TRYP by Wyndham New York City Times Square South
4-star hotel · Midtown South, New York
Guests rate nearly every hotel highly: half the hotels in New York are rated 8.4 out of 10 or more. So our score shows how a hotel compares with the rest, not how luxurious it is.
- Rated higher than 38% of New York hotels
- 65% of guest comments are praise
- 30% of guest photos show no damage
How this score is made
- Rated higher than 38% of New York hotels. Compared with 819 hotels in New York. Counts for 50% of the score.
- 65% of guest comments are praise. 369 praise, 197 complain. Counts for 30% of the score.
- 30% of guest photos show no damage. 18 of 60 photos. Counts for 20% of the score.
- Serious reports are never counted in. They are flagged beside the score, because one matters even when everything else is good.
- $240 a nighttypical for two, before tax · from $117
- 2 min walkto the nearest station
- 286 guest reviewsfrom the last 2 years
- 60 guest photostheirs, not the hotel's
At a glance
For
- 15 min walk to Times Square1.1 km by road
- A station within walking distanceA station is 139 m away
- Location142 praise · 1 complain
Against
- Guest photos show wear and dirt42 of the 60 photos guests took, and 0 of the hotel's 40
- Cleanliness58 complain · 50 praise
- Room condition33 complain · 5 praise
- Complaints the hotel left unresolved47 of 286 guests
- Something broken in the room42 of 286 guests
What guests reported
What guests say
286 reviews from the last 2 years. Most praised: location (142 guests). Weakest: cleanliness, where 58 of the 108 who mention it complain.
Location1421Strength
The location is very convenient, just steps away from Penn Station.
Tripadvisor, September 2026, rated 5/5 by this guest
Amazing location right next to Penn and the room was spacious with 2 bathrooms and everything we needed.
Google, June 2026, rated 5/5 by this guest
Room size4410Mostly good
The lobby looks a little dated, but the rooms are spacious and modern.
Booking network, September 2026, rated 10/10 by this guest
The lobby looks a little dated, but the rooms are spacious and modern.
Booking network, September 2026, rated 8/10 by this guest
Families with babies shouldn't be charged this fee at all, especially considering how small the rooms were!
Tripadvisor, June 2026, rated 4/5 by this guest
Beds188Mostly good
The beds were very comfortable and clean.
Google, April 2026, rated 5/5 by this guest
The beds were SUPER COMFORTABLE!!
Google, March 2026, rated 5/5 by this guest
Great stay, hotel accommodations my family of 6.
Booking network, April 2026, rated 8/10 by this guest
Value2714Mostly good
Great location, clean and good value for money.
Booking network, July 2026, rated 8/10 by this guest
I stay in this area almost monthly and would highly recommend this hotel for the price point.
Booking network, June 2026, rated 9/10 by this guest
And we had to pay a $22 resort fee a day and For what?
Tripadvisor, July 2026, rated 1/5 by this guest
Food53Mostly good
Great Customer Service and Staff Service
Google, May 2026, rated 5/5 by this guest
The restaurant downstairs is quite tasty.
Google, April 2026, rated 5/5 by this guest
The bar/restaurant really not good.
Booking network, August 2026, rated 7/10 by this guest
Staff7054Split
No help finding another room at a sister property and unhelpful staff.
Google, May 2026, rated 1/5 by this guest
One receptionist on the phone 1/2 hour without communication to us.
Booking network, April 2026, rated 6/10 by this guest
the room and locations were nice, but staff was very unfriendly and they found bed bugs in a room
Booking network, July 2026, rated 2/10 by this guest
Cleanliness5058Split
They were out of wash cloths for the duration of our stay and the room was still dirty when we arrived.
Booking network, June 2026, rated 1/10 by this guest
Very spacious , but dusty and we found some rubbish from previous customers in the kitchen cupboard .
Booking network, May 2026, rated 5/10 by this guest
Room was not clean, dust balls on the floor, mold in the shower and both beds had visible dirty and stains on blankets.
Booking network, May 2026, rated 4/10 by this guest
Quiet at night816Weak spot
It is next to the police office so you can hear the police car sirens during the night often, I found it is kind of noisy during the night
Booking network, May 2026, rated 8/10 by this guest
The a/c is loud...a minuscule problem for the overall value.
Booking network, May 2026, rated 10/10 by this guest
The hotel room faced the street and although was at the highest floor with the police station next to it we could hear constantly the sirens
Booking network, April 2026, rated 7/10 by this guest
Room condition533Weak spot
Rooms are poorly maintained.
Google, April 2026, rated 1/5 by this guest
Shower curtain very dirty and shower rod very rusty.
Tripadvisor, August 2026, rated 3/5 by this guest
This building needs a major renovation and cleaning
Google, May 2026, rated 2/5 by this guest
Too few mentions to judge: breakfast and views.
Who stays, and their score out of 10
From every review of the last two years that gives a score and says who travelled, including those with no words.
All 2,782 Google ratings
Problems guests raised
Raised most: complaints the hotel left unresolved, in 47 of 286 reviews.
Complaints the hotel left unresolved47 of 2861 in 6 reviews
The hotel stay was fine, however when problems like outlets not working and lights not working they were never fixed even after we called.
Tripadvisor, October 2026, rated 3/5 by this guest
I called to get an incident report, and they haven’t called me back.
Tripadvisor, July 2026, rated 1/5 by this guest
Something broken in the room42 of 2861 in 7 reviews
The phone in the room doesn’t work.
Google, July 2026, rated 3/5 by this guest
The bedding was ripped, the lamps were dirty, the furniture was broken.
Google, June 2026, rated 2/5 by this guest
Unexpected charges and refunds40 of 2861 in 7 reviews
Wasn’t told to bring a physical card so had to repay for the rooms and then get a refund for the first payment which I was very uncomfortable with.
Booking network, May 2026, rated 3/10 by this guest
The place does not look at all like it does in the photos and you will be nickled and dimed with so many mandatory fee and a security deposit that they’re trying to hold on to instead of give back.
Google, August 2026, rated 1/5 by this guest
Not as shown or booked28 of 2861 in 10 reviews
It says there is laundry for additional charge, but there is no type of laundry service or washers and dryers at this property.
Booking network, August 2026, rated 9/10 by this guest
It was listed as a 4-star hotel, but did not seem like it.
Booking network, April 2026, rated 5/10 by this guest
Heating and air conditioning27 of 2861 in 11 reviews
The AC turns off every so often that the circuit breaker needs to be rebooted.
Booking network, April 2026, rated 5/10 by this guest
The hotel smells, the rooms are dusty, dirty floors, the thermostat doesn't work and bathrooms are dirty.
Google, July 2026, rated 1/5 by this guest
Building work during the stay19 of 2861 in 15 reviews
Will construction ever be complete?
Booking network, August 2026, rated 5/10 by this guest
There was construction happening outside.
Booking network, May 2026, rated 10/10 by this guest
Serious reports
12 in 286 reviews, most common first. Shown beside the score, never averaged into it.
A physical hazard5 of 286 reviews
The shower handle was broken and I almost fell because it threw me off balance.
Google, July 2026, rated 1/5 by this guest
Two rungs on the ladder broke on first ~timid~ use, paint falling off and bent all to heck.
Google, May 2026, rated 3/5 by this guest
Someone fell ill4 of 286 reviews
The heat in our room was not working and my child got sick because the room was cold.
Google, April 2026, rated 1/5 by this guest
Because of the cold room, my child got sick and we had to leave earlier than planned.
Tripadvisor, April 2026, rated 1/5 by this guest
Bed bugs or bites3 of 286 reviews
The next day we returned to our room, just as housekeeping was finishing with our room, when we saw a bed bug crawling on the bed.
Google, July 2026, rated 1/5 by this guest
We found a bed bug after our first night after housekeeping came to "clean it".
Tripadvisor, July 2026, rated 1/5 by this guest
These are guests' own accounts from their reviews. We have not verified them, and the hotel may dispute them. A report is counted only when the guest says it happened at the hotel and holds the hotel responsible.
Photos, checked
42 of the 60 guest photos we checked show damage or dirt (70%).
Guest photos showing damage or dirt42 of 6070%
Of 60 guest photos, 42 show damage or dirt: stains in 22, mould or damp in 8, pests in 7 and rust or limescale in 7, and some photos show more than one. Of the hotel's own 40, 0 do.
Guests’ photos confirm: bathtub (1).
The hotel says it has no swimming pool, spa or hot tub.
Price, place and rooms
Price
$240 is a typical night, from 300 dates checked in the coming year.
Weekends cost 18% more than weekdays
A typical night, month by month
Cheapest month: Jan 2027, $120Dearest month: Dec 2026, $391
Prices on booking sites, the day we checked
What each seller advertised on the one day we checked, so these sit outside the year-wide figures above and can fall below the typical price.
- Super.com$293
- traveluro.com$299
- trivago.deals$301
- billabook.com$303
- luxuryescapes.com$311
- evendo.com$313
- hotelsinamerica.com$313
- stayforlong.com$314
Lowest advertised nightly rate for two adults; taxes and local fees are not included. Shown in US dollars.
Nearby
The nearest station is 139 m away by road, about 2 minutes on foot. There are 4 bars or clubs within 200 metres.
- Nearest shop: H-yard Gourmet Deli1 min walk82 m by road
- Nearest main road: 9th Avenue106 m
- Nearest station2 min walk139 m by road
- The Empire State Building14 min walk1.1 km by road
- Times Square15 min walk1.1 km by road
- Rockefeller Center25 min walk1.9 km by road
- The Brooklyn Bridge6.3 km
The lines are 5, 10 and 15 minutes on foot.
Distances follow the streets, not straight lines.
Rooms
11 room types, from 20 to 39 m².
- Queen Room20 m²Sleeps 2
- King Room with Bath Tub - Mobility Accessible23 m²Sleeps 2Bathtub
- King Room23 m²Sleeps 2
- Room, 2 Queen Beds, Non Smoking24 m²Sleeps 4
- Theater Room26 m²Sleeps 61 super-king bed + 1 Bunk bed + 1 Sofa bed
- Double Room28 m²Sleeps 4
The other 5 room types
- Double Room, 2 Queen Beds, Accessible (TRYP)28 m²Sleeps 4Bathtub
- Double Room - Accessible28 m²Sleeps 4
- Premium Room30 m²Sleeps 61 Sofa bed + 2 Queen bed
- Premium Family Room33 m²Sleeps 81 Bunk bed + 1 Sofa bed + 2 Queen bed
- Family Room39 m²Sleeps 81 super-king bed + 1 Bunk bed + 1 Sofa bed
From the hotel's own room descriptions, checked against each room's photos.
How it compares
How it ranks
Guests who booked rate it 8.2 out of 10. 38% of the 819 hotels in New York are rated lower, and a typical one is rated 8.4.
Every review site, out of 100
26 Google reviewers ticked "Quiet", yet 16 guests complain about noise.
If room condition matters to you
Here, 33 of the 38 guests who mention room condition complain. These nearby hotels do better on it.
More hotels in New York
The nearest first, with our score for each.
How we know
286 reviews counted · 100 photos checked · updated 10 October 2026
- We collected this hotel's 828 most recent reviews from Google, Tripadvisor and the Booking network. 286 of them describe a stay in the last 2 years and are the ones counted here; the rest were 144 older, 105 in other languages, 291 with a score but no words and 2 about the restaurant rather than a stay.
- The hotel replied to 0 of its 200 newest Google reviews.
- 1 in every 100 reviews thank a staff member by name.
- 4 reviews mention a free upgrade, a cake or a gift.
- We looked at 100 photos: the first 40 of the hotel's own and the 60 newest from guests.
- Every number on this page is counted, not estimated. Anything in quotation marks is a guest's own words.