Radisson Blu Hotel, London South Kensington
4-star hotel · South Kensington, London
Long Weekend score
WeakNo serious reports. in 293 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 19% of London hotels
- 65% of guest comments are praise
- 78% of guest photos show no damage
How this score is made
- Rated higher than 19% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 65% of guest comments are praise. 498 praise, 270 complain. Counts for 30% of the score.
- 78% of guest photos show no damage. 47 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $228 a nighttypical for two, before tax · from $155
- 3 min walkto Gloucester Road station
- 293 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceGloucester Road is 240 m away
- Location178 praise · 1 complain
- Food20 praise · 1 complain
Against
- On a main road: Cromwell Road25 m from the building
- Guest photos show wear and dirt13 of the 60 photos guests took, and 0 of the hotel's 40
- Room condition85 complain · 1 praise
- Room size41 complain · 11 praise
- Quiet at night26 complain · 11 praise
What guests reported
What guests say
293 reviews from the last 2 years. Most praised: location (178 guests). Weakest: room condition, where 85 of the 86 who mention it complain.
Location1781Strength
This is a nice hotel in a very good location, next to V&A and close to High Street Kensington.
Booking network, July 2026, rated 9/10 by this guest
Highly recommend for staff, breakfast & location!
Tripadvisor, June 2026, rated 5/5 by this guest
Location to far away from Center of London, rooms very outdated, dirty, overpriced and isn’t a 4 stars hotel so anyone that is planning to book this place honestly avoid to book here and better to go to premier inn
Booking network, July 2026, rated 2/10 by this guest
Food201Strength
The restaurant was a very good option for dinner.
Booking network, September 2026, rated 6/10 by this guest
Excellent stay, professional service at the front desk and nice cocktails.
Tripadvisor, September 2026, rated 5/5 by this guest
Staff14125Mostly good
Nice breakfast buffet and friendly staff.
Booking network, August 2026, rated 8/10 by this guest
Stayed alone but free upgrade to a single.
Tripadvisor, June 2026, rated 5/5 by this guest
The reception area is like a train station waiting room, the cleanliness leaves much to be desired (dirty carpet), the bathroom is tiny, the elevator is too small, and the service is lacking.
Google, June 2026, rated 1/5 by this guest
Breakfast5621Mostly good
Breakfast included fresh fruit, nuts, interesting bread.
Booking network, September 2026, rated 9/10 by this guest
Excellent reception staff , breakfast was delightful, excellent poached eggs !
Booking network, September 2026, rated 9/10 by this guest
The breakfast is a buffet with very few choices and if you need something, get ready to wait 15-20 minutes (or more) and repeat every 10 minutes your order because people forget it.
Google, June 2026, rated 1/5 by this guest
Beds3213Mostly good
My complimentary beer appreciated, the bed was very comfortable and the breakfast very good.
Booking network, June 2026, rated 7/10 by this guest
I also enjoyed the comfort of the bed.
Booking network, June 2026, rated 7/10 by this guest
Only tiny thing is the pillows were soft they might as well not have been there.
Booking network, July 2026, rated 9/10 by this guest
Cleanliness4032Split
The cleaner left a sponge and an empty cup in the bathroom
Booking network, June 2026, rated 4/10 by this guest
Poor - rooms are in need of a major renovation and deep clean.
Tripadvisor, July 2026, rated 2/5 by this guest
Bed sheets are dirty the furniture is old .
Google, September 2026, rated 1/5 by this guest
Quiet at night1126Weak spot
Noise from window as couldn't shut it fully.
Booking network, July 2026, rated 3/10 by this guest
Single glazed windows in the bedroom made it noisey as we were by the road.
Booking network, June 2026, rated 8/10 by this guest
Unfriendly staff and terribly noisy rooms, it was not possible to sleep.
Booking network, August 2026, rated 1/10 by this guest
Value825Weak spot
Tired rooms, small bed and costs more than other h
Booking network, June 2026, rated 7/10 by this guest
The staff and location are really good but rooms can be old and poorly set up and not worth the price charged.
Google, October 2026, rated 3/5 by this guest
The rooms are nice and it is very well priced.
Booking network, August 2026, rated 10/10 by this guest
Room size1141Weak spot
The room was a little dated and small but better than most equivalent London Hotels
Booking network, September 2026, rated 8/10 by this guest
I don't like the size of the room and the bathroom, no space for Luggage, no clothes hunger, could not open the windows for ventilation (since i do not want the AC)
Booking network, June 2026, rated 8/10 by this guest
We were upgraded to ‘deluxe’ but room was still very small & smelled.
Booking network, July 2026, rated 7/10 by this guest
Room condition185Weak spot
The decor is tired and is in need of a revamp.
Booking network, July 2026, rated 8/10 by this guest
The carpets were very worn and need replacing.
Booking network, August 2026, rated 6/10 by this guest
The room really needed a refurb
Booking network, June 2026, rated 4/10 by this guest
Too few mentions to judge: views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,796 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 32 of 293 reviews.
Heating and air conditioning32 of 2931 in 9 reviews
Listed as room had air con, it didn’t it had a fan that doubled as a heater as despite being on maximum the room never got below 27 degrees made is impossible to sleep.
Booking network, June 2026, rated 6/10 by this guest
We had the AC on full blast and the room was still very hot.
Booking network, September 2026, rated 6/10 by this guest
Something broken in the room23 of 2931 in 13 reviews
Very old and tired and a bit grim and the curtains falling down,
Tripadvisor, August 2026, rated 3/5 by this guest
Room looked tired in places, surfaces dusty, ceiling lighting had fallen out ceiling.
Booking network, August 2026, rated 6/10 by this guest
The lift19 of 2931 in 15 reviews
The main reasons: totally handicapped-unfrendly, no free access to the hotel for wheelchair users, narrow corridors, only one, but small functionig lift, 'an upgade for VIP customer' just above the air-con machinery.
Google, July 2026, rated 3/5 by this guest
Hotel a bit tired, trek to lift to get to our room, lift very crackly and slow, room was absolutely roasting when we got there
Booking network, September 2026, rated 6/10 by this guest
Not as shown or booked16 of 2931 in 18 reviews
Rooms are in a poor state and do not reflect website so misleading.
Google, July 2026, rated 2/5 by this guest
We booked a premium room, but there were no windows except for a dormer window near the ceiling, which did not let any light in.
Booking network, June 2026, rated 7/10 by this guest
Complaints the hotel left unresolved15 of 2931 in 20 reviews
Air con in public rooms too cold - had a cold breakfast and staff did nothing about it when I complained
Booking network, June 2026, rated 6/10 by this guest
Despite informing the hotel, they delayed changing our room until around 2:00 AM.
Google, June 2026, rated 1/5 by this guest
A booking not honoured13 of 2931 in 23 reviews
I booked through Booking.com and paid, but upon arrival at the hotel they informed me that there were no rooms available, even though the booking was confirmed and the cost was paid.
Tripadvisor, September 2026, rated 1/5 by this guest
Check in was into a v small room and then they moved us and said wrong check in had happened.
Google, September 2026, rated 4/5 by this guest
Serious reports
None found in 293 reviews.
Photos, checked
13 of the 60 guest photos we checked show damage or dirt (22%).
Guest photos showing damage or dirt13 of 6022%
Of 60 guest photos, 13 show damage or dirt: broken fittings in 5, stains in 3, dirty surfaces in 3 and pests in 2, and some photos show more than one. Of the hotel's own 40, 0 do.
Guests’ photos confirm: restaurant (4), bar (10), bathtub (3).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$228 is a typical night, from 301 dates checked in the coming year.
Weekends cost 12% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $165Dearest month: Jun 2027, $274
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$237
- Agoda$296
- Trip.com$296
- Vio.com$296
- closesthotel.com$296
- h-en.reserving.com$296
- catchit.com$296
- amimir.com$296
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Gloucester Road station is 240 m away by road, about 3 minutes on foot. There are 4 bars or clubs within 200 metres.
- Nearest main road: Cromwell Road25 m
- Nearest shop: Tesco Express2 min walk155 m by road
- Nearest station: Gloucester Road3 min walk240 m by road
- Buckingham Palace3.4 km
- Big Ben4.6 km
- The British Museum5.4 km
- Tower Bridge8.6 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
11 room types, from 9 to 39 m².
- Single Room9 m²Sleeps 1Bathtub in its photos
- Superior Single Room12 m²Sleeps 1Bathtub in its photos
- Standard Room19 m²Sleeps 22 Twin bed + 1 Double bedBathtub in its photos
- Premium Room24 m²Sleeps 21 super-king bedBathtub in its photos
- Deluxe Room24 m²Sleeps 21 super-king bed
- Family Room (2 Adults + 2 Children)30 m²Sleeps 41 super-king bed + 1 Sofa bedBathtub in its photos
The other 5 room types
- Family Room30 m²Sleeps 41 King bed
- Junior Suite39 m²Sleeps 21 super-king bed
- Standard Double RoomNot statedSleeps 3
- Standard King RoomNot statedSleeps 2
- Standard Twin RoomNot statedSleeps 2
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 7.3 out of 10. Only 19% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
21 Google reviewers ticked "Quiet", yet 26 guests complain about noise, and Cromwell Road runs 25 m away.
Tripadvisor rates it 80 out of 100 and Booking network rates it 73. Booking network only takes reviews from people who booked and stayed, while Tripadvisor takes them from anyone.
If room condition matters to you
Here, 85 of the 86 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
293 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 888 most recent reviews from Google, Tripadvisor and the Booking network. 293 of them describe a stay in the last 2 years and are the ones counted here; the rest were 247 older, 52 in other languages, 292 with a score but no words and 4 about the restaurant rather than a stay.
- The hotel replied to 200 of its 200 newest Google reviews.
- 10 in every 100 reviews thank a staff member by name.
- 14 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.