Cambria Hotel New York - Chelsea
4-star hotel · New York, New York
Long Weekend score
StrongNo serious reports. in 297 reviews
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 73% of New York hotels
- 83% of guest comments are praise
- 95% of guest photos show no damage
How this score is made
- Rated higher than 73% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 83% of guest comments are praise. 646 praise, 136 complain. Counts for 30% of the score.
- 95% of guest photos show no damage. 57 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $210 a nighttypical for two, before tax · from $92
- 2 min walkto the nearest station
- 297 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 10 min walk to the Empire State Building740 m by road
- A station within walking distanceA station is 139 m away
- Location199 praise · 0 complain
- Staff144 praise · 18 complain
- Beds48 praise · 7 complain
Against
- Quiet at night34 complain · 16 praise
- Problems in the bathroom17 of 297 guests
- Something broken in the room13 of 297 guests
What guests reported
What guests say
297 reviews from the last 2 years. Most praised: location (199 guests). Weakest: quiet at night, where 34 of the 50 who mention it complain.
Location1990Strength
Excellent location, near several metro stations.
Booking network, June 2026, rated 8/10 by this guest
The location is very good.
Booking network, January 2026, rated 8/10 by this guest
Views192Strength
Nice hotel, the view from the room is magnificent, very clean.
Tripadvisor, August 2026, rated 4/5 by this guest
loved the rooftop with view of the one world trade center.
Booking network, March 2026, rated 8/10 by this guest
The room has no view but there's a nice rooftop.
Google, February 2026, rated 5/5 by this guest
Staff14418Strength
My needs were met promptly.
Booking network, March 2026, rated 10/10 by this guest
Staff are all friendly and welcoming.
Google, April 2026, rated 5/5 by this guest
Not all staff members were friendly or helpful.
Google, January 2026, rated 3/5 by this guest
Beds487Strength
The room was nicely furnished and the beds were pretty comfortable.
Booking network, August 2026, rated 9/10 by this guest
Comfortable beds, no waiting for elevators, no carpeting, hot drinks offered at breakfast, a microwave in the room, and extremely kind and efficient staff.
Google, April 2026, rated 5/5 by this guest
The mattress was uncomfortable.
Booking network, September 2026, rated 4/10 by this guest
Value3910Mostly good
Love the location for the price
Booking network, March 2026, rated 10/10 by this guest
Great location, great staff and decent hotel for the value
Booking network, April 2026, rated 8/10 by this guest
View was great but the price wasn’t really worth it.
Tripadvisor, November 2025, rated 3/5 by this guest
Cleanliness9627Mostly good
The place itself is pristine and modern, with the comfiest beds in Manhattan.
Tripadvisor, February 2026, rated 5/5 by this guest
The property was very clean and the front desk staff were very friendly and helpful.
Booking network, April 2026, rated 10/10 by this guest
Daily maid service was pretty lax: usually only brought 1 barh towel for 2 people, only replaced sheets 1x in 7 days, never washed bathroom floor.
Booking network, January 2026, rated 4/10 by this guest
Room size6721Mostly good
Room is comfortable and has a lot of space.
Booking network, April 2026, rated 10/10 by this guest
nice and understanding staff , room service very well, room was very spacious, bathroom was small but cozy , tv worked f
Booking network, February 2026, rated 8/10 by this guest
Sharing a room with 2 beds you can't even keep your luggage open since its a small room.
Booking network, April 2026, rated 8/10 by this guest
Room condition1817Split
It was worn out and the finish on the vanity was peeling
Booking network, June 2026, rated 7/10 by this guest
furniture on room a bit old, but the bed and pillows really good
Booking network, June 2026, rated 8/10 by this guest
The décor feels outdated, the bathroom is quite small and difficult to access, and the vanity under the sink appears to be falling apart.
Booking network, July 2026, rated 6/10 by this guest
Quiet at night1634Weak spot
We could hear the elevator and people talking next door.
Booking network, August 2026, rated 5/10 by this guest
Very little soundproofing which meant we were woken up by the room next door at all hours of the night.
Booking network, March 2026, rated 8/10 by this guest
Badly isolated, you can hear from one room to the other
Booking network, April 2026, rated 6/10 by this guest
Too few mentions to judge: food and breakfast.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,784 Google ratings
Problems guests raised
Raised most: problems in the bathroom, in 17 of 297 reviews.
Problems in the bathroom17 of 2971 in 17 reviews
The room as a tight squeeze for a family of 4, the shower wasn’t very powerful but it was clean.
Booking network, July 2026, rated 8/10 by this guest
The shower door wouldn't shut.
Booking network, April 2026, rated 8/10 by this guest
Something broken in the room13 of 2971 in 23 reviews
Lot of issues with door keys.
Booking network, January 2026, rated 8/10 by this guest
Thin walls, small bathroom, crowded elevator, worn out mattress, freezer didn’t work to keep freeze-it frozen and needed to be defrosted, metal to fridge door to hold drinks kept popping off.
Booking network, July 2026, rated 8/10 by this guest
Complaints the hotel left unresolved10 of 2971 in 30 reviews
Told there was absolutely nothing.
Booking network, April 2026, rated 5/10 by this guest
Poor customer service We were double-billed and have not received any response to our inquiries about it.
Google, April 2026, rated 1/5 by this guest
Unexpected charges and refunds9 of 2971 in 33 reviews
Also when booking it did not inform me they would hold the entire first nights stay as a deposit until after we checked out.
Booking network, January 2026, rated 8/10 by this guest
They would not refund my night.
Google, August 2026, rated 2/5 by this guest
The lift9 of 2971 in 33 reviews
The lifts are very slow to arrive
Booking network, July 2026, rated 10/10 by this guest
It takes a long time for the lifts to come.
Booking network, August 2026, rated 7/10 by this guest
A slow check-in6 of 2971 in 50 reviews
Check out experience: was kept for ages as they worked out where my $14 Gatorade should be charged to.
Booking network, January 2026, rated 7/10 by this guest
Also rooms only available at 4 unless you pay
Booking network, June 2026, rated 7/10 by this guest
Serious reports
None found in 297 reviews.
Photos, checked
3 of the 60 guest photos we checked show damage or dirt (5%).
What it advertises, against the photos
Guests’ photos confirm: gym (1), restaurant (2), bar (2).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$210 is a typical night, from 300 dates checked in the coming year.
Weekends cost 13% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $124Dearest month: Dec 2026, $389
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$409
- Vio.com$416
- deals.goseek.com$416
- Kayak$425
- hotelscombined.com$425
- momondo.com$425
- traveluro.com$436
- hotelsinamerica.com$447
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 139 m away by road, about 2 minutes on foot. There are 10 bars or clubs within 200 metres.
- Nearest station2 min walk139 m by road
- Nearest shop: Garden Gourmet Deli & Grocery2 min walk159 m by road
- Nearest main road: West 34th Street458 m
- The Empire State Building10 min walk740 m by road
- Times Square17 min walk1.3 km by road
- Rockefeller Center25 min walk1.9 km by road
- The Brooklyn Bridge5.4 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
13 room types, from 21 to 25 m².
- Deluxe Room, 2 Queen Beds, Non Smoking21 m²Sleeps 4
- Deluxe Suite, 2 Queen Beds, Non Smoking, City View21 m²Sleeps 4A view, going by the room's name
- King Room - Non-Smoking22 m²Sleeps 2
- Deluxe Suite, 1 King Bed, Non Smoking, City View22 m²Sleeps 2A view, going by the room's name
- Deluxe Room, 1 King Bed, Non Smoking22 m²Sleeps 2
- Deluxe King Suite with City View - Non-Smoking23 m²Sleeps 2A view, going by the room's name
The other 7 room types
- ADA Hearing Impaired Two Queens Beds with Shower23 m²Sleeps 4
- ADA Hearing Impaired Two Queens Beds with Tub23 m²Sleeps 4Bathtub in its photos
- Deluxe Queen Suite with Two Queen Beds and City View - Non-Smoking23 m²Sleeps 4A view, going by the room's name
- Queen Room with Two Queen Beds23 m²Sleeps 4
- King Room - Disability Access24 m²Sleeps 2
- Room, 2 Queen Beds, Accessible, Non Smoking25 m²Sleeps 4Bathtub in its photos
- Room, 2 Queen Beds, Accessible, Non Smoking25 m²Sleeps 4
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9 out of 10. 73% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
40 Google reviewers ticked "Quiet", yet 34 guests complain about noise.
If quiet at night matters to you
Here, 34 of the 50 guests who mention quiet at night complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
297 reviews counted · 97 photos checked · updated 12 October 2026
- We collected this hotel's 843 most recent reviews from Google, Tripadvisor and the Booking network. 297 of them describe a stay in the last 2 years and are the ones counted here; the rest were 116 older, 104 in other languages, 324 with a score but no words and 2 about the restaurant rather than a stay.
- The hotel replied to 200 of its 200 newest Google reviews.
- 13 in every 100 reviews thank a staff member by name.
- We looked at 97 photos: the first 37 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.