Fairfield by Marriott New York Manhattan Times Square
4-star hotel · Midtown South, New York
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 38% of New York hotels
- 72% of guest comments are praise
- 93% of guest photos show no damage
How this score is made
- Rated higher than 38% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 72% of guest comments are praise. 546 praise, 216 complain. Counts for 30% of the score.
- 93% of guest photos show no damage. 56 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $332 a nighttypical for two, before tax · from $116
- 2 min walkto the nearest station
- 299 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 10 min walk to Times Square762 m by road
- A station within walking distanceA station is 135 m away
- Location171 praise · 0 complain
- Staff163 praise · 22 complain
Against
- Room size34 complain · 18 praise
- Room condition31 complain · 1 praise
- Quiet at night27 complain · 13 praise
- Problems in the bathroom16 of 299 guests
What guests reported
What guests say
299 reviews from the last 2 years. Most praised: location (171 guests). Weakest: room condition, where 31 of the 32 who mention it complain.
Location1710Strength
The strong point is the location a stone's throw from Times Square and the subway and bus station!
Tripadvisor, August 2026, rated 5/5 by this guest
Hotel in a great location near Times Square.
Google, May 2026, rated 3/5 by this guest
Staff16322Strength
Location and staff Both are amazing!!
Booking network, August 2026, rated 9/10 by this guest
Friendly and helpful staff.
Booking network, June 2026, rated 6/10 by this guest
Outside, a part of the staff who also berated us said 'shame on you' because we were staying there.
Tripadvisor, August 2026, rated 3/5 by this guest
Beds237Mostly good
The reception isn't impressive, but the rooms are very nice, with a comfortable bed, plenty of space, and a breakfast that's not spectacular but adequate.
Google, March 2026, rated 4/5 by this guest
Beds and pillows were extremely comfy.
Booking network, May 2026, rated 10/10 by this guest
But the beds are absolutely horrible.
Google, January 2026, rated 4/5 by this guest
Cleanliness6729Mostly good
breakfast was ok, the room was nice and clean, staff friendly.
Booking network, June 2026, rated 8/10 by this guest
Room cleaning, confortable beds, beautiful bathroom and clean towels.
Booking network, September 2026, rated 6/10 by this guest
I don’t think you guys change the curtains and clean/wipe the window side, it was full of dust.
Booking network, June 2026, rated 6/10 by this guest
Value128Mostly good
The best value-for-money hotel in New York!!
Google, September 2026, rated 5/5 by this guest
Fantastic value for money stay in the heart of New York.
Booking network, May 2026, rated 10/10 by this guest
Paid way too much for a horrible experience.
Booking network, July 2026, rated 7/10 by this guest
Breakfast7051Split
Breakfast was rather busy, choice of food was limited but ok.
Booking network, August 2026, rated 8/10 by this guest
The breakfast was okay, not great.
Booking network, June 2026, rated 9/10 by this guest
Breakfast felt a bit busy and rushed, and not too many options of fruits.
Booking network, May 2026, rated 10/10 by this guest
Views87Split
The room itself is cramped and the view is poor.
Google, October 2026, rated 2/5 by this guest
not much of a view at all because the windows are frosted that was more of the downside, but they do have breakfast downstairs from 6:30 to 10 AM they do have a decent selection and vegan option as well for sausage which was a plus because I do not eat pork
Google, January 2026, rated 4/5 by this guest
We were on the 2nd floor, so the view is almost nonexistent; however, it is not something we value much, as we spent our time outside exploring the city.
Tripadvisor, June 2026, rated 2/5 by this guest
Room size1834Weak spot
Room would have been uncomfortable for more than 1 person....floor space, sink space and no seating other than the bed.
Booking network, August 2026, rated 8/10 by this guest
Average rooms, a little small but you survive, super crowded breakfast room, but we always found food that was readily replenished just finished at the buffet.
Tripadvisor, August 2026, rated 4/5 by this guest
Room was a bit on the small side, but fine otherwise.
Booking network, May 2026, rated 7/10 by this guest
Quiet at night1327Weak spot
They made noise the entire time making it uncomfortable to sleep and relax.
Booking network, August 2026, rated 6/10 by this guest
Rooms are small, beds are narrow, lots of honking on the streets till 11 pm and then again from 5.30 am.
Booking network, August 2026, rated 6/10 by this guest
Only bad thing was they were protesting in front of the building and they were we very loud.
Google, July 2026, rated 5/5 by this guest
Room condition131Weak spot
The hotel is very well located, the rooms are good, the bathroom is a bit dated, but the best thing was the staff's attention, especially Diomarys.
Google, March 2026, rated 5/5 by this guest
Staff friendly clean but property looking dated
Booking network, August 2026, rated 7/10 by this guest
The room requires renovation, especially AC, mattresses and bathroom.
Booking network, September 2026, rated 5/10 by this guest
Too few mentions to judge: food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 2,722 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 16 of 299 reviews.
Problems in the bathroom16 of 2991 in 19 reviews
Room smells musty, shower all stopped up.
Google, June 2026, rated 2/5 by this guest
However it took 10 minutes for the water to heat up for the shower each day.
Google, March 2026, rated 4/5 by this guest
Complaints the hotel left unresolved11 of 2991 in 27 reviews
Management were silent on complaints I brought up during my stay.
Tripadvisor, August 2026, rated 1/5 by this guest
I contacted the front desk, and they sent someone to help—but instead of fixing the issue, he just showed me that the Wi-Fi works on his device.
Google, March 2026, rated 2/5 by this guest
Something broken in the room10 of 2991 in 30 reviews
safe did not work and had to become cut open as no one could get into it.
Google, April 2026, rated 5/5 by this guest
As I informed at the reception, something was wrong with the message on TV display.
Booking network, May 2026, rated 9/10 by this guest
The lift9 of 2991 in 33 reviews
Elevators a bit slow, as there are few compared to the number of users.
Tripadvisor, August 2026, rated 4/5 by this guest
The elevators and the breakfast area can get a bit overwhelmed during peak hours because the hotel is so popular.
Google, April 2026, rated 4/5 by this guest
Not as shown or booked8 of 2991 in 37 reviews
It’s not 4 stars hotel as it’s shown in booking.
Booking network, April 2026, rated 7/10 by this guest
However, we stayed on the 28th floor, and although the front desk said we had a city view, nearby tall buildings and a parking lot obstructed the view.
Google, December 2025, rated 4/5 by this guest
A slow check-in7 of 2991 in 43 reviews
But at checkout, they informed me they needed 30 minutes to "inspect the room" before I could leave.
Booking network, June 2026, rated 1/10 by this guest
Everything would have been excellent except the fact we had to wait for our 3rd room until late in the evening and we we
Booking network, September 2026, rated 8/10 by this guest
Serious reports
3 in 299 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard2 of 299 reviews
When I turned on the heat, there was a burning smell.
Booking network, June 2026, rated 9/10 by this guest
If there is a fire you will be dead as the entrance is blocked off by the hotel.
Booking network, July 2026, rated 2/10 by this guest
Something stolen1 of 299 reviews
Items were taken from our room while we were gone.
Google, January 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
4 of the 60 guest photos we checked show damage or dirt (7%).
Guests’ photos confirm: restaurant (15).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$332 is a typical night, from 302 dates checked in the coming year.
Weekends cost 7% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $125Dearest month: Sep 2027, $605
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- hotelscombined.com$395
- stayforlong.com$417
- Expedia$421
- Hotels.com$421
- travelocity.com$421
- skyscanner.net$421
- orbitz.com$421
- accommodation.edreams.net$421
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 135 m away by road, about 2 minutes on foot. There are 11 bars or clubs within 200 metres.
- Nearest main road: 9th Avenue116 m
- Nearest station2 min walk135 m by road
- Nearest shop: Terra Market2 min walk152 m by road
- Times Square10 min walk762 m by road
- The Empire State Building18 min walk1.3 km by road
- Rockefeller Center20 min walk1.5 km by road
- The Brooklyn Bridge6.6 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
12 room types, from 1 to 39 m².
- Queen Room - Mobility and Hearing Accessible with Roll-in Shower1 m²Sleeps 2Bathtub in its photos
- King Room20 m²Sleeps 2Bathtub in its photos
- King Room with View20 m²Sleeps 2Bathtub in its photosA view, going by the room's name
- Queen Room Accessible20 m²Sleeps 2Bathtub in its photos
- Double Room with Two Double Beds21 m²Sleeps 4Bathtub in its photos
- Double Room with Two Double Beds and View21 m²Sleeps 4Bathtub in its photosA view, going by the room's name
The other 6 room types
- Penthouse Suite - City View39 m²Sleeps 31 super-king bed + 1 Sofa bedBathtub in its photosA view, going by the room's name
- Room, 1 King Bed (Mobility Accessible, Tub)Not statedSleeps 2Bathtub
- Deluxe Room, 1 King Bed, City ViewNot statedSleeps 2Bathtub in its photosA view, going by the room's name
- Suite, 1 King BedNot statedSleeps 3
- Room, 1 Queen BedNot statedSleeps 2Bathtub in its photos
- Deluxe Room, 2 Double Beds, City ViewNot statedSleeps 4Bathtub in its photosA view, going by the room's name
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.2 out of 10. 38% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
33 Google reviewers ticked "Quiet", yet 27 guests complain about noise.
Trip.com rates it 90 out of 100 and Booking network rates it 82. Booking network only takes reviews from people who booked and stayed, while Trip.com takes them from anyone.
If room condition matters to you
Here, 31 of the 32 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
299 reviews counted · 100 photos checked · updated 12 October 2026
- We collected this hotel's 891 most recent reviews from Google, Tripadvisor and the Booking network. 299 of them describe a stay in the last 2 years and are the ones counted here; the rest were 95 older, 208 in other languages, 288 with a score but no words and 1 about the restaurant rather than a stay.
- The hotel replied to 36 of its 200 newest Google reviews.
- 14 in every 100 reviews thank a staff member by name.
- 10 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.