Courtyard by Marriott New York Manhattan/Fifth Avenue
4-star hotel · Midtown South, New York
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 21% of New York hotels
- 69% of guest comments are praise
- 88% of guest photos show no damage
How this score is made
- Rated higher than 21% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 69% of guest comments are praise. 380 praise, 172 complain. Counts for 30% of the score.
- 88% of guest photos show no damage. 53 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $341 a nighttypical for two, before tax · from $134
- 4 min walkto the nearest station
- 299 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 10 min walk to Times Square742 m by road
- A station within walking distanceA station is 272 m away
- Location167 praise · 0 complain
Against
- Room conditioncomplaints rising: 13.7 in 100 a year ago, 21.1 now48 complain · 1 praise
- The lift75 of 299 guests
- Room sizecomplaints rising: 8.3 in 100 a year ago, 15.8 now32 complain · 10 praise
- Quiet at night17 complain · 6 praise
- Valuecomplaints rising: 3.4 in 100 a year ago, 5.3 now12 complain · 12 praise
What guests reported
What guests say
299 reviews from the last 2 years. Most praised: location (167 guests). Weakest: room condition, where 48 of the 49 who mention it complain.
Location1670Strength
Staff has been very accommodating and the mid-town location is perfect.
Tripadvisor, March 2026, rated 5/5 by this guest
The location was so convenient, and the staff were so friendly.
Booking network, March 2026, rated 9/10 by this guest
Staffcomplaints rising: 7.8 in 100 a year ago, 15.8 now11131Mostly good
Staff were friendly and helpful.
Google, January 2026, rated 5/5 by this guest
As for cleanliness and staff, 10/10.
Google, May 2026, rated 4/5 by this guest
Staff were all really rude for some reason.
Google, April 2026, rated 1/5 by this guest
Cleanlinesscomplaints rising: 5.9 in 100 a year ago, 8.4 now5620Mostly good
Our room was nice and clean, but the bathroom clearly needs updating.
Google, November 2025, rated 5/5 by this guest
Convenient, clean hotel in the heart of midtown.
Tripadvisor, April 2026, rated 5/5 by this guest
Our room was cleaned only once and they never even changed the towels after.
Google, September 2026, rated 1/5 by this guest
Beds136Mostly good
Location is excellent,amazing!
Booking network, January 2026, rated 8/10 by this guest
Friendly staff, comfortable rooms and bed.
Booking network, April 2025, rated 10/10 by this guest
The only downside was the mattress.
Google, March 2026, rated 5/5 by this guest
Valuecomplaints rising: 3.4 in 100 a year ago, 5.3 now1212Split
This is a very expensive 2 star hotel with room looking worse than a highway wyndham.
Google, December 2024, rated 1/5 by this guest
It was OK for a NYC hotel in a good central location but for the price there are better options within walking distance.
Google, October 2025, rated 3/5 by this guest
For the money -so not worth it.
Google, May 2025, rated 2/5 by this guest
Views46Split
View was obstructed by buildings for the most part, hotel building is pretty much right over a VERY busy road, loud honks and trucks troughout the morning and noon-afternoon.
Google, April 2026, rated 3/5 by this guest
Instead he put us in an accessible room with no bathroom vanity, on a low floor with a lousy view.
Google, June 2025, rated 3/5 by this guest
The 28th floor has a wonderful city view!
Google, August 2025, rated 5/5 by this guest
Quiet at night617Weak spot
Aircon in room very noisy.
Booking network, November 2025, rated 5/10 by this guest
But the problem is room numbers ends with 2 has sound coming from outside ventilators.
Google, July 2026, rated 5/5 by this guest
Very noisy fans and no isolation.
Booking network, November 2025, rated 7/10 by this guest
Room sizecomplaints rising: 8.3 in 100 a year ago, 15.8 now1032Weak spot
Very biased staff, rude behaviour and unwanted attitude, high prices for match box sized rooms, only good thing here is the location thats all.
Google, November 2025, rated 1/5 by this guest
Room was small with tiny bathroom.
Google, March 2026, rated 5/5 by this guest
Very small, no Bistro, no Titanium Elite greeting, no upgraded room, rushed check in process, rooms need remodeling, overall not happy...
Google, November 2025, rated 3/5 by this guest
Room conditioncomplaints rising: 13.7 in 100 a year ago, 21.1 now148Weak spot
Hotel needs lots of maintenance.
Booking network, June 2026, rated 5/10 by this guest
bedroom outdated but fine for few nights.
Booking network, May 2026, rated 9/10 by this guest
Free coffee and microwave at mezzanine.
Google, August 2026, rated 4/5 by this guest
Too few mentions to judge: breakfast and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,195 Google ratings
Problems guests raised
Raised most: the lift, in 75 of 299 reviews.
The lift75 of 2991 in 4 reviews
I also experienced the one of two elevators being out in the morning
Google, April 2026, rated 3/5 by this guest
One out of 2 available lifts was not working for the duration of our stay which resulted in long waits for lifts.
Booking network, June 2026, rated 7/10 by this guest
Complaints the hotel left unresolved13 of 2991 in 23 reviews
They asked if I wanted to transfer my points for use outside Marriott — basically saying, “Goodbye, loyal guest.”
Tripadvisor, October 2025, rated 1/5 by this guest
Unfortunately, despite contacting the hotel and seeking assistance through Booking.com, I never received any response from the hotel.
Google, July 2026, rated 1/5 by this guest
A booking not honouredcomplaints rising: 2.5 in 100 a year ago, 5.3 now10 of 2991 in 30 reviews
We booked a queen size bed but only a full size was available.
Google, May 2026, rated 4/5 by this guest
They cancelled my reservation as I was flying in.
Google, November 2025, rated 1/5 by this guest
Something broken in the roomcomplaints rising: 2.5 in 100 a year ago, 4.2 now9 of 2991 in 33 reviews
Remote/TV barely functions.
Google, August 2026, rated 2/5 by this guest
The room itself was small, worn and dated with peeling wallpaper, damaged furniture, etc.
Google, April 2026, rated 3/5 by this guest
Unexpected charges and refundscomplaints falling: 2.9 in 100 a year ago, 0.0 now6 of 2991 in 50 reviews
No parking on site, then they tell you they pay for parking, yet when you pick the car up a half mile away, they make u pay.
Google, April 2025, rated 1/5 by this guest
Also, if you enjoy paying for 2 full days of parking (at NYC rates) when you only stayed for 1 night, this is also the place for you.
Google, January 2025, rated 2/5 by this guest
Problems in the bathroom6 of 2991 in 50 reviews
Toilets leaked, room had stuff from prior guests, and cleanliness was missing.
Booking network, August 2026, rated 1/10 by this guest
The hotel room is suffice with 2 queen beds, although the shower water pressure is kinda low.
Google, February 2025, rated 5/5 by this guest
Serious reports
2 in 299 reviews, most common first. Shown beside the score, never averaged into it.
Someone fell ill1 of 299 reviews
When u finally got on, elevators were so packed since only 1 elevator was working that I got sick once and had to get off and walk down the remaining 10 flights of stairs.
Booking network, January 2025, rated 2/10 by this guest
Bed bugs or bites1 of 299 reviews
Room was infested with bedbug cause I went to sleep woke up with bite marks on my back
Booking network, September 2025, rated 1/10 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
7 of the 60 guest photos we checked show damage or dirt (12%).
Guest photos showing damage or dirt7 of 6012%
Of 60 guest photos, 7 show damage or dirt: stains in 4, dirty linen in 3, pests in 1 and dirty surfaces in 1, and some photos show more than one. Of the hotel's own 31, 0 do.
Guests’ photos confirm: bathtub (3).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$341 is a typical night, from 247 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $207Dearest month: Dec 2026, $469
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 272 m away by road, about 4 minutes on foot. There are 2 bars or clubs within 200 metres.
- Nearest main road: East 42nd Street140 m
- Nearest shop: Sunrise Mart2 min walk167 m by road
- Nearest station4 min walk272 m by road
- The Empire State Building9 min walk702 m by road
- Times Square10 min walk742 m by road
- Rockefeller Center14 min walk1.0 km by road
- The Brooklyn Bridge6.1 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
9 room types, from 13 to 18 m².
- Queen Room13 m²Sleeps 2Bathtub in its photos
- Double Room with Two Double Beds17 m²Sleeps 4Bathtub in its photos
- Corner King Room17 m²Sleeps 4Bathtub in its photos
- King Room17 m²Sleeps 2Bathtub in its photos
- King Room with Adapted Tub - Mobility Accessible/Low Floor17 m²Sleeps 2Bathtub
- King Room with Roll-in Shower - Mobility Accessible/Low Floor17 m²Sleeps 2Bathtub in its photos
The other 3 room types
- Double Room with Two Double Beds and Roll-in Shower - Mobility Accessible17 m²Sleeps 4Bathtub in its photos
- Queen Room with Two Queen Beds17 m²Sleeps 4Bathtub
- Room, 1 King Bed with Sofa bed18 m²Sleeps 4Bathtub in its photos
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 7.8 out of 10. Only 21% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
16 Google reviewers ticked "Quiet", yet 17 guests complain about noise.
If room condition matters to you
Here, 48 of the 49 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
299 reviews counted · 91 photos checked · updated 12 October 2026
- We collected this hotel's 870 most recent reviews from Google, Tripadvisor and the Booking network. 299 of them describe a stay in the last 2 years and are the ones counted here; the rest were 284 older, 25 in other languages and 262 with a score but no words.
- The hotel replied to 0 of its 200 newest Google reviews.
- 7 in every 100 reviews thank a staff member by name.
- 3 reviews mention a free upgrade, a cake or a gift.
- We looked at 91 photos: the first 31 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.