Crestfield Hotel
2-star hotel · London, London
Long Weekend score
MixedNo serious reports. in 300 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 38% of London hotels
- 81% of guest comments are praise
- 98% of guest photos show no damage
How this score is made
- Rated higher than 38% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 81% of guest comments are praise. 613 praise, 141 complain. Counts for 30% of the score.
- 98% of guest photos show no damage. 59 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $145 a nighttypical for two, before tax · from $93
- 2 min walkto the nearest station
- 300 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 131 m away
- Location235 praise · 1 complain
- Staff142 praise · 4 complain
- Cleanliness125 praise · 1 complain
- Value51 praise · 5 complain
Against
- Room size81 complain · 5 praise
- Heating and air conditioning38 of 300 guests
- The lift28 of 300 guests
- Room condition11 complain · 4 praise
- Hard for less mobile guests12 of 300 guests
What guests reported
What guests say
300 reviews from the last 2 years. Most praised: location (235 guests). Weakest: room size, where 81 of the 86 who mention it complain.
Location2351Strength
On the cheaper end of the market, but the reception, room, WiFi and location were excellent
Booking network, June 2026, rated 9/10 by this guest
Staff friendly and efficient; good location for Kings Cross and St Pancras stations.
Booking network, August 2026, rated 8/10 by this guest
Cleanliness1251Strength
The room is a bit small but comfortable and clean.
Google, May 2026, rated 5/5 by this guest
Really clean room and friendly staff with the added bonus of free luggage storage after check out.....🙂
Booking network, August 2026, rated 10/10 by this guest
Staff1424Strength
Staff very friendly and helpful.
Booking network, July 2026, rated 6/10 by this guest
Staff were friendly and courteous.
Google, July 2026, rated 5/5 by this guest
It's like they didn't give a shit.
Booking network, May 2026, rated 7/10 by this guest
Value515Strength
It’s super well located and a good quality/price ratio, I’d stay there again.
Google, August 2026, rated 5/5 by this guest
Good value and convenient to trains
Booking network, August 2026, rated 9/10 by this guest
Not again, as too expensive for what was provided being a very small room.
Booking network, September 2026, rated 7/10 by this guest
Beds177Mostly good
V clean, beds v comfy and staff are really helpful.
Booking network, August 2026, rated 7/10 by this guest
Nice and close to Kings X, room was lovely, modern and bed was super comfy.
Booking network, June 2026, rated 9/10 by this guest
The bed was also uncomfortable.
Booking network, August 2026, rated 5/10 by this guest
Quiet at night3431Split
Very small bedroom and bathroom, and you could hear everything from adjoining rooms.
Booking network, June 2026, rated 7/10 by this guest
As it faced the courtyard I could hear people talking from my room.
Booking network, August 2026, rated 8/10 by this guest
No aircon and the room was cooking, there were noisy guests who weren't told to keep it down in the courtyard right by our room and near the office, the bed was very uncomfortable.
Booking network, August 2026, rated 6/10 by this guest
Room condition411Weak spot
Nothing to dislike, but some of the decor and furnishings are a bit worn.
Booking network, September 2026, rated 8/10 by this guest
The hotel needs to come into the 21st Century.
Booking network, August 2026, rated 10/10 by this guest
The decor is more than a little tired but the hotel is still a good place to stay in Central London.
Booking network, September 2026, rated 8/10 by this guest
Room size581Weak spot
The room was quite small, with limited storage space.
Booking network, August 2026, rated 8/10 by this guest
Partner could not get out of bed on one side.
Booking network, August 2026, rated 6/10 by this guest
The room was a little small but it was fine for our stay.
Booking network, July 2026, rated 7/10 by this guest
Too few mentions to judge: views, breakfast and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 958 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 38 of 300 reviews.
Heating and air conditioning38 of 3001 in 8 reviews
No air con and London very hot at the moment, but there was a very good fan in the room which did help.
Booking network, July 2026, rated 10/10 by this guest
The only negative was the heat of the room, it was really warm but that’s because it was a heatwave during our stay, once we turned on the fan in the room then it was fine
Booking network, June 2026, rated 9/10 by this guest
The lift28 of 3001 in 11 reviews
The fact we had to go to the bottom floor and there was no lift.
Booking network, July 2026, rated 7/10 by this guest
No lift but again the staff were extremely helpful with our cases
Booking network, May 2026, rated 10/10 by this guest
Hard for less mobile guests12 of 3001 in 25 reviews
No elevator,narrow stairs
Booking network, June 2026, rated 6/10 by this guest
There's no lift, and depending on your floor you'll be climbing quite a few stairs.
Booking network, August 2026, rated 6/10 by this guest
Feeling unsafe5 of 3001 in 60 reviews
Security lapse, room keys passed over very readily.
Booking network, August 2026, rated 7/10 by this guest
Ground floor room - noisy and felt unsafe with windows open.
Booking network, August 2026, rated 8/10 by this guest
Problems in the bathroom4 of 3001 in 75 reviews
There was an unpleasant smell in the bathroom.
Booking network, September 2026, rated 9/10 by this guest
Unpleasant surroundings4 of 3001 in 75 reviews
Not the property’s fault but there are some dodgy people around there.
Booking network, July 2026, rated 8/10 by this guest
The people doing drugs on the street outside.
Booking network, June 2026, rated 8/10 by this guest
Serious reports
None found in 300 reviews.
Photos, checked
1 of the 60 guest photos we checked show damage or dirt (2%).
Guests’ photos confirm: bar (1).
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$145 is a typical night, from 287 dates checked in the coming year.
Weekends cost 14% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $124Dearest month: Nov 2026, $176
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 131 m away by road, about 2 minutes on foot. There are 10 bars or clubs within 200 metres.
- Nearest main road: Euston Road78 m
- Nearest station2 min walk131 m by road
- Nearest shop: Morrisons Daily2 min walk168 m by road
- The British Museum23 min walk1.7 km by road
- Big Ben3.9 km
- Buckingham Palace4.5 km
- Tower Bridge4.9 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
6 room types, from 7 to 16 m².
- Single Room7 m²Sleeps 1
- Superior Single Room9 m²Sleeps 1
- Double Room11 m²Sleeps 2
- Twin Room12 m²Sleeps 2
- Triple Room12 m²Sleeps 31 Twin bed + 1 Double bed
- Quadruple Room16 m²Sleeps 42 Twin bed + 1 Double bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8 out of 10. 38% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
50 Google reviewers ticked "Quiet", yet 31 guests complain about noise, and Euston Road runs 78 m away.
If room size matters to you
Here, 81 of the 86 guests who mention room size complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
300 reviews counted · 100 photos checked · updated 12 October 2026
- We collected this hotel's 894 most recent reviews from Google, Tripadvisor and the Booking network. 300 of them describe a stay in the last 2 years and are the ones counted here; the rest were 174 older, 162 in other languages and 258 with a score but no words.
- The hotel replied to 0 of its 200 newest Google reviews.
- 0 in every 100 reviews thank a staff member by name.
- 2 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.