The Lexington Hotel, Autograph Collection
4-star hotel · Midtown East, New York
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 28% of New York hotels
- 50% of guest comments are praise
- 50% of guest photos show no damage
How this score is made
- Rated higher than 28% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 50% of guest comments are praise. 317 praise, 312 complain. Counts for 30% of the score.
- 50% of guest photos show no damage. 30 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $324 a nighttypical for two, before tax · from $163
- 2 min walkto Grand Central - 47th Street Entrance station
- 290 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 11 min walk to Rockefeller Center848 m by road
- A station within walking distanceGrand Central - 47th Street Entrance is 135 m away
- Location131 praise · 1 complain
Against
- Guest photos show wear and dirt30 of the 60 photos guests took, and 0 of the hotel's 40
- Room condition68 complain · 7 praise
- Cleanliness48 complain · 35 praise
- Room size46 complain · 9 praise
- Quiet at night39 complain · 7 praise
What guests reported
What guests say
290 reviews from the last 2 years. Most praised: location (131 guests). Weakest: room condition, where 68 of the 75 who mention it complain.
Location1311Strength
For the price, this location and level of room is excellent for New York.
Booking network, August 2026, rated 8/10 by this guest
A hotel with a strategic location, allowing you to reach almost all the major attractions in just a few minutes, even on foot.
Google, August 2026, rated 4/5 by this guest
Location - a little further out than I liked.
Tripadvisor, June 2026, rated 2/5 by this guest
Beds287Mostly good
The beds are very comfortable at least and saves the rooms from getting two stars.
Google, April 2026, rated 3/5 by this guest
Great room, elegant marble bathroom, great water pressure, best bed I have ever experienced anywhere.
Tripadvisor, April 2026, rated 5/5 by this guest
tired of the scaffolding - still there after visiting for 3 years; maid service was poor; smaller room which previously didn't bother me; bed was too soft; got literally yelled at by one staff member when doing exactly what another staff member told me to do; - been staying here for 3 years - hotel…
Booking network, August 2026, rated 4/10 by this guest
Breakfast129Split
Rooms small but comfortable, location great, breakfast limited.
Google, July 2026, rated 4/5 by this guest
Charges for the breakfast
Booking network, August 2026, rated 9/10 by this guest
Also the breakfast is ice cold runny eggs placed in catering trays on the surface of an old bar in the lobby.
Tripadvisor, September 2026, rated 1/5 by this guest
Staff7768Split
$400 a night and asked for marriot points after sending pictures - no response from Michael or the GM Craig never responded.
Tripadvisor, April 2026, rated 2/5 by this guest
The rudest management I’ve ever spoken with at a hotel.
Tripadvisor, August 2026, rated 1/5 by this guest
Management was not overly helpful.
Booking network, September 2026, rated 3/10 by this guest
Cleanliness3548Split
The hotel is extremely not clean.
Booking network, July 2026, rated 1/10 by this guest
Small and smelly outdated room.
Booking network, August 2026, rated 3/10 by this guest
Could not be more disappointed by lack of cleanliness.
Google, September 2026, rated 1/5 by this guest
Value1126Weak spot
Not great value for money
Booking network, June 2026, rated 7/10 by this guest
I would not recommend going to this hotel, definitely not for the high price they charge.
Google, April 2026, rated 1/5 by this guest
For the price I expected a much better room and quality
Google, April 2026, rated 3/5 by this guest
Room size946Weak spot
Rooms are tiny and smell.
Google, May 2026, rated 2/5 by this guest
The room was a bit old and too small for the price we paid, it was really expensive
Booking network, September 2026, rated 6/10 by this guest
The rooms are small even by NYC standards and depressing.
Google, August 2026, rated 2/5 by this guest
Quiet at night739Weak spot
Only improvement I could suggest would be to reduce the noise of the air con fan.
Booking network, July 2026, rated 9/10 by this guest
Our room was on the 12th floor but the street noise was still very noticeable inside the room.
Booking network, May 2026, rated 8/10 by this guest
Very loud heating system that disrupted my sleep, tv system played up, no instructions on how to call down to reception, wifi could have been better.
Booking network, March 2026, rated 7/10 by this guest
Room condition768Weak spot
Very rundown hotel in great location
Tripadvisor, August 2026, rated 1/5 by this guest
Very nice Marriott property that is starting to show its age.
Google, August 2026, rated 4/5 by this guest
It is an old hotel that is very run-down.
Google, September 2026, rated 1/5 by this guest
Too few mentions to judge: food and views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 3,867 Google ratings
Problems guests raised
Raised most: unexpected charges and refunds, in 49 of 290 reviews.
Unexpected charges and refunds49 of 2901 in 6 reviews
Disappointing that on the last day it was the only hotel I have ever been charged to hold my bags until I needed to leave for the airport - really put a damper on the experience
Booking network, August 2026, rated 6/10 by this guest
Take 100 $ per night for security then refund after check out and take two weeks to be on account it is not applicable and did not see in other hotels
Booking network, April 2026, rated 7/10 by this guest
A slow check-in41 of 2901 in 7 reviews
Stayed here for the weekend, when arrived, I wasn't told my two rooms were ready.
Google, April 2026, rated 5/5 by this guest
When we come back around 3 pm - the agent simply just said the room is not ready without even checking !!!
Google, September 2026, rated 1/5 by this guest
Complaints the hotel left unresolved38 of 2901 in 8 reviews
The door of the room 418 was with a problem to open and close from inside, call maintenance twice and nothing.
Booking network, July 2026, rated 3/10 by this guest
Resulted direct loss of my items at their hotel, promised me they will get back to me but never replied any of my messages after I left.
Tripadvisor, June 2026, rated 1/5 by this guest
Something broken in the room32 of 2901 in 9 reviews
There wasn't even a bottle of water in our room & nowhere open at midnight to buy & grab...The curtains were also broken...not a New York style hotel at all!
Google, August 2026, rated 1/5 by this guest
Otherwise, the room smelt musty, the TV did not work, the room was extremely dated with physical damage everywhere and the bathroom was horrendous.
Google, June 2026, rated 2/5 by this guest
Problems in the bathroom20 of 2901 in 14 reviews
Toilette had a big old crack mended with a compound.
Booking network, June 2026, rated 8/10 by this guest
Toilet didn’t flush properly.
Booking network, July 2026, rated 3/10 by this guest
Mould or damp20 of 2901 in 14 reviews
Room extremely small, AC nos working appropriately with an uncomfortable sound that didn´t let us sleep, smelled like humid, old rug seeming not clean at all.
Booking network, August 2026, rated 2/10 by this guest
Room smelled like smoke and mold.
Google, August 2026, rated 1/5 by this guest
Serious reports
6 in 290 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard5 of 290 reviews
When it rained one of the nights, some of the ceiling fell on my suitcase and all around the window.
Booking network, August 2026, rated 4/10 by this guest
We needed to change the room on entering as the ceiling was caving in the bathroom.
Google, June 2026, rated 3/5 by this guest
Someone fell ill1 of 290 reviews
I ended up getting sick and I had fever and angina.
Tripadvisor, March 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
30 of the 60 guest photos we checked show damage or dirt (50%).
Guest photos showing damage or dirt30 of 6050%
Of 60 guest photos, 30 show damage or dirt: stains in 16, peeling paint or cracks in 7, litter or dirty water in 4 and dirty surfaces in 3, and some photos show more than one. Of the hotel's own 40, 0 do.
Guests’ photos confirm: bar (1), bathtub (11), private balcony (1).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$324 is a typical night, from 300 dates checked in the coming year.
Weekends cost 20% less than weekdays
A typical night, month by month
Cheapest month: Feb 2027, $163Dearest month: Aug 2027, $510
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- evendo.com$288
- billabook.com$293
- traveluro.com$302
- trivago.deals$305
- stayforlong.com$312
- Booking.com$334
- Expedia$334
- Hotels.com$334
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
Grand Central - 47th Street Entrance station is 135 m away by road, about 2 minutes on foot. There are 3 bars or clubs within 200 metres.
- Nearest shop: Dainobu1 min walk71 m by road
- Nearest station: Grand Central - 47th Street Entrance2 min walk135 m by road
- Nearest main road: 3rd Avenue136 m
- Rockefeller Center11 min walk848 m by road
- Times Square19 min walk1.4 km by road
- The Empire State Building23 min walk1.7 km by road
- The Brooklyn Bridge6.7 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
27 room types, from 16 to 79 m².
- Queen Room16 m²Sleeps 2Bathtub in its photos
- Standard King Room with Adapted Tub - Mobility Accessible21 m²Sleeps 2Bathtub
- Standard Queen Room - Hearing Accessible21 m²Sleeps 2Bathtub in its photos
- Standard King Room - Hearing Accessible21 m²Sleeps 2Bathtub in its photos
- Standard Queen Room with Adapted Tub - Mobility Accessible21 m²Sleeps 2Bathtub
- King Room21 m²Sleeps 2Bathtub in its photos
The other 21 room types
- Deluxe Queen Room25 m²Sleeps 2Bathtub in its photos
- Deluxe Double Room with Two Double Beds - Hearing Accessible26 m²Sleeps 4Bathtub in its photos
- Deluxe Room, 2 Double Beds26 m²Sleeps 4
- Deluxe Room, 2 Double Beds26 m²Sleeps 4
- Double Room with Two Double Beds26 m²Sleeps 4Bathtub in its photos
- Deluxe, Guest room, King27 m²Sleeps 2Bathtub in its photos
- Studio, Larger Guest room, 1 King28 m²Sleeps 3Bathtub in its photos
- Executive Room, 1 King Bed28 m²Sleeps 3
- Hemingway Suite, 1 Bedroom Suite, 1 King, Sofa bed39 m²Sleeps 4Bathtub in its photosBalcony in its photos
- Suite, 1 Bedroom (Balcony)39 m²Sleeps 4Balcony
- Suite, 1 Bedroom (Balcony)39 m²Sleeps 4Balcony
- Junior Suite with Sofa Bed41 m²Sleeps 4Bathtub in its photos
- Conservatory, Suite, King, Sofa beds: 249 m²Sleeps 4Bathtub in its photosBalcony
- Suite, 1 Queen Bed49 m²Sleeps 4Balcony
- One-Bedroom Suite with Sofa Bed51 m²Sleeps 4Bathtub in its photos
- Suite, 1 Bedroom51 m²Sleeps 4
- Arthur Godfrey Suite, 1 Bedroom Suite, 1 King56 m²Sleeps 2Bathtub in its photos
- Suite, 1 Bedroom (Balcony)56 m²Sleeps 4Balcony
- Suite, 1 Bedroom56 m²Sleeps 2Balcony
- The Norma Jeane Suite, 1 Bedroom Suite, 1 King, Sofa bed56 m²Sleeps 4Bathtub in its photosBalcony
- Two-Bedroom Suite with Balcony79 m²Sleeps 5Bathtub in its photosBalcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8 out of 10. 28% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If room condition matters to you
Here, 68 of the 75 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
290 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 808 most recent reviews from Google, Tripadvisor and the Booking network. 290 of them describe a stay in the last 2 years and are the ones counted here; the rest were 194 older, 50 in other languages, 272 with a score but no words and 2 about the restaurant rather than a stay.
- The hotel replied to 3 of its 200 newest Google reviews.
- 8 in every 100 reviews thank a staff member by name.
- 11 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.