The Leo House
3-star hotel · Chelsea, New York
Long Weekend score
MixedNo serious reports. in 296 reviews
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 28% of New York hotels
- 80% of guest comments are praise
- 58% of guest photos show no damage
How this score is made
- Rated higher than 28% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 80% of guest comments are praise. 701 praise, 173 complain. Counts for 30% of the score.
- 58% of guest photos show no damage. 35 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $242 a nighttypical for two, before tax · from $206
- 2 min walkto the nearest station
- 296 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- A station within walking distanceA station is 142 m away
- Location185 praise · 0 complain
- Staff162 praise · 23 complain
- Breakfast144 praise · 7 complain
- Value68 praise · 9 complain
Against
- Guest photos show wear and dirt25 of the 60 photos guests took, and 0 of the hotel's 40
- Room condition66 complain · 5 praise
- Quiet at night33 complain · 20 praise
- Room size16 complain · 9 praise
- Complaints the hotel left unresolved19 of 296 guests
What guests reported
What guests say
296 reviews from the last 2 years. Most praised: location (185 guests). Weakest: room condition, where 66 of the 71 who mention it complain.
Location1850Strength
The location is a big plus as super central
Tripadvisor, May 2026, rated 4/5 by this guest
I loved the charm and the location and was overall very happy with my choice.
Booking network, January 2026, rated 8/10 by this guest
Breakfast1447Strength
Lovely breakfast Monday to Friday.
Booking network, May 2026, rated 10/10 by this guest
Extremely friendly staff, very good breakfast, a simple but clean room, and an unbeatable location.
Booking network, May 2026, rated 9/10 by this guest
Breakfast and coffee were mediocre at best.
Booking network, March 2026, rated 8/10 by this guest
Staff16223Strength
The staff really helped me and was soooo kind!!
Google, May 2026, rated 5/5 by this guest
The staff was very kind and helpful.
Tripadvisor, October 2026, rated 5/5 by this guest
Staff were curt and did not speak English well.
Booking network, May 2026, rated 5/10 by this guest
Value689Strength
Great location, excellent value and very proud of it’s heritage.
Booking network, July 2026, rated 9/10 by this guest
It’s a budget place - but for the price, it’s a WONDERFUL option.
Booking network, January 2026, rated 8/10 by this guest
Very expensive for a rundown hostel.
Google, March 2026, rated 1/5 by this guest
Beds193Strength
The room and beds were extremely clean and comfortable.
Booking network, May 2026, rated 10/10 by this guest
Room was clean, comfortable bed & shower.
Booking network, May 2026, rated 9/10 by this guest
Loud from the street, beds not so comfortable.
Booking network, June 2026, rated 8/10 by this guest
Cleanliness8916Mostly good
Very clean, the room with ensuite bathroom is large, it has good heating, it's a 15-minute walk from Madison Square Garden, and the subway is 2 minutes away.
Google, December 2025, rated 5/5 by this guest
Bath was immaculately clean.
Booking network, August 2026, rated 10/10 by this guest
Don't expect great cleaning.
Google, September 2026, rated 3/5 by this guest
Quiet at night2033Weak spot
The doors were so thin I heard everything in the hallway.
Booking network, April 2026, rated 7/10 by this guest
AC was noisy and TV no signal.
Booking network, June 2026, rated 7/10 by this guest
Room 813 heater made a loud, growling noise at least once a night.
Booking network, December 2025, rated 10/10 by this guest
Room size916Weak spot
Expected small rooms, but the bathroom was uncomfortabley small and the bathtub was sketchy.
Booking network, June 2026, rated 9/10 by this guest
The room was slightly small .
Booking network, April 2026, rated 9/10 by this guest
rooms are very compact so luggage storage is tricky
Booking network, September 2026, rated 8/10 by this guest
Room condition566Weak spot
The property is over 100 years old and it is showing its age in places, that said everything worked perfectly and it does have a certain charm.
Booking network, July 2026, rated 9/10 by this guest
The building is old, but it was pretty clean.
Google, May 2026, rated 4/5 by this guest
It is an old building but it adds to the charm.
Google, May 2026, rated 5/5 by this guest
Too few mentions to judge: views and food.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 945 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 19 of 296 reviews.
Complaints the hotel left unresolved19 of 2961 in 16 reviews
I tried to resolve it and communicate with the property but the situation was not handled in a helpful way.
Booking network, August 2026, rated 1/10 by this guest
They lost my state ID and told me "what else do you want us to do about it, there's nothing more I can say".
Google, August 2026, rated 1/5 by this guest
Heating and air conditioning18 of 2961 in 16 reviews
There was no fan and the AC wasn’t on even though it was 85º.
Booking network, April 2026, rated 6/10 by this guest
Rooms are small and the heater can get a bit to high during cold days.
Google, March 2026, rated 4/5 by this guest
Unexpected charges and refunds17 of 2961 in 17 reviews
A mistake was made in my booking, I ended up paying for a day that I wasn’t there and they kept my deposit because in the process of them trying to get me booked for a different room, I didn’t check out right at 11.
Google, September 2026, rated 1/5 by this guest
They charged me incorrectly even though I cancelled inside the law of my country (Brazil) during 7 days after buy.
Google, September 2026, rated 1/5 by this guest
Problems in the bathroom15 of 2961 in 20 reviews
A chipped, rusted, mouldy, and badly draining bathtub.
Google, May 2026, rated 1/5 by this guest
Shower did not drain in tub - clogged
Booking network, December 2025, rated 10/10 by this guest
Something broken in the room13 of 2961 in 23 reviews
Nor did my television work at all.
Booking network, December 2025, rated 5/10 by this guest
Despite asking, the TV in my room never worked and the shower was also not fixed.
Booking network, April 2026, rated 8/10 by this guest
Wi-Fi10 of 2961 in 30 reviews
WiFi wasn’t working in our room
Booking network, December 2025, rated 10/10 by this guest
My internet wasn’t working, but that was ok.
Booking network, May 2026, rated 9/10 by this guest
Serious reports
None found in 296 reviews.
Photos, checked
25 of the 60 guest photos we checked show damage or dirt (42%).
Guest photos showing damage or dirt25 of 6042%
Of 60 guest photos, 25 show damage or dirt: stains in 14, peeling paint or cracks in 14, dirty surfaces in 9 and rust or limescale in 7, and some photos show more than one. Of the hotel's own 40, 0 do.
What it advertises, against the photos
Guests’ photos confirm: bathtub (16).
The hotel says it has no swimming pool, spa, gym or hot tub.
Price, place and rooms
Price
$242 is a typical night, from 233 dates checked in the coming year.
Weekends cost the same as weekdays
A typical night, month by month
Cheapest month: Jan 2027, $206Dearest month: Nov 2026, $242
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- app.thebookingbutton.com$304
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 142 m away by road, about 2 minutes on foot. There are 3 bars or clubs within 200 metres.
- Nearest station2 min walk142 m by road
- Nearest shop: Gristedes3 min walk218 m by road
- Nearest main road: 10th Avenue427 m
- The Empire State Building23 min walk1.7 km by road
- Times Square27 min walk2.0 km by road
- Rockefeller Center2.8 km
- The Brooklyn Bridge5.2 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
7 room types, from 19 to 27 m².
- Single Room with Private Bathroom19 m²Sleeps 1Bathtub
- Double Room with Shared Bathroom19 m²Sleeps 2Bathtub
- Standard Double Room with Shared Bathroom19 m²Sleeps 2Bathtub
- Standard Double Room19 m²Sleeps 2Bathtub
- Double Room with Private Bathroom19 m²Sleeps 2Bathtub
- Single Room with Shared Bathroom19 m²Sleeps 1Bathtub
The other 1 room types
- Family Room27 m²Sleeps 42 Single bed + 1 Double bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8 out of 10. 28% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
46 Google reviewers ticked "Quiet", yet 33 guests complain about noise.
If room condition matters to you
Here, 66 of the 71 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
296 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 892 most recent reviews from Google, Tripadvisor and the Booking network. 296 of them describe a stay in the last 2 years and are the ones counted here; the rest were 137 older, 201 in other languages and 258 with a score but no words.
- The hotel replied to 30 of its 200 newest Google reviews.
- 3 in every 100 reviews thank a staff member by name.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.