The Marmara Park Avenue
5-star hotel · Midtown South, New York
Long Weekend score
Good2 serious reports in 225 reviews: bed bugs or bites (2)
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 56% of New York hotels
- 80% of guest comments are praise
- 95% of guest photos show no damage
How this score is made
- Rated higher than 56% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 80% of guest comments are praise. 406 praise, 99 complain. Counts for 30% of the score.
- 95% of guest photos show no damage. 57 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $351 a nighttypical for two, before tax · from $186
- 1 min walkto the nearest station
- 225 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 7 min walk to the Empire State Building553 m by road
- A station within walking distanceA station is 50 m away
- Staff141 praise · 18 complain
- Location78 praise · 0 complain
- Views22 praise · 0 complain
Against
- Room conditioncomplaints rising: 5.4 in 100 a year ago, 12.8 now18 complain · 9 praise
- Value10 complain · 3 praise
- Complaints the hotel left unresolvedcomplaints rising: 6.1 in 100 a year ago, 10.3 now17 of 225 guests
- A facility closedcomplaints rising: 6.1 in 100 a year ago, 10.3 now17 of 225 guests
- Something broken in the roomcomplaints rising: 5.4 in 100 a year ago, 7.7 now14 of 225 guests
What guests reported
What guests say
225 reviews from the last 2 years. Most praised: staff (141 guests). Weakest: room condition, where 18 of the 27 who mention it complain.
Location780Strength
Service is outstanding, wonderful atmosphere, very convenient location and feels like you are in a boutique hotel
Tripadvisor, October 2025, rated 5/5 by this guest
Excellent location, great staff
Booking network, December 2025, rated 9/10 by this guest
Views220Strength
I adored the view and the beautiful “old world” feeling it gave!
Booking network, December 2025, rated 10/10 by this guest
Rachel in reservations fulfilled our request by giving him a room on the highest floor with an amazing view.
Tripadvisor, November 2025, rated 5/5 by this guest
Beds150Strength
The value is not worthy of 5 stars, or $750 per night.
Booking network, December 2025, rated 3/10 by this guest
Very comfortable rooms & beds, and some rooms with great views.
Google, November 2025, rated 4/5 by this guest
Staff14118Strength
Every member of the staff was friendly and helpful.
Tripadvisor, November 2025, rated 5/5 by this guest
The staff were extremely helpful and accommodated all of our needs.
Google, September 2026, rated 4/5 by this guest
It s been 20 days now they don t even respond after saying they were “checking with accounting”
Booking network, October 2025, rated 1/10 by this guest
Room size449Mostly good
Beautiful spacious room, great location and view of The Empire State Building from the balcony.
Booking network, April 2026, rated 8/10 by this guest
Parking was easy and the rooms were spacious.
Booking network, June 2026, rated 8/10 by this guest
Bit on the cramp side but it’s NY and location makes up for it.
Google, February 2026, rated 4/5 by this guest
Food124Mostly good
The restaurant in the hotel was good as well and we spent many hours in the lobby , eating and hanging out with family in a quiet, cozy place.
Tripadvisor, October 2025, rated 5/5 by this guest
Amazing amenities and delicious food made the experience even more memorable.
Google, October 2024, rated 5/5 by this guest
Quiet at night176Mostly good
Quiet but still close to everything.
Booking network, August 2026, rated 8/10 by this guest
A good hotel in New York, with very good service and very quiet and comfortable
Tripadvisor, July 2026, rated 4/5 by this guest
The ac unit (1204) buzzed all night long to be honest.
Google, April 2026, rated 5/5 by this guest
Cleanlinesscomplaints rising: 4.1 in 100 a year ago, 10.3 now3814Mostly good
Very clean, right next-door to the subway, very friendly staff, just the perfect location overall
Booking network, July 2026, rated 10/10 by this guest
The room was clean, the bed was very comfortable, and the private balcony was fantastic.
Booking network, August 2026, rated 8/10 by this guest
They are peeling off of the ground and missing in certain areas and it feels dirty to walk on the floor of the pool with the peeling missing tiles lol.
Google, October 2025, rated 5/5 by this guest
Poolcomplaints rising: 5.4 in 100 a year ago, 10.3 now2216Split
If you want to swim skip it
Booking network, August 2026, rated 8/10 by this guest
I called prior to staying and was told pool was heated and it was certainly not heated
Booking network, August 2026, rated 8/10 by this guest
The pool water was a bit chilly for the adults, but the kids were fine with it.
Booking network, January 2025, rated 10/10 by this guest
Breakfast54Split
The breakfast was definitely not a 5 stars hotel breakfast.
Booking network, June 2025, rated 6/10 by this guest
Corridors very dark, breakfast very basic swimming pool freezing
Booking network, June 2025, rated 5/10 by this guest
In the mornings, Beliz made me an amazing breakfast and was one of the sweetest people I met there.
Google, November 2025, rated 5/5 by this guest
Room conditioncomplaints rising: 5.4 in 100 a year ago, 12.8 now918Weak spot
It smells and really is in need of a serious renovation.
Tripadvisor, May 2026, rated 2/5 by this guest
Room was old, dingy and outdated.
Google, July 2026, rated 1/5 by this guest
Spacious but dated rooms.
Google, January 2026, rated 4/5 by this guest
Value310Weak spot
The hotel facilities were above average and great when you consider the cost and location.
Google, January 2026, rated 5/5 by this guest
The perfect value for money in NYC
Tripadvisor, September 2025, rated 5/5 by this guest
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,079 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 17 of 225 reviews.
Complaints the hotel left unresolvedcomplaints rising: 6.1 in 100 a year ago, 10.3 now17 of 2251 in 13 reviews
We contacted the front desk several times for help but were told there were no other rooms available.
Tripadvisor, October 2025, rated 1/5 by this guest
When we politely brought up these issues at checkout, nothing.
Google, March 2026, rated 1/5 by this guest
A facility closedcomplaints rising: 6.1 in 100 a year ago, 10.3 now17 of 2251 in 13 reviews
kitchen was closed so no food on offer
Booking network, August 2026, rated 6/10 by this guest
We enjoyed our stay & the amenities; however, we were looking forward to the rooftop patio and there was not one available.
Booking network, August 2025, rated 8/10 by this guest
Something broken in the roomcomplaints rising: 5.4 in 100 a year ago, 7.7 now14 of 2251 in 16 reviews
The staff was very responsive when I called asking for assistance with the cable and when the shower knob fell off.
Booking network, May 2025, rated 8/10 by this guest
The kettle was not working and I had to call for a resolution.
Booking network, July 2025, rated 6/10 by this guest
Unexpected charges and refundscomplaints rising: 4.1 in 100 a year ago, 6.4 now11 of 2251 in 20 reviews
She said it was $250 then she tried to get $380 plus service fees and tip.
Google, July 2026, rated 2/5 by this guest
They would not honor a posted happy hour price of $10 for a glass of wine.
Google, September 2026, rated 3/5 by this guest
Heating and air conditioning8 of 2251 in 28 reviews
The air conditioner in my room was not working.
Booking network, May 2025, rated 2/10 by this guest
It was snowing outside i frooze
Booking network, February 2025, rated 6/10 by this guest
Not as shown or booked6 of 2251 in 38 reviews
The pictures of the space itself was extremely misleading.
Booking network, October 2024, rated 3/10 by this guest
Serious reports
2 in 225 reviews, most common first. Shown beside the score, never averaged into it.
Bed bugs or bites2 of 225 reviews
Bed bug bites disclosed to the hotel.
Tripadvisor, September 2025, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
3 of the 60 guest photos we checked show damage or dirt (5%).
What it advertises, against the photos
Guests’ photos confirm: swimming pool (5), spa (5), gym (1), restaurant (3), bar (2), bathtub (2), private balcony (5).
The hotel says it has no hot tub.
Price, place and rooms
Price
$351 is a typical night, from 294 dates checked in the coming year.
Weekends cost 7% more than weekdays
A typical night, month by month
Cheapest month: Feb 2027, $243Dearest month: Dec 2026, $538
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$480
- Vio.com$484
- deals.goseek.com$484
- deals.dealbase.com$484
- prestigia.com$498
- Booking.com$500
- Expedia$500
- Hotels.com$500
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 50 m away by road, about 1 minute on foot. There are 2 bars or clubs within 200 metres.
- Nearest station1 min walk50 m by road
- Nearest main road: Park Avenue South66 m
- Nearest shop: Grace Deli2 min walk133 m by road
- The Empire State Building7 min walk553 m by road
- Times Square21 min walk1.5 km by road
- Rockefeller Center27 min walk2.0 km by road
- The Brooklyn Bridge5.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
20 room types, from 22 to 70 m².
- Deluxe Queen (DLXQ)22 m²Sleeps 2
- Deluxe King (DLX)25 m²Sleeps 2
- King Room - Disability Access (DLXA)25 m²Sleeps 2
- Junior Suite28 m²Sleeps 31 super-king bed
- Classic Junior Suite Accessible (STUKA)28 m²Sleeps 31 super-king bed
- Junior Suite (Classic)28 m²Sleeps 31 King bed
The other 14 room types
- Deluxe Double Room29 m²Sleeps 4
- Queen Room with Two Queen Beds - Disability Access (DLXQQA)29 m²Sleeps 4
- Deluxe Room, 2 Double Beds, Accessible29 m²Sleeps 4
- Deluxe Room, 2 Double Beds29 m²Sleeps 4
- Junior Suite (Deluxe)30 m²Sleeps 31 King bed
- Deluxe Junior Suite30 m²Sleeps 31 super-king bed
- Loft38 m²Sleeps 31 super-king bed
- Junior Suite (Premium)39 m²Sleeps 31 King bedBathtub
- King Suite Accessible40 m²Sleeps 2
- King Suite40 m²Sleeps 2
- Queen Suite44 m²Sleeps 2
- Suite, 1 Queen Bed44 m²Sleeps 2
- Two-Bedroom Suite70 m²Sleeps 6
- Two Bedroom Suite Accessible70 m²Sleeps 6Balcony
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.6 out of 10. 56% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If value matters to you
Here, 10 of the 13 guests who mention value complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
225 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 806 most recent reviews from Google, Tripadvisor and the Booking network. 225 of them describe a stay in the last 2 years and are the ones counted here; the rest were 300 older, 16 in other languages, 262 with a score but no words and 3 about the restaurant rather than a stay.
- The hotel replied to 187 of its 200 newest Google reviews.
- 25 in every 100 reviews thank a staff member by name.
- 11 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.