The Tower Hotel, by Thistle
4-star hotel · St Katharine's & Wapping, London
Long Weekend score
MixedNo serious reports. in 295 reviews
Guests rate nearly every hotel highly: half the hotels in London are rated 8.2 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 38% of London hotels
- 70% of guest comments are praise
- 83% of guest photos show no damage
How this score is made
- Rated higher than 38% of London hotels. Compared with 5,640 hotels in London. Counts for 50% of the score.
- 70% of guest comments are praise. 585 praise, 249 complain. Counts for 30% of the score.
- 83% of guest photos show no damage. 50 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $189 a nighttypical for two, before tax · from $115
- 3 min walkto Tower Bridge
- 295 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 3 min walk to Tower Bridge234 m by road
- A station within walking distanceTower Hill is 493 m away
- Tower Bridge view24 guest photos show it
- Water view14 guest photos show it
- Location193 praise · 1 complain
Against
- On a main road: Tower Bridge Approach34 m from the building
- Guest photos show wear and dirt10 of the 60 photos guests took, and 0 of the hotel's 40
- Room condition96 complain · 7 praise
- Cleanliness47 complain · 39 praise
- Value23 complain · 13 praise
What guests reported
What guests say
295 reviews from the last 2 years. Most praised: location (193 guests). Weakest: room condition, where 96 of the 103 who mention it complain.
Location1931Strength
Perfect London location next to Tower Bridge and easy walking distance from Tower Hill underground station.
Tripadvisor, September 2026, rated 5/5 by this guest
The location is amazing!!!
Google, September 2026, rated 5/5 by this guest
Wonderful stay, I bit difficult to drive to but that’s just London
Booking network, September 2026, rated 10/10 by this guest
Views1105Strength
Absolutely loved that our room looked right into the Tower Bridge
Booking network, September 2026, rated 8/10 by this guest
Loved the view it was fabulous, all staff very helpful especially the concierge.
Booking network, September 2026, rated 10/10 by this guest
If you land a room lacking a view then not so good.
Google, October 2026, rated 5/5 by this guest
Staff11721Mostly good
Helpful staff, friendly and accommodating.
Tripadvisor, October 2026, rated 5/5 by this guest
Great location And the concierge team was outstanding helping out.
Booking network, September 2026, rated 7/10 by this guest
The front desk never picked up the phone, so we had to go downstairs to the concierge.
Google, October 2026, rated 1/5 by this guest
Food185Mostly good
Food and drinks plenty to choice from
Booking network, September 2026, rated 10/10 by this guest
Check In Team superb, restaurants very good and staff all friendly, food pricey but good quality.
Tripadvisor, September 2026, rated 4/5 by this guest
it was good , dont order the serloin it chewy, but hotel were lovey, bottle in room for anniversary and an upgrade, so recommend.
Google, September 2026, rated 5/5 by this guest
Breakfast4112Mostly good
The food at breakfast was very good but on our 2nd morning the crowds were very large despite going during the quiet time and the staff seemed overwhelmed.
Google, September 2026, rated 3/5 by this guest
Breakfast was hassle free and run well by staff with a good choice on offer.
Tripadvisor, September 2026, rated 5/5 by this guest
Didn't have breakfast here because it was £25 per person.
Tripadvisor, September 2026, rated 4/5 by this guest
Beds218Mostly good
Not only with much nicer rooms with comfier beds and finally decent water pressure for the showers but also in the service levels and number of staff around the hotel.
Google, September 2026, rated 4/5 by this guest
Lovely stay comfortable bed in a great location, lovely touch of slippers and dressing gown for our stay, all felt very
Booking network, September 2026, rated 10/10 by this guest
Rooms in realy bad shape, horrible bed, broken chair, but good breakfast and great surroundings
Google, September 2026, rated 2/5 by this guest
Room size1615Split
Good base, very cramped & old rooms.
Booking network, September 2026, rated 6/10 by this guest
But buse and tube a short walk.Room small but Fairly well equipped .
Tripadvisor, September 2026, rated 3/5 by this guest
The room was clean, not big.
Tripadvisor, October 2026, rated 4/5 by this guest
Cleanliness3947Split
Mould and dirty grout in the bathroom.
Booking network, September 2026, rated 6/10 by this guest
It's very dated, the rooms, corridors and general hotel areas are dusty and unloved.
Booking network, September 2026, rated 2/10 by this guest
We found pieces of meat on the carpet which wasn't very nice.
Tripadvisor, September 2026, rated 2/5 by this guest
Quiet at night1016Weak spot
Could be a bit noisy outside at night as its next to a tourist location but not too bad
Booking network, September 2026, rated 8/10 by this guest
Beds too firm and could hear renovation going on , in room on floor above ..
Booking network, September 2026, rated 6/10 by this guest
Was rudely awoken to workers drilling the wall in the room next to mine at 8am with no warning.
Booking network, September 2026, rated 5/10 by this guest
Value1323Weak spot
Very Tired rooms at inflated prices
Booking network, September 2026, rated 4/10 by this guest
Nothing room was abit dirty no fridge not worth it
Booking network, September 2026, rated 1/10 by this guest
Dirty old room still being asked a premium price for
Booking network, September 2026, rated 2/10 by this guest
Room condition796Weak spot
Although the décor is a little dated, it is still very reasonably priced for such a fantastic location.
Google, September 2026, rated 5/5 by this guest
Lobby is lovely, but the room we were given should be updated.
Google, September 2026, rated 4/5 by this guest
We stayed here for five nights, and yes, the rooms aren't exactly modern anymore, but the location, especially the view, and the truly attentive and friendly staff are unbeatable.
Google, September 2026, rated 5/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 12,492 Google ratings
Problems guests raised
Raised most: heating and air conditioning, in 26 of 295 reviews.
Heating and air conditioning26 of 2951 in 11 reviews
Aircon waß not adjustable so very cold rooms.
Booking network, September 2026, rated 8/10 by this guest
No aircon and very hot, couldnt open the windows much.
Google, September 2026, rated 3/5 by this guest
Something broken in the room23 of 2951 in 13 reviews
Room very tired broken handles on all drawers and cupboards.
Booking network, September 2026, rated 7/10 by this guest
We had a slight issue with our TV on arrival but this was soon resolved by staff.
Booking network, September 2026, rated 10/10 by this guest
Building work during the stay22 of 2951 in 13 reviews
The rooms are dated though they are currently under "upgrade" construction.
Google, September 2026, rated 4/5 by this guest
Workers banging around doing renovations during the day so very loud
Booking network, September 2026, rated 8/10 by this guest
Complaints the hotel left unresolved19 of 2951 in 16 reviews
Disappointing!, despite us pointing out the filth and subsequently being upgraded to a ‘better’ room, it was no better a
Booking network, September 2026, rated 1/10 by this guest
Remarks on my booking were initially ignored and had to be fixed at the reception.
Google, October 2026, rated 4/5 by this guest
Problems in the bathroom18 of 2951 in 16 reviews
The furniture felt old and dated, the bathroom taps looked worn out, the shower hose was broken, and the bathtub — though clean — was chipped and clearly past its prime.
Booking network, September 2026, rated 10/10 by this guest
The toilet blocked and after being ‘fixed’ it still had a weak flush.
Booking network, September 2026, rated 4/10 by this guest
A booking not honoured14 of 2951 in 21 reviews
I requested a double bed, instead I was given 2 small singles which were very uncomfortable.
Booking network, September 2026, rated 3/10 by this guest
We paid for a double room we got two single beds pushed together not a double bed.
Booking network, September 2026, rated 2/10 by this guest
Serious reports
None found in 295 reviews.
Photos, checked
10 of the 60 guest photos we checked show damage or dirt (17%).
Guest photos showing damage or dirt10 of 6017%
Of 60 guest photos, 10 show damage or dirt: stains in 5, dirty surfaces in 3, building work in 2 and litter or dirty water in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
Guests’ photos confirm: bathtub (5), water view (14), landmark view (24).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$189 is a typical night, from 310 dates checked in the coming year.
Weekends cost 14% more than weekdays
A typical night, month by month
Cheapest month: Feb 2027, $134Dearest month: Sep 2027, $250
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$206
- stayforlong.co.uk$209
- Vio.com$212
- Traveloka$212
- deals.etrip.net$212
- deals.goseek.com$212
- traveluro.com$213
- trivago.deals$214
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Tower Bridge is 234 m away by road, about 3 minutes on foot. There are 2 bars or clubs within 200 metres.
- Nearest main road: Tower Bridge Approach34 m
- Nearest shop: Tesco Express1 min walk52 m by road
- Tower Bridge3 min walk234 m by road
- Nearest station: Tower Hill7 min walk493 m by road
- Big Ben4.3 km
- The British Museum4.4 km
- Buckingham Palace5.5 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
16 room types, from 9 to 24 m².
- Superior Double Room9 m²Sleeps 2
- Standard Sleeper Double Room10 m²Sleeps 2
- Deluxe Double Room15 m²Sleeps 2
- Superior King Room15 m²Sleeps 2
- Executive King Room, with Bridge View15 m²Sleeps 2A view, going by the room's name
- Executive Twin Room, with Bridge View15 m²Sleeps 2A view, going by the room's name
The other 10 room types
- Deluxe Twin Room15 m²Sleeps 2
- Standard Twin Room with Bridge View15 m²Sleeps 3Landmark view
- Standard Double Limited View15 m²Sleeps 3BathtubA view, going by the room's name
- Deluxe Double Room with Bridge View15 m²Sleeps 2BathtubA view, going by the room's name
- Standard Twin Limited View15 m²Sleeps 3BathtubA view, going by the room's name
- Standard Double Room15 m²Sleeps 3
- Standard Twin Room15 m²Sleeps 3
- Standard Double Room with Bridge View15 m²Sleeps 3Landmark view
- Family Room18 m²Sleeps 21 Double bed + 1 Sofa bedBathtub
- Suite24 m²Sleeps 31 Double bedBathtub in its photos
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8 out of 10. 38% of the 5,640 hotels in London are rated lower, and a typical one is rated 8.2.
Every review site, out of 100
If room condition matters to you
Here, 96 of the 103 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in London
The nearest first, with our score for each.
How we know
295 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 874 most recent reviews from Google, Tripadvisor and the Booking network. 295 of them describe a stay in the last 2 years and are the ones counted here; the rest were 204 older, 70 in other languages, 302 with a score but no words and 3 about the restaurant rather than a stay.
- The hotel replied to 197 of its 200 newest Google reviews.
- 4 in every 100 reviews thank a staff member by name.
- 21 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.