026, rated 10/10 by this guest
Wide choice of breakfast.
Booking network, April 2026, rated 10/10 by this guest
Breakfast quite expensive.
Booking network, August 2026, rated 9/10 by this guest
Room condition93Mostly good
Rooms beautifully renovated
Booking network, May 2026, rated 9/10 by this guest
Interrior felt like it was a new hotel or newly renovated.
Booking network, June 2026, rated 8/10 by this guest
It was an old building that is beautifully restored.
Booking network, June 2026, rated 10/10 by this guest
Beds2111Mostly good
The room was very clean, the bed was comfortable, and it was impressively quiet despite the busy surroundings.
Booking network, April 2026, rated 8/10 by this guest
The bed and pillows were so comfortable.
Booking network, August 2026, rated 9/10 by this guest
The mattress was extremely firm.
Booking network, August 2026, rated 8/10 by this guest
Value1518Split
Very over priced for what they provide.
Booking network, August 2026, rated 6/10 by this guest
Room rate seemed pricey for size and amenities
Booking network, May 2026, rated 9/10 by this guest
Lovely hotel, but very pricey!
Booking network, August 2026, rated 10/10 by this guest
Room size1830Weak spot
Room was quite small for two persons sharing.
Booking network, September 2026, rated 7/10 by this guest
I was expecting an Edwardian room but got a small attic room that was no more special than any other hotel.
Booking network, February 2026, rated 6/10 by this guest
Room was a little small so could only climb into the bed from one side, meaning getting out in the middle of the night was a struggle without waking the other person.
Booking network, August 2026, rated 9/10 by this guest
Too few mentions to judge: views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,160 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 14 of 290 reviews.
Problems in the bathroom14 of 2901 in 21 reviews
There was no privacy with the toilet/shower room.Its located right next to your bed with a glass partition door.
Booking network, August 2026, rated 8/10 by this guest
The shower- it wasn't strong enough
Booking network, April 2026, rated 8/10 by this guest
Heating and air conditioning8 of 2901 in 36 reviews
The only negative for us was that we stayed during hot temperatures and the air conditioning in the room was quite weak.
Booking network, July 2026, rated 9/10 by this guest
It was really warm but aircon didnt work properly, probs needs a service.
Booking network, September 2026, rated 7/10 by this guest
Complaints the hotel left unresolved6 of 2901 in 48 reviews
A package delivered to the hotel has gone missing, and despite multiple attempts to reach out via email, I have received no response.
Google, February 2026, rated 1/5 by this guest
Despite multiple requests instead of shampoo the team kept bringing shower gel.
Booking network, July 2026, rated 2/10 by this guest
Something broken in the room6 of 2901 in 48 reviews
Slight issue with the television.
Booking network, June 2026, rated 8/10 by this guest
Sounds pedantic but for the cost of the stay i would expect the coffee machine to function in my room.
Booking network, July 2026, rated 8/10 by this guest
Expensive food and drinks6 of 2901 in 48 reviews
No draught beer however and bottles are over £7 making it around £15 a pint.....
Google, March 2026, rated 4/5 by this guest
Breakfast was a little pricey but delicious!
Booking network, January 2026, rated 10/10 by this guest
Unexpected charges and refunds5 of 2901 in 58 reviews
Very expensive - VAT of 20% a shock.
Booking network, August 2026, rated 7/10 by this guest
Annoying to pay a day rate for just 16 hrs.
Booking network, August 2026, rated 8/10 by this guest
Serious reports
2 in 290 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard2 of 290 reviews
The result: a sink at knee height, no proper shower but a simple showerhead in the middle of the bathroom, and exposed emergency wires everywhere.
Google, April 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
What it advertises, against the photos
Guests’ photos confirm: restaurant (3), bar (5).
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$315 is a typical night, from 142 dates checked in the coming year.
Weekends cost 11% less than weekdays
A typical night, month by month
Cheapest month: Feb 2027, $254Dearest month: Nov 2026, $352
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$318
- stayforlong.co.uk$324
- trivago.deals$332
- qantas.com$347
- amimir.com$352
- bluepillow.co.uk$369
- Trip.com$373
- suitestayclub.com$379
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
King's Cross St Pancras Underground Station is 90 m away by road, about 1 minute on foot. There are 8 bars or clubs within 200 metres.
- Nearest main road: Pancras Road22 m
- Nearest station: King's Cross St Pancras Underground Station1 min walk90 m by road
- Nearest shop: M&S Food2 min walk125 m by road
- The British Museum25 min walk1.9 km by road
- Big Ben4.0 km
- Buckingham Palace4.6 km
- Tower Bridge5.2 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
10 room types, from 14 to 22 m².
- Couchette, Guest room, 1 Double14 m²Sleeps 2
- Room, 1 Double Bed16 m²Sleeps 2
- Edwardian Double Room - High Floor17 m²Sleeps 2
- Room, 1 Queen Bed17 m²Sleeps 2
- Room, 1 Queen Bed17 m²Sleeps 2
- Queen Room - Edwardian/High Floor17 m²Sleeps 2
The other 4 room types
- Large Queen Room - Heritage20 m²Sleeps 2
- Room, 1 Queen Bed21 m²Sleeps 2Bathtub
- Room, 1 King Bed21 m²Sleeps 2
- Victorian, Larger Guest room, 1 King22 m²Sleeps 3Bathtub in its photos
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.8 out of 10. 70% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
13 Google reviewers ticked "Quiet", yet 5 guests complain about noise, and Pancras Road runs 22 m away.
If room size matters to you
Here, 30 of the 48 guests who mention room size complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
290 reviews counted · 100 photos checked · updated 12 October 2026
- We collected this hotel's 874 most recent reviews from Google, Tripadvisor and the Booking network. 290 of them describe a stay in the last 2 years and are the ones counted here; the rest were 184 older, 51 in other languages, 340 with a score but no words and 9 about the restaurant rather than a stay.
- The hotel replied to 172 of its 200 newest Google reviews.
- 1 in every 100 reviews thank a staff member by name.
- 12 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.