TownePlace Suites by Marriott New York Manhattan/Times Square
2-star hotel · Midtown South, New York
Long Weekend score
GoodNo serious reports. in 293 reviews
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 53% of New York hotels
- 78% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 53% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 78% of guest comments are praise. 627 praise, 179 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $339 a nighttypical for two, before tax · from $121
- 1 min walkto the nearest station
- 293 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 5 min walk to Times Square391 m by road
- A station within walking distanceA station is 86 m away
- Location190 praise · 0 complain
- Staff175 praise · 24 complain
Against
- Room size52 complain · 15 praise
- The lift80 of 293 guests
- Quiet at nightcomplaints rising: 7.1 in 100 a year ago, 10.8 now29 complain · 21 praise
- Heating and air conditioning32 of 293 guests
- Complaints the hotel left unresolvedcomplaints rising: 7.1 in 100 a year ago, 10.3 now28 of 293 guests
What guests reported
What guests say
293 reviews from the last 2 years. Most praised: location (190 guests). Weakest: room size, where 52 of the 67 who mention it complain.
Location1900Strength
Perfect location in the heart of Manhattan at a fair price
Booking network, August 2026, rated 8/10 by this guest
It is a very well located hotel in the heart of Broadway theater district and times square, rooms are small but we really liked having a kitchenette in it, breakfast was free and good and it is located near everything and a lot of really nice restaurants.
Google, December 2025, rated 4/5 by this guest
Staffcomplaints rising: 5.7 in 100 a year ago, 9.0 now17524Strength
Staff was excellent the room was comfortable and clean that was my only complaint the hallway smelled bad
Booking network, January 2026, rated 8/10 by this guest
Everything, breakfast, cleaning and good employees
Booking network, February 2026, rated 10/10 by this guest
Staff was not helpful in resolving air-conditioning problem, which left us spending hot nights and getting little sleep in our room.
Booking network, June 2026, rated 1/10 by this guest
Cleanlinesscomplaints rising: 4.3 in 100 a year ago, 5.8 now8916Mostly good
Close to Times Square, rooms were clean, and prices affordable.
Google, March 2026, rated 4/5 by this guest
Rooms were clean, shower pressure and hot water on point.
Google, January 2026, rated 5/5 by this guest
The room was ok except lighting was very poor and the outdoor area was dirty.
Booking network, March 2026, rated 6/10 by this guest
Valuecomplaints rising: 1.4 in 100 a year ago, 3.1 now268Mostly good
Otherwise for the rate it definitely was a surprise quality stay.
Tripadvisor, July 2026, rated 4/5 by this guest
Honestly, this place was a bargain.
Google, November 2025, rated 5/5 by this guest
stuff was extraordinarily polite, dedicated and helpful.
Booking network, November 2025, rated 8/10 by this guest
Breakfastcomplaints falling: 14.3 in 100 a year ago, 8.5 now8429Mostly good
We enjoyed the complimentary breakfast.
Google, January 2026, rated 5/5 by this guest
The staff were so nice and helpful and the breakfast was great!
Booking network, December 2025, rated 9/10 by this guest
The breakfast area was too small for the number of guest, many times it was hard to find a space to sit
Booking network, November 2025, rated 8/10 by this guest
Room conditioncomplaints rising: 1.4 in 100 a year ago, 3.6 now129Split
Bathrooms need a little updating and breakfast is basic.
Booking network, March 2026, rated 9/10 by this guest
The management deployed portable a/c units to offset the aging HVAC system during a heat wave.
Google, August 2026, rated 3/5 by this guest
The furnishings were modern and the room was very clean.
Google, November 2025, rated 5/5 by this guest
Bedscomplaints rising: 2.9 in 100 a year ago, 4.5 now1512Split
The mattress was as thin as my hand.
Booking network, October 2025, rated 4/10 by this guest
It was a good stay, great location , can live with room size but bet hurt my back
Booking network, May 2026, rated 10/10 by this guest
Bed was very uncomfortable.
Google, April 2026, rated 2/5 by this guest
Quiet at nightcomplaints rising: 7.1 in 100 a year ago, 10.8 now2129Split
Also, walls are paper thin - I could easily hear conversations as the room was located right next to the elevator and the street.
Google, June 2026, rated 4/5 by this guest
The room was poorly isolated from outside noise: street noise and hallway/other rooms.
Booking network, June 2026, rated 9/10 by this guest
They work well temperature wise but really noisy and gave me headaches…
Booking network, September 2026, rated 4/10 by this guest
Room size1552Weak spot
But way overpriced given extremely small room, and extremely small sofa bed.
Google, October 2025, rated 2/5 by this guest
The rooms were tiny, even by NY standards.
Google, December 2025, rated 2/5 by this guest
The rooms are small but it has everything you need.
Google, October 2025, rated 4/5 by this guest
Too few mentions to judge: views and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 842 Google ratings
Problems guests raised
Raised most: the lift, in 80 of 293 reviews.
The lift80 of 2931 in 4 reviews
I think the breakfast could improve a little bit and the elevator could be a little faster
Booking network, November 2025, rated 10/10 by this guest
Elevators were a bit slow.
Booking network, November 2025, rated 9/10 by this guest
Heating and air conditioning32 of 2931 in 9 reviews
Ko mojim prijateljem ni delalo gretje, pa so bili brez težav premeščeni v višje nadstropje.
Booking network, May 2026, rated 6/10 by this guest
Air conditioning did not work and they were unable to fix, and didn’t communicate this fact until it was too late for us to move hotels.
Google, August 2026, rated 1/5 by this guest
Complaints the hotel left unresolvedcomplaints rising: 7.1 in 100 a year ago, 10.3 now28 of 2931 in 10 reviews
Someone was supposed to check it out but they never came so we moved rooms.
Booking network, April 2026, rated 7/10 by this guest
When I complained to the front desk, I was told that cleaning would "definitely" be done the next day: too bad that the next day was my departure day...
Google, August 2026, rated 2/5 by this guest
Something broken in the roomcomplaints rising: 5.7 in 100 a year ago, 8.5 now23 of 2931 in 13 reviews
My air conditioner wasn’t turning off when I set a certain temperature had to keep getting up to turn on and off
Booking network, May 2026, rated 9/10 by this guest
The rooms are tiny with no desk and broken AC.
Google, March 2026, rated 3/5 by this guest
A booking not honouredcomplaints falling: 10.0 in 100 a year ago, 4.5 now17 of 2931 in 17 reviews
Had a small issue when I arrived which required another room.
Tripadvisor, March 2026, rated 5/5 by this guest
Our family had a booking for 5 days which we booked a month ago and a day before we arrived they cancelled it.
Google, December 2025, rated 1/5 by this guest
A slow check-incomplaints rising: 1.4 in 100 a year ago, 5.4 now13 of 2931 in 23 reviews
Very late check in because of Marriott members being able to request late check out.
Booking network, June 2026, rated 4/10 by this guest
I have never given a Marriott hotel a 1 star, First I waited 1 hour and 40 minutes to check in - not acceptable.
Google, July 2026, rated 1/5 by this guest
Serious reports
None found in 293 reviews.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
What it advertises, against the photos
Guests’ photos confirm: private balcony (1).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$339 is a typical night, from 303 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Feb 2027, $162Dearest month: Dec 2026, $444
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- evendo.com$317
- h-en.reserving.com$330
- clicktrip.com$386
- wego.com$414
- Booking.com$449
- Priceline$449
- Agoda$449
- businesshotels.com$449
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 86 m away by road, about 1 minute on foot. There are 7 bars or clubs within 200 metres.
- Nearest station1 min walk86 m by road
- Nearest main road: West 42nd Street148 m
- Nearest shop: High Rise2 min walk186 m by road
- Times Square5 min walk391 m by road
- Rockefeller Center15 min walk1.1 km by road
- The Empire State Building21 min walk1.6 km by road
- The Brooklyn Bridge6.9 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
9 room types, all 25 m².
- King Studio with Courtyard View25 m²Sleeps 2BalconyA view, going by the room's name
- Large Studio with Two Queen Beds25 m²Sleeps 4
- Queen Room with Sofa Bed25 m²Sleeps 3
- King Studio25 m²Sleeps 2
- King Studio with Roll-in Shower - Mobility Accessible25 m²Sleeps 2
- Queen Studio25 m²Sleeps 2
The other 3 room types
- King Studio - Hearing Accessible25 m²Sleeps 2
- King Studio with Roll-in Shower - Mobility and Hearing Accessible25 m²Sleeps 2
- King Studio with Sofa Bed25 m²Sleeps 3
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.5 out of 10. 53% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
44 Google reviewers ticked "Quiet", yet 29 guests complain about noise.
If room size matters to you
Here, 52 of the 67 guests who mention room size complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
293 reviews counted · 91 photos checked · updated 12 October 2026
- We collected this hotel's 840 most recent reviews from Google, Tripadvisor and the Booking network. 293 of them describe a stay in the last 2 years and are the ones counted here; the rest were 191 older, 120 in other languages, 234 with a score but no words and 2 about the restaurant rather than a stay.
- The hotel replied to 190 of its 200 newest Google reviews.
- 11 in every 100 reviews thank a staff member by name.
- 3 reviews mention a free upgrade, a cake or a gift.
- We looked at 91 photos: the first 31 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.