Hotel 57
4-star hotel · Midtown East, New York
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 13% of New York hotels
- 77% of guest comments are praise
- 83% of guest photos show no damage
How this score is made
- Rated higher than 13% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 77% of guest comments are praise. 580 praise, 175 complain. Counts for 30% of the score.
- 83% of guest photos show no damage. 50 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $222 a nighttypical for two, before tax · from $115
- 3 min walkto East 59th Street & Lexington Avenue at Southwest Corner station
- 299 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceEast 59th Street & Lexington Avenue at Southwest Corner is 203 m away
- Location186 praise · 0 complain
- Staff166 praise · 16 complain
Against
- On a main road: East 57th Street19 m from the building
- Guest photos show wear and dirt10 of the 60 photos guests took, and 0 of the hotel's 40
- Room condition61 complain · 7 praise
- Quiet at night28 complain · 21 praise
- Unexpected charges and refunds23 of 299 guests
What guests reported
What guests say
299 reviews from the last 2 years. Most praised: location (186 guests). Weakest: room condition, where 61 of the 68 who mention it complain.
Location1860Strength
Great location with everything accessible.
Booking network, January 2026, rated 8/10 by this guest
The hotel is centrally located, well-connected, and clean.
Google, December 2025, rated 5/5 by this guest
Staff16616Strength
It was a fantastic hotel experience due to Pedro’s hospitality, attentiveness, care and support.
Tripadvisor, June 2026, rated 5/5 by this guest
the staff's very professional.
Tripadvisor, September 2026, rated 5/5 by this guest
Spoke with the front desk and the guy Chris was condescending and rude.
Google, February 2026, rated 2/5 by this guest
Cleanliness9320Mostly good
Clean, tidy, with staff always friendly and smiling!
Tripadvisor, July 2026, rated 5/5 by this guest
The hotel was really clean and the service was wonderful it was really convenient Because I missed My train and had to stay the night I would stay there again and it was really cheap for the good service and that housekeeping lady Brendy was really nice
Tripadvisor, June 2026, rated 5/5 by this guest
While staff were friendly and location was fine, hall carpets were dirty and need replacement.
Tripadvisor, May 2026, rated 2/5 by this guest
Value3711Mostly good
I enjoy staying at Hotel 57 because its excellent location and great value for the price make it a c
Booking network, April 2026, rated 8/10 by this guest
affordable price (for NYC)
Booking network, January 2026, rated 7/10 by this guest
A bit expensive for what it offers, no breakfast, no restaurants, no gym...
Booking network, May 2026, rated 8/10 by this guest
Beds299Mostly good
The rooms have comfortable beds, and the hotel has fast elevators, a decent fitness center, a trendy-looking attached bar, and even a small business center.
Google, March 2026, rated 5/5 by this guest
However, the room was clean, bed extremely comfortable, and staff very friendly!
Tripadvisor, December 2025, rated 4/5 by this guest
The bed was lumpy, the sheets had stains on them, various knobs and handles were loose, the rug was stained, etc.
Booking network, June 2026, rated 4/10 by this guest
Room size3021Split
The room was quite small.
Booking network, January 2026, rated 10/10 by this guest
Rooms are a little small.
Booking network, March 2026, rated 8/10 by this guest
The room was small as you expect in NYC but they charged 40 usd extra for as facilitate charge which was not mentioned on the website or any other place.
Google, April 2026, rated 2/5 by this guest
Views119Split
The view of the one small window was of the roof heating/cooling systems.
Booking network, August 2026, rated 6/10 by this guest
The room was small and the view was horrible
Booking network, May 2026, rated 7/10 by this guest
Plenty of lifts, and the 17th floor is a treat with the views outside deom the terrace!
Google, August 2026, rated 5/5 by this guest
Quiet at night2128Split
Huge rolling sounds every 3 to 5 minutes in the room throughout the night and all day.
Google, February 2026, rated 1/5 by this guest
Great location, rooms are dated and poorly kept with loud AC and no table besides a small crammed desk.
Google, June 2026, rated 2/5 by this guest
The windows are extremely thin and therefore quite noisy.
Google, December 2025, rated 2/5 by this guest
Room condition761Weak spot
First impressions the room might feel a little dated and could use more colour, but you quickly get over it.
Booking network, February 2026, rated 10/10 by this guest
The rooms are a bit dated and the location is actually fantastic, but despite that, it is unavoidable that you have to do some walking.
Google, December 2025, rated 4/5 by this guest
Old carpet throughout corridor, and rooms, outdated gym, room had bare minimum, coffeemaker old, no artwork, seemed dingy.
Booking network, June 2026, rated 6/10 by this guest
Too few mentions to judge: breakfast and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,868 Google ratings
Problems guests raised
Raised most: unexpected charges and refunds, in 23 of 299 reviews.
Unexpected charges and refunds23 of 2991 in 13 reviews
Price book at one price, and week later the final charge was doble.
Booking network, May 2026, rated 1/10 by this guest
Probably would try a different hotel price- many fees added after check out.
Google, March 2026, rated 4/5 by this guest
Not as shown or booked18 of 2991 in 17 reviews
There was zero view from the room and from terrace.
Booking network, January 2026, rated 1/10 by this guest
it’s a run down hotel - the pictures are misleading - it’s in desperate need of a remodel and proper maintenance
Booking network, April 2026, rated 2/10 by this guest
Complaints the hotel left unresolved12 of 2991 in 25 reviews
My door was broken and ceiling was leaking but they never gave me another room 😏
Google, June 2026, rated 1/5 by this guest
Addressed with manager (Gabe) and they were unable to resolve anything on site, promising everything was “as published”.
Google, May 2026, rated 1/5 by this guest
A booking not honoured9 of 2991 in 33 reviews
My son had to be in non accesible room even they say they had it.
Tripadvisor, July 2026, rated 1/5 by this guest
Had to move from first room (due to odor and lack of closet) to another which featured a broken chair and bed.
Booking network, June 2026, rated 2/10 by this guest
Something broken in the room9 of 2991 in 33 reviews
There was no soap or shampoo in the bathroom, the air conditioner/heater was extremely loud and the worst of all - the alarm clock went off at 6am without us setting it up that way.
Google, May 2026, rated 2/5 by this guest
The key didn't always work properly and sometimes took up to three tries of flashing green before the door would click open.
Booking network, August 2026, rated 9/10 by this guest
Problems in the bathroom6 of 2991 in 50 reviews
Hot water has been an issue, no food or coffee ( other than the room coffee pods) on site.
Google, November 2025, rated 3/5 by this guest
Water pressure and water is not hot enough at shower
Booking network, December 2025, rated 7/10 by this guest
Serious reports
7 in 299 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard3 of 299 reviews
hitting head on hard glass shelving after rising from toilet seat for both of us, 5' and 6'6"....no handle bars in or by shower despite slippery floor.
Booking network, May 2026, rated 3/10 by this guest
Someone fell ill2 of 299 reviews
I had to spend the night in the emergency room because of an allergic reaction to the bites and they still charged me for one night.
Tripadvisor, June 2026, rated 1/5 by this guest
Ac filters are so bad, I stayed a night and get sick...
Booking network, June 2026, rated 1/10 by this guest
Bed bugs or bites2 of 299 reviews
Room was basic, needs a good clean as got bitten - bed-bug bite, super location, can be noisy, banging base line on the friday night went on for a while, but overall we were happy with it, we only slept in the room, we were up and out it been December time
Google, December 2025, rated 3/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
10 of the 60 guest photos we checked show damage or dirt (17%).
Guest photos showing damage or dirt10 of 6017%
Of 60 guest photos, 10 show damage or dirt: building work in 6, stains in 3, mould or damp in 2 and peeling paint or cracks in 1, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: gym (5), bathtub (4).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$222 is a typical night, from 294 dates checked in the coming year.
Weekends cost 7% more than weekdays
A typical night, month by month
Cheapest month: Feb 2027, $154Dearest month: Dec 2026, $322
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$311
- deals.goseek.com$312
- traveluro.com$317
- trivago.deals$324
- hotelsinamerica.com$324
- Kayak$332
- Vio.com$341
- deals.etrip.net$341
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
East 59th Street & Lexington Avenue at Southwest Corner station is 203 m away by road, about 3 minutes on foot. There are 2 bars or clubs within 200 metres.
- Nearest main road: East 57th Street19 m
- Nearest station: East 59th Street & Lexington Avenue at Southwest Corner3 min walk203 m by road
- Nearest shop: 3rd Ave Gourmet3 min walk213 m by road
- Rockefeller Center17 min walk1.3 km by road
- Times Square27 min walk2.0 km by road
- The Empire State Building2.4 km
- The Brooklyn Bridge7.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
22 room types, from 20 to 52 m².
- Double Room With Mobility Access And Roll-In Shower, Non-Smoking20 m²Sleeps 2
- Superior Full Accessible Room Roll-In Shower21 m²Sleeps 21 Double bedBathtub
- Superior Full21 m²Sleeps 21 Double bedBathtub
- Deluxe Queen with Terrace23 m²Sleeps 2Balcony
- Superior Queen23 m²Sleeps 2
- Queen Room - Non-Smoking23 m²Sleeps 2Bathtub
The other 16 room types
- Superior King28 m²Sleeps 2Bathtub
- Superior Two Double Beds29 m²Sleeps 4Bathtub
- Signature Skyloft Suite42 m²Sleeps 21 super-king bedBalcony
- Carriage House Suite49 m²Sleeps 31 Sofa bed + 1 super-king bed
- Junior Suite Accessible Bathtub52 m²Sleeps 31 King bed + 1 Sofa bedBathtub
- Junior Suite52 m²Sleeps 31 super-king bed
- Junior Suite Accessible ADA Bathtub52 m²Sleeps 31 super-king bedBathtub
- Standard Quadruple RoomNot statedSleeps 4Not stated
- Club SuiteNot statedSleeps 3Not stated
- Comfort Double RoomNot statedSleeps 2
- Comfort SuiteNot statedSleeps 3Not statedBathtub
- Standard RoomNot statedSleeps 2Not stated
- Superior RoomNot statedSleeps 2Not stated
- Signature SuiteNot statedSleeps 2Not statedBathtub
- Basic RoomNot statedSleeps 2Not stated
- Deluxe RoomNot statedSleeps 2Not statedBalcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 7.2 out of 10. Only 13% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
33 Google reviewers ticked "Quiet", yet 28 guests complain about noise, and East 57th Street runs 19 m away.
Tripadvisor rates it 82 out of 100 and Booking network rates it 72. Booking network only takes reviews from people who booked and stayed, while Tripadvisor takes them from anyone.
If room condition matters to you
Here, 61 of the 68 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
299 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 870 most recent reviews from Google, Tripadvisor and the Booking network. 299 of them describe a stay in the last 2 years and are the ones counted here; the rest were 144 older, 106 in other languages and 321 with a score but no words.
- The hotel replied to 198 of its 200 newest Google reviews.
- 11 in every 100 reviews thank a staff member by name.
- 3 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.