The Ritz-Carlton New York, Central Park
5-star hotel · Midtown Manhattan, New York
Long Weekend score
StrongNo serious reports. in 75 reviews
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 73% of New York hotels
- 81% of guest comments are praise
- 100% of guest photos show no damage
How this score is made
- Rated higher than 73% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 81% of guest comments are praise. 125 praise, 30 complain. Counts for 30% of the score.
- 100% of guest photos show no damage. 60 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $1,220 a nighttypical for two, before tax · from $868
- 2 min walkto the nearest station
- 75 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 12 min walk to Rockefeller Center865 m by road
- A station within walking distanceA station is 148 m away
- Location32 praise · 0 complain
- Food10 praise · 1 complain
- Beds7 praise · 1 complain
Against
- Room condition8 complain · 2 praise
- Expensive food and drinks7 of 75 guests
- Something broken in the room6 of 75 guests
- Complaints the hotel left unresolved4 of 75 guests
- A booking not honoured3 of 75 guests
What guests reported
What guests say
75 reviews from the last 2 years. Most praised: staff (47 guests). Weakest: room condition, where 8 of the 10 who mention it complain.
Location320Strength
opposite the park so it was amazing morning walk and making nice excircles
Booking network, June 2026, rated 10/10 by this guest
Highly recommend location!
Tripadvisor, August 2026, rated 5/5 by this guest
Food101Strength
Room service was very good.
Tripadvisor, June 2026, rated 5/5 by this guest
The rooftop bar offered craft cocktails that were works of art in themselve
Tripadvisor, December 2024, rated 5/5 by this guest
Beds71Strength
The room had everything we needed for a perfect stay, including comfortable beds, a gorgeous bathroom with a tub and shower, and a cozy sitting area to relax and enjoy the view.
Tripadvisor, January 2026, rated 5/5 by this guest
The rooms were havens of comfort with premium bedding and cutting-edge technology.
Tripadvisor, November 2024, rated 5/5 by this guest
Staff4710Mostly good
Great location, staff extremely friendly and always willing to help.
Booking network, January 2026, rated 10/10 by this guest
Great location and staff is incredibly nice and welcoming.
Google, November 2025, rated 5/5 by this guest
The staff acts entitled and irritated the second you ask for anything.
Tripadvisor, December 2025, rated 2/5 by this guest
Cleanliness123Mostly good
The room was spacious and extremely clean, and most of all very quiet despite being located right in the heart of Manhattan.
Tripadvisor, May 2026, rated 5/5 by this guest
Superb location and hotel in every way, the rooms are elegant, clean (of course) and well appointed, the service fantastic, the room service/food excellent.
Tripadvisor, May 2025, rated 5/5 by this guest
Everything was terrible from the level of customer service to the cleanliness was very poor would not recommend at all this is not a 5 star hotel
Booking network, December 2024, rated 1/10 by this guest
Room size73Mostly good
Room was large and bathroom beautiful.
Tripadvisor, October 2024, rated 5/5 by this guest
Rooms have a good size and are in a good shape - typical Ritz style, but high quality.
Tripadvisor, January 2025, rated 5/5 by this guest
We had the suite, but it was pretty small.
Booking network, October 2025, rated 10/10 by this guest
Views84Mostly good
Beautiful stay and the best French toast.
Tripadvisor, August 2026, rated 5/5 by this guest
Children’s room a king with rollaway and my wife and I on the 10th floor with a lovely Central Park view.
Tripadvisor, August 2025, rated 5/5 by this guest
Room condition28Weak spot
the ritz central park NYC very disappointing , very run down hotel, rooms are very out dated, doesn't feel elevated, not good service by the team, with zero acknowledge to any loyalty member, not even trying to make it as an ok experience, the 2 stars is only for location- stay away
Tripadvisor, March 2025, rated 2/5 by this guest
Everything is dated in the room, carpet looks old.
Booking network, May 2025, rated 10/10 by this guest
Although the rooms could use a little restoration I still have to give this hotel 5 stars for service, location, and charm.
Tripadvisor, May 2025, rated 5/5 by this guest
Too few mentions to judge: breakfast, value and quiet at night.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 634 Google ratings
Problems guests raised
Raised most: expensive food and drinks, in 7 of 75 reviews.
Something broken in the room6 of 751 in 12 reviews
We stayed almost all week with a bedroom door, which didn't close.....
Tripadvisor, May 2025, rated 2/5 by this guest
A booking not honoured3 of 751 in 25 reviews
We felt we received a take the room on the higher for o level.
Booking network, October 2025, rated 7/10 by this guest
We checked in Friday night and I was told that the hotel wouldn’t honor my suite night upgrade.
Tripadvisor, May 2025, rated 3/5 by this guest
Serious reports
None found in 75 reviews.
Photos, checked
0 of the 60 guest photos we checked show damage or dirt (0%).
What it advertises, against the photos
Guests’ photos confirm: gym (1), bar (1), bathtub (4), landmark view (2).
The hotel says it has no swimming pool or hot tub.
Price, place and rooms
Price
$1,220 is a typical night, from 300 dates checked in the coming year.
Weekends cost 9% more than weekdays
A typical night, month by month
Cheapest month: Apr 2027, $982Dearest month: Dec 2026, $2,323
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Expedia$1,466
- Booking.com$1,466
- Priceline$1,466
- Tripadvisor$1,466
- Hotels.com$1,466
- travelocity.com$1,466
- Vio.com$1,466
- Trip.com$1,466
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 148 m away by road, about 2 minutes on foot. There is 1 bar or club within 200 metres.
- Nearest main road: West 57th Street140 m
- Nearest station2 min walk148 m by road
- Nearest shop: Merci Market2 min walk150 m by road
- Rockefeller Center12 min walk865 m by road
- Times Square20 min walk1.5 km by road
- The Empire State Building2.3 km
- The Brooklyn Bridge7.7 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
41 room types, from 4 to 321 m².
- King Room with Avenue View and Adapted Tub - Mobility Accessible4 m²Sleeps 3BathtubA view, going by the room's name
- Deluxe Interior View Room with Club Lounge Access, 1 King Bed4 m²Sleeps 2A view, going by the room's name
- Avenue View Room with Club Lounge Access, 1 King Bed4 m²Sleeps 2A view, going by the room's name
- Superior Interior View Room with Club Lounge Access, 1 King Bed4 m²Sleeps 2A view, going by the room's name
- Deluxe Interior View Room, 1 King Bed39 m²Sleeps 3A view, going by the room's name
- Avenue View room, 1 King Bed39 m²Sleeps 3A view, going by the room's name
The other 35 room types
- Deluxe Interior View Room, 2 Double Beds39 m²Sleeps 4A view, going by the room's name
- Superior Interior View Room, 1 King Bed39 m²Sleeps 3A view, going by the room's name
- Park View Room, 1 King Bed42 m²Sleeps 3BathtubA view, going by the room's name
- Grand Park View Room, 1 King Bed42 m²Sleeps 3BathtubA view, going by the room's name
- Park View Room with Club Lounge Access, 1 King Bed42 m²Sleeps 2BathtubA view, going by the room's name
- Grand Park View Room with Club Lounge Access, 1 King Bed42 m²Sleeps 2BathtubA view, going by the room's name
- Park View Suite with Club Lounge Access73 m²Sleeps 21 Sofa bed + 1 super-king bedA view, going by the room's name
- Club Suite, 1 King Bed with Sofa bed, Park View73 m²Sleeps 2BathtubA view, going by the room's name
- Park View Suite73 m²Sleeps 41 super-king bed + 1 Sofa bedBathtubA view, going by the room's name
- Grand Suite, 1 Bedroom, Park View79 m²Sleeps 3BathtubA view, going by the room's name
- Grand Suite, 1 Bedroom, Park View79 m²Sleeps 2BathtubA view, going by the room's name
- Grand Park View Suite79 m²Sleeps 31 super-king bedBathtubA view, going by the room's name
- Grand Park View Suite with Club Lounge Access79 m²Sleeps 21 super-king bedBathtubA view, going by the room's name
- Club Suite, 1 King Bed with Sofa bed80 m²Sleeps 2Bathtub
- Suite, 1 Bedroom80 m²Sleeps 4Bathtub
- Avenue View Suite80 m²Sleeps 41 Sofa bed + 1 super-king bedA view, going by the room's name
- Avenue View Suite with Club Lounge Access80 m²Sleeps 21 super-king bed + 1 Sofa bedA view, going by the room's name
- Premiere Park View Suite with Club Lounge Access102 m²Sleeps 21 super-king bed + 1 Sofa bedLandmark view
- Premier Suite, 1 King Bed with Sofa bed102 m²Sleeps 2Bathtub
- Premiere Park View Suite102 m²Sleeps 41 super-king bed + 1 Sofa bedA view, going by the room's name
- Suite, 2 Bedrooms, Park View113 m²Sleeps 6BathtubA view, going by the room's name
- Premier Suite, 2 Bedrooms, Park View142 m²Sleeps 6BathtubA view, going by the room's name
- Artists' Gate Suite162 m²Sleeps 41 King bedBathtub
- Suite, 1 King Bed with Sofa bed164 m²Sleeps 4Bathtub
- Suite, 1 King Bed with Sofa bed164 m²Sleeps 4Bathtub
- Presidential Suite, 2 Bedrooms, Club Lounge Access202 m²Sleeps 4Bathtub
- Royal Suite, 2 Bedrooms, Club Lounge Access, Park View202 m²Sleeps 4BathtubA view, going by the room's name
- Royal Suite, 1 Double Bed321 m²Sleeps 8Bathtub
- Premiere Two-Bedroom Suite with Central Park ViewNot statedSleeps 2A view, going by the room's name
- Deluxe Family Two-Bedroom Suite with No ViewNot statedSleeps 2A view, going by the room's name
- Avenue View Suite, 1 Bedroom Suite, 1 King, Sofa bed (Mobility Accessible w/Tub)Not statedSleeps 4BathtubA view, going by the room's name
- Avenue View Room, Guest room, 1 King (Mobility and Hearing Accessible w/Tub)Not statedSleeps 3BathtubA view, going by the room's name
- Avenue View Room, Guest room, 1 King (Mobility Accessible w/Roll-in Shower)Not statedSleeps 3A view, going by the room's name
- Avenue View Room, Guest room, 1 King (Mobility and Hearing Accessible w/Roll-in Shower)Not statedSleeps 3A view, going by the room's name
- Two-Bedroom Suite with Central Park ViewNot statedSleeps 2A view, going by the room's name
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 9 out of 10. 73% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
If room condition matters to you
Here, 8 of the 10 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
75 reviews counted · 100 photos checked · updated 12 October 2026
- We collected this hotel's 542 most recent reviews from Google, Tripadvisor and the Booking network. 75 of them describe a stay in the last 2 years and are the ones counted here; the rest were 239 older, 10 in other languages, 215 with a score but no words and 3 about the restaurant rather than a stay.
- The hotel replied to 29 of its 200 newest Google reviews.
- 16 in every 100 reviews thank a staff member by name.
- 6 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.