The Beekman, A Thompson Hotel, by Hyatt
4-star hotel · Financial District, New York
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 84% of New York hotels
- 69% of guest comments are praise
- 95% of guest photos show no damage
How this score is made
- Rated higher than 84% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 69% of guest comments are praise. 378 praise, 167 complain. Counts for 30% of the score.
- 95% of guest photos show no damage. 57 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $502 a nighttypical for two, before tax · from $404
- 2 min walkto Fulton Street station
- 277 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceFulton Street is 160 m away
- Location63 praise · 0 complain
- Food60 praise · 8 complain
Against
- Quiet at nightcomplaints rising: 11.4 in 100 a year ago, 18.0 now47 complain · 16 praise
- Value17 complain · 3 praise
- Room condition12 complain · 8 praise
- Complaints the hotel left unresolvedcomplaints rising: 4.5 in 100 a year ago, 9.0 now23 of 277 guests
- Unexpected charges and refunds20 of 277 guests
What guests reported
What guests say
277 reviews from the last 2 years. Most praised: staff (152 guests). Weakest: quiet at night, where 47 of the 63 who mention it complain.
Location630Strength
The location can't be beat.
Tripadvisor, May 2026, rated 5/5 by this guest
Great location, comfortable stay.
Booking network, November 2025, rated 10/10 by this guest
Foodcomplaints rising: 0.0 in 100 a year ago, 3.4 now608Strength
Noone really talks about it but I do enjoy the room service.
Google, April 2026, rated 5/5 by this guest
The restaurant food was great, (special shout out to the Somm who guided us to the perfect wine bottle and cheese pairing) and the vibes alone would have been worth the stay.
Google, January 2026, rated 5/5 by this guest
The food, the service time, the lack of service and friendliness by the bar tender in the evening, was so bad.
Tripadvisor, February 2026, rated 3/5 by this guest
Staffcomplaints rising: 4.5 in 100 a year ago, 18.0 now15244Mostly good
Every staff member I encountered was very friendly and helpful.
Google, August 2026, rated 5/5 by this guest
Excellent customer service during your entire stay from the doorman, to the front desk, to the concierge to the restaurant team!
Tripadvisor, January 2026, rated 5/5 by this guest
Staff were unhelpful in response and were poor generally, including telling us lunch / dinner were being served at specific times when in fact they were not serving any food due to NYE.
Tripadvisor, January 2026, rated 1/5 by this guest
Cleanlinesscomplaints rising: 0.0 in 100 a year ago, 4.7 now3411Mostly good
It was so quiet and clean.
Tripadvisor, May 2026, rated 5/5 by this guest
The hotel is elegant and clean, the room was uniquely decorated and just perfect!
Tripadvisor, February 2026, rated 5/5 by this guest
It would have been 5 stars for me if there weren’t stains on the couch.
Google, March 2026, rated 4/5 by this guest
Beds116Mostly good
Hotel is really spectacular, very comfortable rooms/beds/dining options.
Google, February 2026, rated 5/5 by this guest
Bed and rooms are also very comfortable.
Booking network, October 2025, rated 10/10 by this guest
For the price, the bed was uncomfortable
Booking network, January 2026, rated 9/10 by this guest
Room sizecomplaints rising: 0.0 in 100 a year ago, 5.2 now2012Mostly good
Room was spacious enough by NYC standard
Google, September 2026, rated 5/5 by this guest
Gorgeous Interiors, large rooms
Tripadvisor, December 2025, rated 5/5 by this guest
However, the king bed room was tiny, with windows faced towards the inside, and housekeeper knocked our door in the afternoon without any notice, making it not really worth the price.
Tripadvisor, May 2026, rated 4/5 by this guest
Breakfastcomplaints rising: 2.3 in 100 a year ago, 3.9 now1110Split
The room itself was very small, breakfast was overly salty, and restaurant service was inattentive.
Google, December 2025, rated 1/5 by this guest
For such a beautiful space, I expected the food to be on par, but the avocado toast they served was disappointing.
Google, July 2026, rated 3/5 by this guest
The wait at breakfast was over 20 minutes on a weekday morning-- i was asked if i had a reservation.
Google, December 2025, rated 3/5 by this guest
Room condition812Split
rugs and carpet looked a bit rough.
Booking network, January 2026, rated 7/10 by this guest
It's definitely an older building but what else do you expect in New York?
Tripadvisor, February 2026, rated 5/5 by this guest
wonderful old hotel and staff was great.
Tripadvisor, April 2026, rated 5/5 by this guest
Quiet at nightcomplaints rising: 11.4 in 100 a year ago, 18.0 now1647Weak spot
Their nightclub rages until 4:00AM and there’s no way to escape the noise.
Tripadvisor, November 2025, rated 1/5 by this guest
Those looking for sleep should know that the combination of location and historic windows brings the city acoustically into the room.
Tripadvisor, December 2025, rated 3/5 by this guest
I could hear extreme noises until 3 am.
Google, August 2026, rated 1/5 by this guest
Value317Weak spot
General experience not worth the room cost
Booking network, August 2026, rated 5/10 by this guest
It was comfortable and very clean but too expensive for the lack of amenities in the room
Booking network, April 2026, rated 8/10 by this guest
Very expensive not worth the money
Booking network, June 2026, rated 7/10 by this guest
Too few mentions to judge: views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 2,380 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 23 of 277 reviews.
Complaints the hotel left unresolvedcomplaints rising: 4.5 in 100 a year ago, 9.0 now23 of 2771 in 12 reviews
We did not get service in our room and the concierge never responded to requests for room cleanings.
Google, March 2026, rated 1/5 by this guest
We repeatedly requested a quiet room, but the hotel did not accommodate our request.
Tripadvisor, March 2026, rated 1/5 by this guest
Unexpected charges and refunds20 of 2771 in 14 reviews
The hotel added a resort fee (~$50 per night) above room cost.
Google, May 2026, rated 1/5 by this guest
40$ destination fee totally not explained at our arrival.
Google, January 2026, rated 2/5 by this guest
A slow check-incomplaints rising: 2.3 in 100 a year ago, 6.0 now15 of 2771 in 18 reviews
Booked through chase which is supposed to include a welcome amenity, early check in, and room upgrade; none of these were provided.
Google, September 2026, rated 2/5 by this guest
took us 20 minutes to get our room.
Google, September 2026, rated 1/5 by this guest
Something broken in the roomcomplaints rising: 0.0 in 100 a year ago, 3.0 now7 of 2771 in 40 reviews
The room was nice and spacious, but our lights kept flickering or shutting off.
Google, December 2025, rated 3/5 by this guest
The light cannot be turned off you have to unplug it.
Booking network, September 2026, rated 3/10 by this guest
Not as shown or bookedcomplaints rising: 0.0 in 100 a year ago, 2.6 now6 of 2771 in 46 reviews
Also displayed is the terrace, which was not accessible.
Google, February 2026, rated 3/5 by this guest
Problems in the bathroomcomplaints rising: 0.0 in 100 a year ago, 2.6 now6 of 2771 in 46 reviews
Lack of hot water for shower.
Booking network, December 2025, rated 4/10 by this guest
The shower is not sealed and there is a puddle forming quickly soaking the floor after 15 min.
Google, June 2026, rated 1/5 by this guest
Serious reports
3 in 277 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard2 of 277 reviews
Hotel flooded during our stay, closing the restaurant and bar.
Google, August 2026, rated 1/5 by this guest
There was a plumbing issue and our entire room flooded😭😭😭
Google, August 2026, rated 1/5 by this guest
Something stolen1 of 277 reviews
the cleaning staff rumaged through my bag and stole a small empty purse in my suitcase.
Booking network, May 2025, rated 6/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
3 of the 60 guest photos we checked show damage or dirt (5%).
Guests’ photos confirm: gym (1), restaurant (3), bar (8).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$502 is a typical night, from 283 dates checked in the coming year.
Weekends cost 5% less than weekdays
A typical night, month by month
Cheapest month: Feb 2027, $432Dearest month: Dec 2026, $734
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- hotelsinamerica.com$710
- Hyatt · the hotel itself$759
- trivago.deals$767
- traveluro.com$767
- deals.goseek.com$769
- ZenHotels$770
- skyscanner.net$770
- Agoda$770
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Fulton Street station is 160 m away by road, about 2 minutes on foot. There are 4 bars or clubs within 200 metres.
- Nearest shop: Optimo Cigars1 min walk83 m by road
- Nearest station: Fulton Street2 min walk160 m by road
- Nearest main road: Brooklyn Bridge270 m
- The Brooklyn Bridge17 min walk1.3 km by road
- The Empire State Building4.8 km
- Times Square5.6 km
- Rockefeller Center6.1 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
18 room types, from 26 to 93 m².
- Queen Room with Bathtub - Mobility Accessible26 m²Sleeps 2Bathtub
- Queen Room26 m²Sleeps 2
- King Room28 m²Sleeps 2
- Queen Room with Two Queen Beds28 m²Sleeps 4Bathtub
- Deluxe King Room30 m²Sleeps 2
- Premium King Room with Accessible Tub35 m²Sleeps 2Bathtub
The other 12 room types
- Premium Queen Room with Terrace35 m²Sleeps 2Balcony
- Premium King Room with Terrace35 m²Sleeps 2Balcony
- Queen Room with Two Queen Beds and Accessible Tub37 m²Sleeps 4Bathtub
- Premium King Room37 m²Sleeps 2
- One-Bedroom Suite44 m²Sleeps 2
- One-Bedroom Suite - Mobility Accessible44 m²Sleeps 2
- Studio Suite with Accessible Shower44 m²Sleeps 21 super-king bed
- One-Bedroom Corner Suite44 m²Sleeps 4
- Studio Suite44 m²Sleeps 21 super-king bed
- Thompson Suite44 m²Sleeps 41 super-king bed + 1 Sofa bedBathtub in its photos
- Deluxe Corner Suite84 m²Sleeps 21 super-king bed + 1 Sofa bed
- Penthouse Suite93 m²Sleeps 41 super-king bedBathtubBalcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9.2 out of 10. 84% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If value matters to you
Here, 17 of the 20 guests who mention value complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
277 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 735 most recent reviews from Google, Tripadvisor and the Booking network. 277 of them describe a stay in the last 2 years and are the ones counted here; the rest were 203 older, 11 in other languages, 223 with a score but no words and 21 about the restaurant rather than a stay.
- The hotel replied to 22 of its 200 newest Google reviews.
- 6 in every 100 reviews thank a staff member by name.
- 17 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.