Notting Hill Gate Hotel
3-star hotel · London, London
Long Weekend score
Weak3 serious reports in 225 reviews: a physical hazard (3)
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 12% of London hotels
- 70% of guest comments are praise
- 53% of guest photos show no damage
How this score is made
- Rated higher than 12% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 70% of guest comments are praise. 343 praise, 147 complain. Counts for 30% of the score.
- 53% of guest photos show no damage. 27 of 51 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $209 a nighttypical for two, before tax · from $78
- 4 min walkto Notting Hill Gate station
- 225 guest reviewsfrom the last 2 years
- 51 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceNotting Hill Gate is 268 m away
- Location136 praise · 0 complain
- Staff106 praise · 7 complain
Against
- On a main road: Notting Hill Gate52 m from the building
- Guest photos show wear and dirt24 of the 51 photos guests took, and 1 of the hotel's 25
- Room sizecomplaints rising: 16.1 in 100 a year ago, 23.7 now49 complain · 2 praise
- Room conditioncomplaints rising: 7.1 in 100 a year ago, 11.8 now24 complain · 3 praise
- Quiet at nightcomplaints rising: 0.0 in 100 a year ago, 10.7 now18 complain · 8 praise
What guests reported
What guests say
225 reviews from the last 2 years. Most praised: location (136 guests). Weakest: room size, where 49 of the 51 who mention it complain.
Location1360Strength
The staff was super friendly and the location was superb for access to the underground station and just 30 minutes to Westminister.
Booking network, September 2026, rated 8/10 by this guest
The location was perfect and the staff was super helpful , kind .
Booking network, March 2026, rated 7/10 by this guest
Staffcomplaints rising: 0.0 in 100 a year ago, 4.1 now1067Strength
Excellent location is number one, good value for money, and friendly staff.
Booking network, November 2025, rated 9/10 by this guest
the location and the staff is nice.
Booking network, September 2026, rated 9/10 by this guest
The guy never offered me anything else what's so ever.
Booking network, June 2026, rated 1/10 by this guest
Cleanlinesscomplaints rising: 3.6 in 100 a year ago, 12.4 now5223Mostly good
They change sheets and towels every day: clean.
Google, June 2026, rated 3/5 by this guest
For that price it was really good 😊 and clean especially for London!
Booking network, April 2026, rated 9/10 by this guest
My room was located down a filthy staircase that was lined with rat traps in a basement.
Booking network, July 2026, rated 3/10 by this guest
Value2714Mostly good
Great location and very good price!
Booking network, August 2026, rated 9/10 by this guest
The location is amazing, great value for money and lovely staff with a 24 hour reception
Booking network, June 2026, rated 10/10 by this guest
Overall I wouldn't recommend this to anyone .for the same money there are much better choices to stay
Google, May 2026, rated 1/5 by this guest
Bedscomplaints rising: 3.6 in 100 a year ago, 5.9 now912Split
Double beds are just too narrow to comfortably fit two people.
Booking network, January 2026, rated 7/10 by this guest
Bed was extremely uncomfortable, it could not fit 2 people comfortably (we are small humans) and it felt like it was not flat
Booking network, May 2026, rated 7/10 by this guest
The beds could be a bit more comfortable.
Booking network, March 2026, rated 9/10 by this guest
Quiet at nightcomplaints rising: 0.0 in 100 a year ago, 10.7 now818Weak spot
Noisy (lots of movement/activity during the early hours).
Booking network, June 2026, rated 6/10 by this guest
The sound insulation is very poor but we were unlucky with the next door guests staying up the entire night.
Booking network, April 2026, rated 8/10 by this guest
The room is awful, there's no soundproofing, and you can hear the people in the surrounding rooms talking.
Google, December 2025, rated 2/5 by this guest
Room conditioncomplaints rising: 7.1 in 100 a year ago, 11.8 now324Weak spot
You get what you pay for, fr the price it was well below other Hotel’s, bit tired, but was clean
Booking network, December 2025, rated 5/10 by this guest
Everything is rather old.
Booking network, February 2026, rated 7/10 by this guest
Slightly dated in parts but functional
Booking network, June 2026, rated 7/10 by this guest
Room sizecomplaints rising: 16.1 in 100 a year ago, 23.7 now249Weak spot
The rooms are small but clean.
Google, May 2026, rated 4/5 by this guest
Trochę ciasno w pokoju ( jest to kamienica)- Jeśli ktoś potrzebuje siedzieć długo w pokoju to trochę ciężko, ale jeśli do noclegu, bo rusza w ciągu dnia na miasto- tak jak my, to miejsce idealne.
Booking network, January 2026, rated 9/10 by this guest
Typical London complaints, small room lots of stairs.
Booking network, March 2026, rated 10/10 by this guest
Too few mentions to judge: views, breakfast and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 809 Google ratings
Problems guests raised
Raised most: the lift, in 31 of 225 reviews.
The liftcomplaints rising: 10.7 in 100 a year ago, 14.8 now31 of 2251 in 7 reviews
We were on the third floor but it was good exercise, lol & the staff were very helpful!
Booking network, September 2026, rated 10/10 by this guest
No elevator but definitely did not make a massive difference
Booking network, November 2025, rated 10/10 by this guest
Something broken in the room15 of 2251 in 15 reviews
smelly sheets, smelly aircon, bad lighting which was too bright, plug sockets coming off walls, no lifts, nothing good to talk about
Booking network, October 2025, rated 2/10 by this guest
Hotel couldn't provide functional curtains to cover window so couldn't stay, waiting refund.
Booking network, December 2025, rated 1/10 by this guest
Problems in the bathroomcomplaints rising: 1.8 in 100 a year ago, 7.7 now14 of 2251 in 16 reviews
I wanted to take a shower one day and the hot water wasn’t running at all.
Booking network, November 2025, rated 5/10 by this guest
Tiny bathroom and a shower that leaks.
Google, January 2026, rated 1/5 by this guest
Not as shown or booked12 of 2251 in 19 reviews
Very congested rooms, not shown real rooms in images
Booking network, December 2025, rated 5/10 by this guest
From the photos, the room looks large, but it's not.
Google, January 2026, rated 1/5 by this guest
Heating and air conditioningcomplaints rising: 1.8 in 100 a year ago, 6.5 now12 of 2251 in 19 reviews
Even with a fan running all night, it's impossible to sleep.
Google, July 2026, rated 2/5 by this guest
There are no ACs in the rooms except for a selected few on the 4th floor.
Google, September 2026, rated 1/5 by this guest
Complaints the hotel left unresolvedcomplaints rising: 1.8 in 100 a year ago, 5.9 now11 of 2251 in 20 reviews
When I asked to change rooms because of the mouse, they refused.
Google, December 2025, rated 1/5 by this guest
The recepcionist first told us that that never happened before, but we saw at least 7 mouse traps on the stairways and halls.
Booking network, March 2026, rated 5/10 by this guest
Serious reports
3 in 225 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard3 of 225 reviews
We walked up to the room to notice pest boxes all the way up the stairs leading to the rooms we got to the room which the door was hard open when we got into the room the curtains were falling down so couldnt be closed window would not lock shut beds were like camp beds then tiles were broken in…
Google, February 2026, rated 1/5 by this guest
In the hallway there was multiple boxes either side so not much of a gap if there was an emergency and had to leave!
Google, September 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
24 of the 51 guest photos we checked show damage or dirt (47%).
Guest photos showing damage or dirt24 of 5147%
Of 51 guest photos, 24 show damage or dirt: stains in 10, peeling paint or cracks in 10, dirty surfaces in 3 and mould or damp in 2, and some photos show more than one. Of the hotel's own 25, 1 do.
What it advertises, against the photos
The hotel says it has no swimming pool, gym or hot tub.
Price, place and rooms
Price
$209 is a typical night, from 220 dates checked in the coming year.
Weekends cost 34% less than weekdays
A typical night, month by month
Cheapest month: Nov 2026, $208Dearest month: Feb 2027, $212
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Notting Hill Gate station is 268 m away by road, about 4 minutes on foot. There are 4 bars or clubs within 200 metres.
- Nearest main road: Notting Hill Gate52 m
- Nearest shop: London Souvenir & Supermarket1 min walk88 m by road
- Nearest station: Notting Hill Gate4 min walk268 m by road
- Buckingham Palace4.3 km
- The British Museum5.0 km
- Big Ben5.4 km
- Tower Bridge9.2 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
6 room types.
- Triple RoomNot statedSleeps 31 Twin bed + 1 Double bed
- Small Single RoomNot statedSleeps 1
- Double or Twin RoomNot statedSleeps 3
- Quadruple RoomNot statedSleeps 42 Double bed
- Family RoomNot statedSleeps 51 Twin bed + 2 Double bed
- Double RoomNot statedSleeps 2
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 6.9 out of 10. Only 12% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
17 Google reviewers ticked "Quiet", yet 18 guests complain about noise, and Notting Hill Gate runs 52 m away.
If room size matters to you
Here, 49 of the 51 guests who mention room size complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
225 reviews counted · 76 photos checked · updated 12 October 2026
- We collected this hotel's 800 most recent reviews from Google, Tripadvisor and the Booking network. 225 of them describe a stay in the last 2 years and are the ones counted here; the rest were 215 in other languages and 360 with a score but no words.
- The hotel replied to 0 of its 200 newest Google reviews.
- 3 in every 100 reviews thank a staff member by name.
- 2 reviews mention a free upgrade, a cake or a gift.
- We looked at 76 photos: 25 of the hotel's own and 51 from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.