Mornington London Kensington, BW Premier Collection by Best Western
4-star hotel · Earl's Court, London
Long Weekend score
Mixed1 serious report in 296 reviews: someone fell ill
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 42% of London hotels
- 78% of guest comments are praise
- 97% of guest photos show no damage
How this score is made
- Rated higher than 42% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 78% of guest comments are praise. 697 praise, 196 complain. Counts for 30% of the score.
- 97% of guest photos show no damage. 58 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $156 a nighttypical for two, before tax · from $106
- 28 min walkto Earl's Court station
- 296 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceEarl's Court is 2.1 km away
- Location208 praise · 2 complain
- Staff176 praise · 12 complain
- Breakfast95 praise · 10 complain
- Cleanliness90 praise · 13 complain
Against
- Room size110 complain · 11 praise
- Heating and air conditioning50 of 296 guests
- Value20 complain · 16 praise
- Something broken in the room20 of 296 guests
- Problems in the bathroom18 of 296 guests
What guests reported
What guests say
296 reviews from the last 2 years. Most praised: location (208 guests). Weakest: room size, where 110 of the 121 who mention it complain.
Location2082Strength
Fantastic stay at Mornington Hotel, friendly staff, comfortable rooms, and a perfect central location.
Booking network, May 2026, rated 9/10 by this guest
Great location, very friendly staff.
Booking network, July 2026, rated 8/10 by this guest
Staff17612Strength
Also would like to register my congrats to employee Daniela, she was so nice and friendly, greeting us daily with a large smile and a warm “good morning”.
Google, August 2026, rated 5/5 by this guest
Staff very helpful and friendly
Booking network, July 2026, rated 9/10 by this guest
Poor customer service , staff were not friendly on initial check in but after a few days they smiled.
Booking network, August 2026, rated 3/10 by this guest
Beds404Strength
Good location close to Earls Court tube and comfortable bed
Booking network, July 2026, rated 8/10 by this guest
Bed was so comfortable and the aircon was a bonus
Booking network, July 2026, rated 8/10 by this guest
Pull out bed for 3rd adult v uncomfortable.
Booking network, July 2026, rated 6/10 by this guest
Breakfast9510Strength
Staff was very nice, rooms was lovely, easy place to get around, breakfast was great.
Booking network, August 2026, rated 10/10 by this guest
The location a couple of minutes walk from Earls Court underground, the spacious and comfortable lounge, wonderful welcome and 24/7 reception staff, excellent breakfast with great service, comfortable stylish rooms.
Booking network, September 2026, rated 10/10 by this guest
Breakfast in the morning was very busy, I waited for around 20mins and when it looked like the wait was likely going to be an hour or so, I decided I couldn't wait any longer.
Booking network, May 2026, rated 7/10 by this guest
Cleanliness9013Strength
Great location, friendly staff and super clean
Booking network, July 2026, rated 8/10 by this guest
The accommodation is really lovely and clean and the staff are so friendly.
Tripadvisor, May 2026, rated 5/5 by this guest
Carpet in room not cleaned during entire stay it seemed.
Booking network, September 2026, rated 8/10 by this guest
Room condition234Strength
The location is great, the hotel is modern and comfortable.
Booking network, September 2026, rated 8/10 by this guest
Smart, modern and well appointed and very close to Earls Court Station.
Booking network, June 2026, rated 8/10 by this guest
Due to the age of the building, there's an issue with sound insulation, you automatically start your day with the sound of doors slamming in the hallway, or you hear noise from the neighboring room's shower inside your own room.
Google, July 2026, rated 4/5 by this guest
Quiet at night3821Mostly good
The location is perfect, close to a underground station and very quiet for London.
Booking network, July 2026, rated 8/10 by this guest
Nice, quiet hotel and neighborhood (apart from a small bump from the ventilation, which one could quickly abstract from).
Tripadvisor, May 2026, rated 5/5 by this guest
The noise from the restaurant was pretty constant, especially in the early hours of the morning (breakfast service).
Booking network, August 2026, rated 7/10 by this guest
Value1620Split
The price for the room was not justified.
Tripadvisor, May 2026, rated 3/5 by this guest
Great location, but expensive for what you get.
Booking network, June 2026, rated 5/10 by this guest
Not a good value for money.
Booking network, September 2026, rated 6/10 by this guest
Room size11110Weak spot
Size of the room and bathroom was a bit small.
Booking network, July 2026, rated 8/10 by this guest
Rooms were nice but small
Booking network, May 2026, rated 7/10 by this guest
Our room was tiny, it smelled a bit odd, no cups or glasses, no water and leaking iron.
Booking network, July 2026, rated 6/10 by this guest
Too few mentions to judge: views and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 850 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 50 of 296 reviews.
Heating and air conditioning50 of 2961 in 6 reviews
I had booked a very small room which was extremely hot due to the weather
Booking network, July 2026, rated 9/10 by this guest
Peak summer, 30 degrees+ and put in a box room on the third floor with no air con.
Booking network, August 2026, rated 4/10 by this guest
Something broken in the room20 of 2961 in 15 reviews
don’t stay here, everything was broken the room was tiny and SO expensive and they sounded an alarm at night the cleaning was so bad.
Google, September 2026, rated 2/5 by this guest
The air conditioner failed and the room was stifling.
Booking network, June 2026, rated 6/10 by this guest
Problems in the bathroom18 of 2961 in 16 reviews
Bathrooms a little small with our shower not draining quickly so floor was wet a few times.
Booking network, July 2026, rated 7/10 by this guest
The hotel room had no AC that was working, the bathroom was horrible and very small with a leak through the shower which made the whole floor wet.
Booking network, July 2026, rated 4/10 by this guest
The lift16 of 2961 in 18 reviews
Elevator has been a problem, very slow and once it was out of service- also so small not possible to carry bags at once.
Booking network, July 2026, rated 6/10 by this guest
Elevator juddery, slow and tiny.
Booking network, July 2026, rated 3/10 by this guest
Not as shown or booked13 of 2961 in 23 reviews
Room did not have safe despite advert.
Booking network, June 2026, rated 8/10 by this guest
Rooms on website not representative of what is assigned at time of check in.
Booking network, June 2026, rated 5/10 by this guest
A booking not honoured12 of 2961 in 25 reviews
They did move my room mid stay but not ideal
Booking network, July 2026, rated 7/10 by this guest
I booked a single but was moved to a double as the air con wasn't working.
Booking network, July 2026, rated 9/10 by this guest
Serious reports
1 in 296 reviews, most common first. Shown beside the score, never averaged into it.
Someone fell ill1 of 296 reviews
Extremely hot inside the rooms during summer, I really got sick and suffocated staying inside the rooms.
Booking network, July 2026, rated 7/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
2 of the 60 guest photos we checked show damage or dirt (3%).
Guests’ photos confirm: restaurant (1), bar (1), private balcony (4).
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$156 is a typical night, from 307 dates checked in the coming year.
Weekends cost 30% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $116Dearest month: Dec 2026, $210
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$205
- Vio.com$219
- deals.goseek.com$219
- deals.etrip.net$219
- trivago.deals$221
- stayforlong.co.uk$224
- evendo.com$227
- catchit.com$241
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Earl's Court station is 2.1 km away by road, about 28 minutes on foot. There are 3 bars or clubs within 200 metres.
- Nearest shop: M&S Simply Food1 min walk103 m by road
- Nearest main road: Earl's Court Road131 m
- Nearest station: Earl's Court28 min walk2.1 km by road
- Buckingham Palace5.1 km
- Big Ben6.4 km
- The British Museum7.1 km
- Tower Bridge10.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
10 room types, from 9 to 40 m².
- Single Room9 m²Sleeps 1
- Economy Double Room11 m²Sleeps 2
- Executive Double Room14 m²Sleeps 2
- Superior Twin Room14 m²Sleeps 2
- Executive Room, 2 Twin Beds, Non Smoking14 m²Sleeps 2
- Executive Room, 1 Queen Bed, Non Smoking14 m²Sleeps 3
The other 4 room types
- Family Room (3 Adults)15 m²Sleeps 31 Twin bed + 1 Double bed
- Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)17 m²Sleeps 3
- Executive Suite22 m²Sleeps 21 super-king bedBalcony
- Deluxe Family Suite40 m²Sleeps 42 Queen bedBalcony in its photos
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.1 out of 10. 42% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
57 Google reviewers ticked "Quiet", yet 21 guests complain about noise.
If room size matters to you
Here, 110 of the 121 guests who mention room size complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
296 reviews counted · 100 photos checked · updated 12 October 2026
- We collected this hotel's 872 most recent reviews from Google, Tripadvisor and the Booking network. 296 of them describe a stay in the last 2 years and are the ones counted here; the rest were 166 older, 136 in other languages and 274 with a score but no words.
- The hotel replied to 70 of its 200 newest Google reviews.
- 3 in every 100 reviews thank a staff member by name.
- 6 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.