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The W14 Kensington Hotel

3-star hotel · London, London

Long Weekend score

Mixed

No serious reports. in 300 reviews

Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.

  • Rated higher than 38% of London hotels
  • 84% of guest comments are praise
  • 80% of guest photos show no damage
How this score is made
  • Rated higher than 38% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
  • 84% of guest comments are praise. 695 praise, 134 complain. Counts for 30% of the score.
  • 80% of guest photos show no damage. 48 of 60 photos. Counts for 20% of the score.
  • Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
  • $224 a nighttypical for two, before tax · from $108
  • 5 min walkto Barons Court station
  • 300 guest reviewsfrom the last 2 years
  • 60 guest photostheirs, not the hotel's
The W14 Kensington Hotel$224 a typical night
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At a glance

For

  • A station within walking distanceBarons Court is 409 m away
  • Staff182 praise · 3 complain
  • Location181 praise · 4 complain
  • Value75 praise · 4 complain
  • Beds53 praise · 4 complain

Against

  • Guest photos show wear and dirt12 of the 60 photos guests took, and 0 of the hotel's 40
  • Room size43 complain · 11 praise
  • Room condition24 complain · 14 praise
  • Problems in the bathroom26 of 300 guests
  • Something broken in the room25 of 300 guests

What guests reported

What guests say

300 reviews from the last 2 years. Most praised: staff (182 guests). Weakest: room size, where 43 of the 54 who mention it complain.

Staff1823Strength

It has everything you need, the staff is attentive, the beds are comfortable, and the shower is pleasant.

Google, May 2026, rated 4/5 by this guest

Close to shops and short walk to underground; staff was available 24hrs and friendly.

Booking network, July 2026, rated 8/10 by this guest

No lift so if you have a lot of luggage you have to climb up to 3 flights of stairs and the staff dont offer to help.

Booking network, June 2026, rated 7/10 by this guest
Location1814Strength

Great location and very walkable to two diff train stations and lots of food options!

Booking network, July 2026, rated 8/10 by this guest

Well appointed hotel in an excellent location for Queens Tennis.

Booking network, June 2026, rated 8/10 by this guest

Måske lidt for langt væk fra centrum af London.

Booking network, August 2026, rated 9/10 by this guest
Value754Strength

Brilliant hotel at a great price for this part of London.

Booking network, September 2026, rated 10/10 by this guest

The price was amazingly fair.

Google, September 2026, rated 4/5 by this guest

A little pricey for the size of room and location.

Booking network, August 2026, rated 8/10 by this guest
Beds534Strength

Comfortable beds and cosy rooms at a reasonable price.

Booking network, September 2026, rated 10/10 by this guest

Rooms with comfortable bed and amazing shower.

Google, September 2026, rated 5/5 by this guest

An option of a fluffy pillow, mine were a bit flat.

Booking network, September 2026, rated 10/10 by this guest
Cleanliness10224Mostly good

Very clean rooms and good use of space.

Booking network, September 2026, rated 9/10 by this guest

Good hotel, the room was clean and for a city like London it was sufficiently spacious.

Booking network, August 2026, rated 8/10 by this guest

The curtains had dirty spots and holes in them.

Booking network, July 2026, rated 7/10 by this guest
Quiet at night5821Mostly good

Quiet residential neighborhood with restaurants and cafes.

Google, May 2026, rated 5/5 by this guest

A nice hotel on a quiet residential street with very polite staff.

Google, September 2026, rated 5/5 by this guest

My room was directly behind reception it was a little noisy early in the morning like someone was cleaning or moving things around.

Booking network, August 2026, rated 10/10 by this guest
Breakfast197Mostly good

Price was very good, option of brekafast which was good and served in a nice room.

Booking network, September 2026, rated 10/10 by this guest

The continental buffet breakfast £7:50 per person was fantastic, cereals, fruit salad, yoghurt, fresh fruit, cheese, meats, toast and drinks.

Booking network, June 2026, rated 10/10 by this guest

Breakfast we were a bit late but not much of a selection

Booking network, August 2026, rated 9/10 by this guest
Room condition1424Weak spot

The room probably needs to be freshened up a bit, in terms of paint and spackle.

Booking network, August 2026, rated 9/10 by this guest

Bathrooms are perfectly fine but could use a remodel, as could the carpets throughout the hotel

Booking network, August 2026, rated 7/10 by this guest

The room was clean but you could see it was poorly maintained.

Booking network, August 2026, rated 7/10 by this guest
Room size1143Weak spot

The room was very small, and one of the curtains was hanging off the rail.

Booking network, August 2026, rated 8/10 by this guest

Small rooms that you can’t move in.

Booking network, July 2026, rated 4/10 by this guest

If you plan to spend a lot of time in your room the facilities are basic and the rooms small.

Booking network, July 2026, rated 8/10 by this guest

Too few mentions to judge: views and food.

Who stays, and their score out of 10

Solo travellers8.2304 reviews
Couples8.1193 reviews
Families8.1114 reviews
Friends8.478 reviews
Business trips8.818 reviews

From every review of the last two years that gives a score and says who travelled, including those with no words.

All 1,330 Google ratings

5 stars49%
4 stars31%
3 stars11%
2 stars4%
1 star5%

Problems guests raised

Raised most: problems in the bathroom, in 26 of 300 reviews.

Problems in the bathroom26 of 3001 in 12 reviews

The shower didn't drain very well and not enough towels.

Booking network, September 2026, rated 8/10 by this guest

I had 2 rooms and non of the doors of the bathroom were functional.

Booking network, June 2026, rated 7/10 by this guest
Something broken in the room25 of 3001 in 12 reviews

TV didn't work, no cleaning of rooms.

Booking network, August 2026, rated 8/10 by this guest

TV wasn't really working properly the connection was weak but I haven't really used it, so it didn't bother me.

Booking network, June 2026, rated 10/10 by this guest
The lift22 of 3001 in 14 reviews

There’s no lift, one cannot control the aircon in the room but the staff need to do it from the reception.

Booking network, July 2026, rated 7/10 by this guest

The biggest drawback is that there's no elevator 🤣

Google, September 2026, rated 5/5 by this guest
Mould or damp7 of 3001 in 43 reviews

The carpets and paintwork are looking a little tired and the room was a little damp smelling, but for the price and location, it's actually fine.

Booking network, July 2026, rated 10/10 by this guest
Heating and air conditioning7 of 3001 in 43 reviews

Only complaint, it was so muggy and hot in the room, and the air conditioning either wasn't working or very low power.

Booking network, June 2026, rated 8/10 by this guest

Air conditioning gave up working half way through the night and I couldn’t get it back on

Booking network, July 2026, rated 8/10 by this guest
Wi-Fi7 of 3001 in 43 reviews

Staff was nice but having WiFi issues is 2026 is unacceptable

Booking network, July 2026, rated 5/10 by this guest

Minor wifi problems, not the coziest place ever.

Booking network, July 2026, rated 7/10 by this guest

Serious reports

None found in 300 reviews.

Someone fell illNone found
Bed bugs or bitesNone found
Something stolenNone found
Harassment or discriminationNone found
A physical hazardNone found

Photos, checked

12 of the 60 guest photos we checked show damage or dirt (20%).

Guest photos showing damage or dirt12 of 6020%

Of 60 guest photos, 12 show damage or dirt: peeling paint or cracks in 6, stains in 5, dirty surfaces in 2 and building work in 1, and some photos show more than one. Of the hotel's own 40, 0 do.

The hotel says it has no swimming pool, spa or gym.

Price, place and rooms

Price

$224 is a typical night, from 303 dates checked in the coming year.

$224Typical night
$108Cheapest night
$599Dearest night

Weekends cost 47% more than weekdays

A typical night, month by month

Cheapest month: Jan 2027, $155Dearest month: Jun 2027, $325

Prices on booking sites, the day we checked

What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.

  • bluepillow.co.uk$204
  • h-en.reserving.com$205
  • Booking.com$206
  • Agoda$206
  • Priceline$206

Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.

Nearby

Barons Court station is 409 m away by road, about 5 minutes on foot.

  1. Nearest main road: Talgarth Road119 m
  2. Nearest station: Barons Court5 min walk409 m by road
  3. Nearest shop: London Souks6 min walk414 m by road
  4. Buckingham Palace5.8 km
  5. Big Ben7.1 km
  6. The British Museum7.6 km
  7. Tower Bridge11.1 km

The lines are 5, 10 and 15 minutes on foot.

Bars and clubs right outside, within 200 m0
Places to eat within a 5 minute walk40

Distances follow the streets, not straight lines.

Rooms

6 room types, from 3 to 7 m².

  • Petite Single Room with Private Bathroom3 m²Sleeps 1Bathtub
  • Single Room with Private Bathroom6 m²Sleeps 1Bathtub
  • Triple Room with Private Bathroom7 m²Sleeps 31 Twin bed + 1 Double bedBathtub
  • Double Room with Private Bathroom7 m²Sleeps 2Bathtub
  • Large Double Room7 m²Sleeps 2
  • Twin Room with Private Bathroom7 m²Sleeps 2Bathtub

From the hotel's own room descriptions, checked against each room's photos.

How it compares

How it ranks

Guests who booked rate it 8 out of 10. 38% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.

Every review site, out of 100

Google824.1 of 5 · 1,330 reviews
Tripadvisor804 of 5 · 1,965 reviews
Booking sites, guests who stayed808 of 10 · 2,831 reviews

53 Google reviewers ticked "Quiet", yet 21 guests complain about noise.

If room size matters to you

Here, 43 of the 54 guests who mention room size complain. These nearby hotels do better on it.

Hilton London BanksideLondon · scored 92 out of 100 · $354 a night313StrengthThe Lalit LondonLondon · scored 90 out of 100 · $303 a night377Mostly goodThe Standard, LondonLondon · scored 89 out of 100 · $375 a night149Mostly good

More hotels in London

The nearest first, with our score for each.

Hilton London OlympiaLondon · $182 a typical night47 · WeakNotting Hill Gate HotelLondon · $209 a typical night38 · WeakConrad London St. JamesLondon · $509 a typical night92 · StrongRadisson Blu Hotel, London Mercer StreetLondon · $506 a typical night86 · StrongLondon Marriott Hotel County HallLondon · $570 a typical night82 · Strong

All hotels in London

How we know

300 reviews counted · 100 photos checked · updated 10 October 2026
  • We collected this hotel's 892 most recent reviews from Google, Tripadvisor and the Booking network. 300 of them describe a stay in the last 2 years and are the ones counted here; the rest were 173 older, 100 in other languages and 319 with a score but no words.
  • The hotel replied to 1 of its 200 newest Google reviews.
  • 2 in every 100 reviews thank a staff member by name.
  • 3 reviews mention a free upgrade, a cake or a gift.
  • We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
  • Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.
The W14 Kensington Hotel1 of 5
Two single beds with dark runners and striped white bedding sit against a dark wood headboard in a bedroom with striped carpet.
Two single beds with dark runners and striped white bedding sit against a dark wood headboard in a bedroom with striped carpet.
A made double bed with white linen, grey cushions and a patterned cushion against a dark upholstered headboard, flanked by wall lamps and bedside tables.
A made double bed with white linen, grey cushions and a patterned cushion against a dark upholstered headboard, flanked by wall lamps and bedside tables.
A modern bathroom with dark tiled walls, a semi-recessed white sink, folded towels on a shelf, and a glass-walled walk-in shower.
A modern bathroom with dark tiled walls, a semi-recessed white sink, folded towels on a shelf, and a glass-walled walk-in shower.
White painted townhouse facade with black hanging W signs, a black front door numbered 16-22, and a plaque reading The W Kensington beside the steps.
White painted townhouse facade with black hanging W signs, a black front door numbered 16-22, and a plaque reading The W Kensington beside the steps.
A rear courtyard with timber decking and gravel, an external staircase with metal railings, and a clad single-storey extension with glazed doors.
A rear courtyard with timber decking and gravel, an external staircase with metal railings, and a clad single-storey extension with glazed doors.

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