Aloft by Marriott Manhattan Downtown - Financial District
4-star hotel · Financial District, New York
Long Weekend score
Mixed1 serious report in 300 reviews: a physical hazard
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 28% of New York hotels
- 77% of guest comments are praise
- 92% of guest photos show no damage
How this score is made
- Rated higher than 28% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 77% of guest comments are praise. 418 praise, 127 complain. Counts for 30% of the score.
- 92% of guest photos show no damage. 55 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $289 a nighttypical for two, before tax · from $119
- 2 min walkto the nearest station
- 300 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 126 m away
- Staff166 praise · 26 complain
- Location121 praise · 1 complain
Against
- Room size29 complain · 8 praise
- Quiet at night22 complain · 21 praise
- Value13 complain · 10 praise
- Building work during the stay25 of 300 guests
- Room condition12 complain · 2 praise
What guests reported
What guests say
300 reviews from the last 2 years. Most praised: staff (166 guests). Weakest: room size, where 29 of the 37 who mention it complain.
Location1211Strength
The location was excellent which was close to all transportation, bus and subway.
Booking network, August 2026, rated 9/10 by this guest
Great neighborhood close to tons of activities, food and shopping!
Tripadvisor, March 2026, rated 5/5 by this guest
Staff16626Strength
The staff is wonderful and so accommodating.
Tripadvisor, March 2026, rated 5/5 by this guest
Everything was clean, comfortable, and the staff was very welcoming.
Tripadvisor, September 2026, rated 5/5 by this guest
Incompetent staff, shower in the room didnt drain and leaked past the shower door and overcharged the room and now its my problem to resolve.
Google, September 2026, rated 1/5 by this guest
Beds123Mostly good
Convenient location, friendly staff, clean room, and very comfortable beds!
Booking network, July 2026, rated 8/10 by this guest
Good room, comfy bed, warm bathroom.
Booking network, July 2026, rated 8/10 by this guest
Decent hotel in a very good location
Booking network, July 2026, rated 8/10 by this guest
Cleanliness7821Mostly good
Room is a little small but nothing out of the usual, clean close to subways which is very important!
Booking network, January 2026, rated 7/10 by this guest
The room is clean and comfortable.
Booking network, April 2026, rated 9/10 by this guest
The windows were very dirty, I bought an additional room with a view of the city, the only view I had was a gray window
Booking network, February 2026, rated 8/10 by this guest
Quiet at night2122Split
The heating system in to room was incredibly loud and kept me awake.
Booking network, March 2026, rated 6/10 by this guest
The heating/ventilation system was so loud it was an issue to be able to sleep.
Booking network, January 2026, rated 8/10 by this guest
It can be a bit noisy in the hallways and the lobby was very dark and gloomy.
Booking network, January 2026, rated 10/10 by this guest
Value1013Split
Overpriced for a dirty building site
Booking network, July 2026, rated 4/10 by this guest
Not at all worth the money they are charging
Booking network, January 2026, rated 2/10 by this guest
eggs ran out 30 mins before breakfast ended, attendant didnt want to make anymore
Booking network, June 2026, rated 7/10 by this guest
Room size829Weak spot
Check in was smooth and while rooms are small, they are fine for a short stay.
Tripadvisor, February 2026, rated 5/5 by this guest
Very little counter space.
Booking network, August 2026, rated 9/10 by this guest
Could of done with a bit more space for clothes/luggage
Booking network, December 2025, rated 8/10 by this guest
Room condition212Weak spot
Nothing I didn’t like, the property is a bit dated, but value for your stay, it matches.
Booking network, March 2026, rated 8/10 by this guest
Hotel is outdated not as nice as the one in Chelsea
Booking network, December 2025, rated 7/10 by this guest
The hotel is very old and somewhat neglected.
Booking network, February 2026, rated 5/10 by this guest
Too few mentions to judge: views, breakfast and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,226 Google ratings
Problems guests raised
Raised most: building work during the stay, in 25 of 300 reviews.
Building work during the stay25 of 3001 in 12 reviews
At the time of booking breakfast was included but when I reached they said due to some construction work breakfast is not included.
Booking network, August 2026, rated 4/10 by this guest
Great experience even with the renovation.
Tripadvisor, November 2025, rated 5/5 by this guest
Problems in the bathroom18 of 3001 in 17 reviews
Not that clean, front desk nonexistent, shower doesn’t drain properly, no noise cancellation through the door.
Google, October 2026, rated 1/5 by this guest
The water kept on either too hot or not hot enough, the toilet broke and the air conditioning not delivering proper cold air
Tripadvisor, August 2026, rated 1/5 by this guest
Complaints the hotel left unresolved16 of 3001 in 19 reviews
I’ve tried contacting them several times and still haven’t received any reply.
Google, December 2025, rated 4/5 by this guest
No call yet and it’s three days since we checked out.
Booking network, April 2026, rated 6/10 by this guest
Heating and air conditioning16 of 3001 in 19 reviews
Room had two problems 1-the heat cycled on for a few minutes then off room was cold at night and didn't maintain even temp.
Google, March 2026, rated 1/5 by this guest
Room could be brighter (dark gray?), and warmer during the cold spell we had.
Booking network, December 2025, rated 8/10 by this guest
Unexpected charges and refunds13 of 3001 in 23 reviews
Extra charge early check-in even og few hours.
Booking network, January 2026, rated 8/10 by this guest
We received $58 bill with a reward stay.
Google, May 2026, rated 1/5 by this guest
Something broken in the room9 of 3001 in 33 reviews
The AC was not working properly but other than that everything was wonderful
Booking network, June 2026, rated 7/10 by this guest
First time in my & the Tv, phone, & AC did not work in the room & they were unable to put us in another room bc it was no rooms left.
Google, April 2026, rated 2/5 by this guest
Serious reports
1 in 300 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard1 of 300 reviews
When we attempted to open the window for fresh air, the entire window detached from its hinges.
Google, January 2026, rated 2/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
5 of the 60 guest photos we checked show damage or dirt (8%).
Guest photos showing damage or dirt5 of 608%
Of 60 guest photos, 5 show damage or dirt: building work in 3, stains in 1, dirty linen in 1 and broken fittings in 1, and some photos show more than one. Of the hotel's own 14, 0 do.
What it advertises, against the photos
Guests’ photos confirm: gym (1), bar (1).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$289 is a typical night, from 290 dates checked in the coming year.
Weekends cost 18% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $150Dearest month: Dec 2026, $397
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Kayak$297
- hotelscombined.com$297
- momondo.com$297
- Expedia$321
- Booking.com$321
- Hotels.com$321
- Priceline$321
- Agoda$321
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 126 m away by road, about 2 minutes on foot. There are 5 bars or clubs within 200 metres.
- Nearest station2 min walk126 m by road
- Nearest shop: 7-Eleven2 min walk136 m by road
- Nearest main road: Brooklyn Bridge278 m
- The Brooklyn Bridge18 min walk1.4 km by road
- The Empire State Building4.9 km
- Times Square5.7 km
- Rockefeller Center6.2 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
7 room types, from 18 to 29 m².
- Guest room, 2 Queen18 m²Sleeps 4
- Guest room, 1 Queen19 m²Sleeps 2
- Guest room, 1 Queen, City view19 m²Sleeps 2A view, going by the room's name
- Guest Room, 1 King20 m²Sleeps 2
- Guest room, 1 King, City view21 m²Sleeps 2A view, going by the room's name
- King Room with City View - Mobility and Hearing Accessible with Roll-in Shower23 m²Sleeps 2A view, going by the room's name
The other 1 room types
- Queen Room with Two Queen Beds - Mobility Accessible with Roll-in Shower29 m²Sleeps 4
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8 out of 10. 28% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
32 Google reviewers ticked "Quiet", yet 22 guests complain about noise.
If room condition matters to you
Here, 12 of the 14 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
300 reviews counted · 74 photos checked · updated 10 October 2026
- We collected this hotel's 816 most recent reviews from Google, Tripadvisor and the Booking network. 300 of them describe a stay in the last 2 years and are the ones counted here; the rest were 132 older, 86 in other languages and 298 with a score but no words.
- The hotel replied to 126 of its 200 newest Google reviews.
- 33 in every 100 reviews thank a staff member by name.
- 16 reviews mention a free upgrade, a cake or a gift.
- We looked at 74 photos: the first 14 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.