Hampton Inn Manhattan Grand Central
3-star hotel · Midtown East, New York
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 66% of New York hotels
- 87% of guest comments are praise
- 87% of guest photos show no damage
How this score is made
- Rated higher than 66% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 87% of guest comments are praise. 626 praise, 94 complain. Counts for 30% of the score.
- 87% of guest photos show no damage. 52 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $275 a nighttypical for two, before tax · from $127
- 4 min walkto the nearest station
- 298 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 320 m away
- Staff185 praise · 11 complain
- Location166 praise · 1 complain
- Cleanliness99 praise · 5 complain
- Breakfast92 praise · 15 complain
Against
- Room size29 complain · 12 praise
- Room condition12 complain · 6 praise
- Unexpected charges and refunds14 of 298 guests
What guests reported
What guests say
298 reviews from the last 2 years. Most praised: staff (185 guests). Weakest: room size, where 29 of the 41 who mention it complain.
Location1661Strength
Just a few meters from Grand Central!
Google, January 2026, rated 5/5 by this guest
Good breakfast and safe location.
Booking network, May 2026, rated 7/10 by this guest
Since this was a sudden trip, most of the accommodations were sold out, so we ended up staying somewhere a bit further away from the main tourist attractions.
Google, March 2026, rated 4/5 by this guest
Cleanliness995Strength
Čistilka je vsak dan pospravila sobo in zamenjala brisače, kar je super.
Booking network, February 2026, rated 7/10 by this guest
The room was clean and big enough for 3 women to maneuver in.
Tripadvisor, October 2026, rated 5/5 by this guest
Because of overall service (and very dirty and dusty carpet that my cats had an allergic reaction to!), and bar a handful of nice staff, we wouldn’t return anyway.
Booking network, September 2026, rated 4/10 by this guest
Staff18511Strength
The staff is very friendly.
Google, May 2026, rated 5/5 by this guest
This is not a five star hotel, so It’s hard to rate it 5 stars, but it is very good for what it is: solid, clean, quiet accommodations in mid town, not far from Grand Central, and is there is an included buffet breakfast.
Tripadvisor, May 2026, rated 4/5 by this guest
As a first time guest who is unfamiliar with this hotel's practices, I didn't appreciate being laughed at.
Google, September 2026, rated 3/5 by this guest
Beds233Strength
The beds were very comfortable.
Google, April 2026, rated 5/5 by this guest
Room was a great size and beds very comfortable.
Booking network, September 2026, rated 9/10 by this guest
I wished the mattress was softer, but overall it was a nice experience.
Tripadvisor, May 2026, rated 4/5 by this guest
Breakfast9215Strength
Enjoyed the variety of breakfast goods
Booking network, June 2026, rated 7/10 by this guest
Breakfast was maintained well.
Google, August 2026, rated 5/5 by this guest
Breakfast was cold and not what i would expect for a property i am paying so much for.
Booking network, June 2026, rated 7/10 by this guest
Value224Mostly good
Really can’t beat the price for this location in manhattan.
Google, December 2025, rated 5/5 by this guest
Good value for money for somewhere so close to Grand Central.
Booking network, March 2026, rated 10/10 by this guest
The booking.com price didn't match the actual final price where I over payed by double
Booking network, June 2026, rated 2/10 by this guest
Quiet at night2114Mostly good
Nice breakfast every morning, there was construction going on in the street and even though we were on the second floor we couldn’t hear a thing!
Booking network, July 2026, rated 10/10 by this guest
Will be back if i want to avoid the hustle and bustle of nyc!
Tripadvisor, May 2026, rated 5/5 by this guest
The sound isolation between rooms is not so good so, it is expected some noise during your stay.
Booking network, April 2026, rated 9/10 by this guest
Room condition612Weak spot
However, the hotel itself feels quite rundown and dated.
Google, May 2026, rated 3/5 by this guest
Property a bit tired and worn.
Booking network, June 2026, rated 8/10 by this guest
Its a bit cramped and the decor on the older side, but the location is great and its a solid economic option for New York.
Booking network, March 2026, rated 6/10 by this guest
Room size1229Weak spot
Rooms/gym are a bit cramped but for New York it’s not the worst!
Google, August 2026, rated 5/5 by this guest
Room was small but met all our needs.
Tripadvisor, May 2026, rated 5/5 by this guest
Rooms are small but we didn't spend much time in there.
Google, April 2026, rated 5/5 by this guest
Too few mentions to judge: views and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 1,746 Google ratings
Problems guests raised
Raised most: unexpected charges and refunds, in 14 of 298 reviews.
Unexpected charges and refunds14 of 2981 in 21 reviews
They didn't notify me it was closed, didn't cancel the reservation, and didn't refund the money.
Google, July 2026, rated 1/5 by this guest
Was very surprised to find one had to purchase a mini fridge.
Booking network, January 2026, rated 7/10 by this guest
Building work during the stay9 of 2981 in 33 reviews
Besides the need for improvements in room comfort and the hotel itself (they were actually under construction), the $500 deposit is a drawback.
Google, March 2026, rated 3/5 by this guest
Construction across the street, not there fault.
Booking network, April 2026, rated 9/10 by this guest
A booking not honoured7 of 2981 in 43 reviews
The staff was so helpful and relocated me to a different hotel.
Google, July 2026, rated 5/5 by this guest
I liked that I was informed of the closure and my booking cancelled with no charges
Booking network, August 2026, rated 4/10 by this guest
Problems in the bathroom7 of 2981 in 43 reviews
Breakfast options were limited, sliding bathroom door resulting in suboptimal privacy
Booking network, May 2026, rated 8/10 by this guest
The shower is an issue with no hot water, barely warm.
Booking network, December 2025, rated 8/10 by this guest
Something broken in the room7 of 2981 in 43 reviews
USB chargers weren't working in the room and you need to pay to store anything over 1 bag per person
Booking network, June 2026, rated 8/10 by this guest
My only complaint was that the USB ports did not work in our room to charge our cell phones.
Google, April 2026, rated 4/5 by this guest
The lift6 of 2981 in 50 reviews
Long wait at the elevator and the food options for breakfast.
Booking network, June 2026, rated 9/10 by this guest
Only thing to consider: the elevators at peak times are often full, so it's worth calculating a few more minutes if you're in a hurry.
Tripadvisor, May 2026, rated 5/5 by this guest
Serious reports
2 in 298 reviews, most common first. Shown beside the score, never averaged into it.
Something stolen1 of 298 reviews
They discovered that a pair of brand-new sneakers, still with tags and the box, had been stolen from their room.
Google, June 2026, rated 1/5 by this guest
A physical hazard1 of 298 reviews
Terrible experience- Room was extremely small, felt unsafe because balcony door didn’t lock and they had duck tape on the hole instead of replacing or fixing the lock (very unsafe), microwave was broke (so had to throw all my food away), kitchen area for breakfast is entirely too small, and bed…
Google, July 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
8 of the 60 guest photos we checked show damage or dirt (13%).
Guest photos showing damage or dirt8 of 6013%
Of 60 guest photos, 8 show damage or dirt: building work in 7 and litter or dirty water in 1. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: bathtub (4).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$275 is a typical night, from 289 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $163Dearest month: Dec 2026, $404
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Kayak$387
- closesthotel.com$413
- Expedia$418
- Booking.com$418
- Hotels.com$418
- Priceline$418
- Tripadvisor$418
- Agoda$418
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 320 m away by road, about 4 minutes on foot. There are 3 bars or clubs within 200 metres.
- Nearest main road: 2nd Avenue62 m
- Nearest shop: Ermina's2 min walk152 m by road
- Nearest station4 min walk320 m by road
- Times Square18 min walk1.3 km by road
- Rockefeller Center20 min walk1.5 km by road
- The Empire State Building22 min walk1.7 km by road
- The Brooklyn Bridge6.3 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
11 room types, from 17 to 22 m².
- Room, 1 King Bed, Accessible (Roll-In Shower)17 m²Sleeps 2
- Room, 1 King Bed, Accessible, City View (Bathtub)17 m²Sleeps 2BathtubA view, going by the room's name
- King Bed17 m²Sleeps 2
- King Room with City View - Non-Smoking20 m²Sleeps 2A view, going by the room's name
- King Room with King Bed - Non-Smoking20 m²Sleeps 2
- King Room with Balcony20 m²Sleeps 2Balcony
The other 5 room types
- Double Room with 2 Double Beds - Disability Access20 m²Sleeps 4
- King Room - Mobility Access/Non-Smoking20 m²Sleeps 2
- Double Room with Two Double Beds - Non-Smoking21 m²Sleeps 4
- Double Room with Two Double Beds with City View21 m²Sleeps 4A view, going by the room's name
- Room, 2 Double Beds, Accessible, City View (Roll-In Show)22 m²Sleeps 4BathtubA view, going by the room's name
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.8 out of 10. 66% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If room size matters to you
Here, 29 of the 41 guests who mention room size complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
298 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 801 most recent reviews from Google, Tripadvisor and the Booking network. 298 of them describe a stay in the last 2 years and are the ones counted here; the rest were 135 older, 106 in other languages, 260 with a score but no words and 2 about the restaurant rather than a stay.
- The hotel replied to 149 of its 200 newest Google reviews.
- 20 in every 100 reviews thank a staff member by name.
- 3 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.